Reviews (465)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping needs, praising its customizable options that handle blended rates and free shipping for specific items. It offers advanced features that improve upon Shopify's default settings, like prioritizing rates and managing different product groups. The customer support is consistently commended for being timely and effective, enhancing the overall user experience.
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When I created my "store" (awhile ago), the web designer I hired selected this app and set it up for me. It's been working great and I have no problems with it. I wanted to make a small change, but since I am not technical I had no idea how to do it so I reached out to customer service and they were extremely prompt in replying. They then, quickly and cheerfully, helped me make the adjustments I needed to in regards to my shipping. Thank you!!
This app is so helpful! Even more helpful is their customer service. I was able to set an appt and have someone take a deep look at my shipping system and make sure everything is set as it should be. Really grateful I found this app.
This app is a lifesaver! My Shopify store has 4 different vendors, each with their own complex shipping set ups which are hard to manage even on their own terms. Advanced Shipping Rules basically talks to each one and then makes them speak a single language on my Shopify site. I don't even have to really be fluent in the shipping details of each vendor, as long as this app is involved. It's a very complex app which tackles so many different scenarios so at first I was intimidated to see how it could work for me. I finally did begin to do the install and set up and am so relieved to see that it's logical and orderly in the way I apply it to each vendor I use. It's terrific that I can make a threshold dollar amount for the whole cart that triggers a free shipping option. I also like that I can choose shipping fees based on a variety of options, like how many items a customer buys vs the dollar amounts. When I got stuck, I went ahead and dialed the support number and was shocked when someone answered the phone! Brian was quick to understand where I was being held up and solved my problem quickly. Very nice guy. He humbly took my feedback, too, that there were some typos and grammar issues in some of the documentation (I was an English major) and that seems like a positive sign of someone I will be able to call again when I'm stuck. This app does what I desperately needed a shipping app to do.
This app is perfect for my needs. I upgraded my Shopify plan to get calculated shipping. I downloaded a different app and after 5 months of support help, I never received calculated shipping. I downloaded Advanced Shipping Rules one evening. I had it connected to my store, products groups set up, and guess what else? Calculated shipping rates for Pixels, Printify, and Gooten. I never had to contact customer support during the setup process. No coding, no template problems, it just worked. I am not a large store, but I have 400+ products and several thousand variants. I had ASR set up in one evening. After running a bunch of test purchases with domestic and international addresses and various products, I never stumbled upon an error in rates. I flipped the off switch on my original shipping app and switched on ASR. It is more expensive than the app I was using, but I could not be more pleased that my rates are calculating correctly.
This app has solved all of our shipping issues and custom requirements. To top it off, customer support is amazing! Truly appreciate their help and this amazing app. 100% recommend!
I've been looking for this app since we opened our online store. We've got multiple types of products that are only available in certain areas. There was no other solution available to us to make our store work. It's been a lifesaver!
The whole shipping process has been and continues to be a learning experience for us! The support we've received from ASR has been nothing but phenomenal. Molly has been great not only as a problem solver (due to user error) but also as an educator, providing us with detailed instructions and recordings. We highly recommend this app to manage shipping.
Does exactly what it's supposed to do. Very customizable. Brian was a big help setting up the shipping methods as well, great customer support, responded very quickly.
We're huge fans of advanced shipping rules. We have a pretty large catalog of over 20,000 SKUS and a rather complicated inventory management system, so finding apps that don't cause problems with our store or checkout can be a challenge. Not only that but finding a way to setup shipping for everything from pill boxes that weight an ounce or two up to protein powders or cases of drinks that weight 20-50 pounds can be a huge challenge. Advanced shipping rules works great for us!
The app does what it's supposed to do. The app allows me to provide blended shipping rates for products that are shipped separately and from different locations. The team went out of their way to help me today.