Reviews (463)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping scenarios, including multiple options, product groups, and varying rates. They appreciate its flexibility, ease of setup, and integration capabilities. The app is praised for its reliable performance, dropshipping support, and cost-saving features like blended and zone-wise shipping rates. The customer support team is noted for their responsiveness and expertise. The app is also capable of handling large catalogs and instant shipping rule updates.

April 22, 2019

When I created my "store" (awhile ago), the web designer I hired selected this app and set it up for me. It's been working great and I have no problems with it. I wanted to make a small change, but since I am not technical I had no idea how to do it so I reached out to customer service and they were extremely prompt in replying. They then, quickly and cheerfully, helped me make the adjustments I needed to in regards to my shipping. Thank you!!

Madmade
United States
Almost 6 years using the app
May 18, 2018

This app is so helpful! Even more helpful is their customer service. I was able to set an appt and have someone take a deep look at my shipping system and make sure everything is set as it should be. Really grateful I found this app.

Qnoor
United States
Almost 6 years using the app
February 14, 2018

This app is a lifesaver! My Shopify store has 4 different vendors, each with their own complex shipping set ups which are hard to manage even on their own terms. Advanced Shipping Rules basically talks to each one and then makes them speak a single language on my Shopify site. I don't even have to really be fluent in the shipping details of each vendor, as long as this app is involved. It's a very complex app which tackles so many different scenarios so at first I was intimidated to see how it could work for me. I finally did begin to do the install and set up and am so relieved to see that it's logical and orderly in the way I apply it to each vendor I use. It's terrific that I can make a threshold dollar amount for the whole cart that triggers a free shipping option. I also like that I can choose shipping fees based on a variety of options, like how many items a customer buys vs the dollar amounts. When I got stuck, I went ahead and dialed the support number and was shocked when someone answered the phone! Brian was quick to understand where I was being held up and solved my problem quickly. Very nice guy. He humbly took my feedback, too, that there were some typos and grammar issues in some of the documentation (I was an English major) and that seems like a positive sign of someone I will be able to call again when I'm stuck. This app does what I desperately needed a shipping app to do.

Life Is Swell
United States
Almost 6 years using the app
July 15, 2022

Usamos esta aplicacion para nuestros envios en Colombia desde hace algunos años. Las funciones basicas de la aplicacion funcionan bien pero tiene sus limitaciones y no se integra con las empresas de transporte locales. En general nos gusta pero podria mejorar

TERRASANA
Colombia
Over 5 years using the app
May 22, 2018

This app has solved all of our shipping issues and custom requirements. To top it off, customer support is amazing! Truly appreciate their help and this amazing app. 100% recommend!

Barn Burner Hockey
Canada
Over 5 years using the app
Edited March 29, 2018

So far a great app. We will give an update.

Milliondollamotive
United States
Over 5 years using the app
February 16, 2018

I've been looking for this app since we opened our online store. We've got multiple types of products that are only available in certain areas. There was no other solution available to us to make our store work. It's been a lifesaver!

Foddies
Australia
Over 5 years using the app
November 8, 2017

Does exactly what it's supposed to do. Very customizable. Brian was a big help setting up the shipping methods as well, great customer support, responded very quickly.

Unidisc Music
Canada
Over 5 years using the app
October 16, 2017

This app really helped us set-up our store to handle 2 types of fulfillment services. Our print-on-demand service (which costs more to ship) along with our normal inventory are both operating at the correct pricing seamlessly. And the CS was very responsive. Thanks!

Ministry Store
United States
About 5 years using the app
November 4, 2019

We're huge fans of advanced shipping rules. We have a pretty large catalog of over 20,000 SKUS and a rather complicated inventory management system, so finding apps that don't cause problems with our store or checkout can be a challenge. Not only that but finding a way to setup shipping for everything from pill boxes that weight an ounce or two up to protein powders or cases of drinks that weight 20-50 pounds can be a huge challenge. Advanced shipping rules works great for us!

My Supplement Store
United States
About 5 years using the app