Reviews (467)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to handle complex shipping needs, improving operational efficiency and customer satisfaction. It offers customizable shipping options, including priority rates and settings for different product groups, with features like blended rates and real-time calculations. The app is noted for its reliable performance and seamless Shopify integration. Customer support is also a strong point, with staff like Molly and Brian being proactive and responsive in assisting with setup and troubleshooting.

December 7, 2018

This app is brilliant, it has allowed me to implement some of our complex shipping rules etc that others did not seem to have the capability to do. It has taken me a bit of time to get use to some elements but the support to help me get there has been second to none! Quick response times, communication both via email and phone to go over some finer points... I can't recommend it all enough!

ADSS Building Supplies
Canada
7 months using the app
Edited June 25, 2020

This app offers A M A Z I N G customer support. I can't thank Molly enough for all she did to help me set up my shipping rates. Without her help, I'm afraid I would never be able to do it myself. I can highly recommend this app to anyone. I have over 20 apps installed in my store and I can say, without a doubt, this one has the best customer support. Again, THANK YOU, Molly!

Haute Leopard
United States
7 months using the app
July 16, 2020

After testing other apps, I should have tried this one first. Handles our multiple online shipping options with the capability to edit. Best on the market!

Cardinal's Sport Center
United States
6 months using the app
Edited April 15, 2020

Great app when you want more options for shipping, like per item shipping. Easy to set # of items that will fit in a box and set up tiered pricing. Support is great too. Quick and efficient responses.

Pur-Juice
United States
6 months using the app
June 25, 2018

This app has been great. Our company ships both frozen and dry goods which require different rate tables, and ASR allows us to group those products differently and return different rates as such. Also allows us to customize blended rates for mixed carts of frozen and dry goods. Lastly, customer service is highly available and quick to respond.

Element Pet Nutrition
United States
6 months using the app
Edited August 5, 2019

This product is very easy to use with outstanding technical support. This is everything that I could ask for a shipping program!!! Easily the best product in Shopify. Great app!!!

Enlighten Floors
United States
6 months using the app
Edited November 26, 2016

Absolutely fantastic app, very helpful Customer Service, made things perfectly simple for me as I would not be very technically minded myself, thanks again :)

Irelands Wild Eye
Ireland
6 months using the app
July 19, 2018

Super Awesome to work with and set up! these guys are top shelf!

Allen Arms
United States
6 months using the app
March 23, 2020

ASR is magical. We use it (a) to apply free shipping to a specific product category, (b) to display negotiated rates for Canada, and (c) to customize language on our shipping page. ASR is both powerful and easy to use. ASR support is responsive and helpful—more so than any other Shopify app we use. ASR is core to our success and highly recommended.

The Spice House
United States
6 months using the app
December 4, 2018

The customer support is simply outstanding. Someone helped at literally 11:40pm in the evening (their time). Pretty damn impressive. And the app is wonderful too.

RepeaterStore
United States
6 months using the app