Reviews (467)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to handle complex shipping needs, improving operational efficiency and customer satisfaction. It offers customizable shipping options, including priority rates and settings for different product groups, with features like blended rates and real-time calculations. The app is noted for its reliable performance and seamless Shopify integration. Customer support is also a strong point, with staff like Molly and Brian being proactive and responsive in assisting with setup and troubleshooting.

March 23, 2020

ASR is magical. We use it (a) to apply free shipping to a specific product category, (b) to display negotiated rates for Canada, and (c) to customize language on our shipping page. ASR is both powerful and easy to use. ASR support is responsive and helpful—more so than any other Shopify app we use. ASR is core to our success and highly recommended.

The Spice House
United States
6 months using the app
December 4, 2018

The customer support is simply outstanding. Someone helped at literally 11:40pm in the evening (their time). Pretty damn impressive. And the app is wonderful too.

RepeaterStore
United States
6 months using the app
February 8, 2021

I'd been having a tough time for days getting my shipping rates to calculate correctly given I was dropshipping using 2 different suppliers that use different shipping rates (one charged by weight, the other charged by item value). Shopify's standard platform wasn't able to accommodate by shipping customization needs. Advanced Shipping Rules came in and saved the day though! They removed a massive headache I was dealing with and I'm super grateful for them. Definitely would recommend using if you are looking for more customization with your shipping rules.

V1SION
United States
6 months using the app
September 28, 2018

Setting up shipping rates to ensure profitability as well as happy customers is not easy. It’s been the toughest challenge I’ve faced as a new Shopify business owner. We use several drop ship suppliers. Some are integrated with Shopify and some are not. All of them have very different shipping structures. That’s where Brian and the crew at Advanced Shipping Rules took the reigns and solved my shipping problems. The ASR app is easy to use. It does it’s job efficiently. Setting up my shipping rates for each supplier and specific products took only minutes, and my cart is running like a champ. After that, I needed to better understand how suppliers structure their shipping and the best way to save my customers money. Brian took it upon himself to call me on the phone and give me an education. Great app, great support. Thanks, guys.

Thirty Seconds
United States
6 months using the app
Edited October 26, 2018

This app is great! I love that I can have Sub Zones. That's a HUGE plus for us. We also utilize the Service Code feature, helping with our ERP integration. I've worked with Brian a few times on some things and he was quick to respond and easy to work with. They even just implemented FedEx SmartPost for us! Another plus! Would definitely recommend. You get a ton of features with this app.

American Sale
United States
6 months using the app
September 22, 2021

Very professional app, quite easy to set-up and a great integration for my store. Blended rates are amazing and the support I got after emailing them was second to none. Would definitely recommend.

Forgotten Flavours & On Point
Belgium
6 months using the app
January 24, 2019

We wanted to offer free shipping on a single product, which this app was able to do for us very easily. When I needed the rules to get more detailed, they provided great support via email and phone and walked me through how to get the functionality I needed. Great app!

Of a Kind
United States
5 months using the app
May 18, 2018

It took a little time to wrap our head around some of the functionalities of this app, but in the short time that we've been using it, it's worked great. What made our experience of integrating and setting up Advance Shipping Rules was Brian's customer support - super fast to respond via email and phone, helpful step-by step-guidance, etc. That aspect made a world of a difference.

P F Candle Co
United States
5 months using the app
Edited June 19, 2019

very good customer service ! great app works well and offers more possibilities than shopify for specific shipping rules
very good customer service ! great app works well and offers more possibilities than shopify for specific shipping rules

MMTUM
Canada
5 months using the app
July 19, 2018

This app does exactly what I needed it to by allowing free shipping when certain products are present in the cart. Customer service was great at helping me set everything up. Thank you!

Fleet Sheets
United States
5 months using the app