Overall rating
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex shipping options, especially for stores with diverse product groups and shipping rates. Key features include sub-zones, service codes, and assigning different box sizes to products. Merchants also value the test mode for trying out settings before implementation. The app is commended for its user-friendly interface, easy setup, and exceptional customer service. Many have reported increased sales and customer satisfaction due to the flexible and accurate shipping options.

February 17, 2020

Great app, many advanced features, and amazing support. We used it to rename shipping methods of FedEx and to block products from being shipped outside of the US. Thanks, Jay for all your help!

Fresh Jagua ®
United States
About 1 month using the app
Edited September 14, 2018

Amazing and robust app and the developer is accessible and super helpful. We used it to sep up some complicated shipping rules and it worked very well.

Zero Gravity Racing
United States
3 months using the app
February 8, 2018

One of the top tools in my arsenal! Amazing customization with all the features you'll need to have a your shipping side set up beyond Shopify's limited standard options. If you are stuck on the fence with this app, make the jump - you won't regret it! If you have any questions before or after connecting your store, don't hesitate to ask Brian. He's incredibly helpful and won't hesitate to make sure you are 100% set up for success. Great app + great support = great experience.

United States
4 months using the app
April 9, 2018

Been running ASR the last few weeks after struggling a bit with configuration, due to the limitations of Shopify. Had a nice and quick support that helped me with the last steps.

Documentation is complete, it's a great app that let you set shipping rules that even the expensive advanced plan of Shopify doesn't offer. (!!!)

5 stars!

4 months using the app
Edited November 26, 2016

Absolutely fantastic app, very helpful Customer Service, made things perfectly simple for me as I would not be very technically minded myself, thanks again :)

Irelands Wild Eye
6 months using the app
February 1, 2018

This app is fantastic! It totally took care of all of our strange shipping needs and Brian is a gem! He answered immediately and helped me figure out what was going with our previous shipping app before he took the wheel and made it work for us. Can't explain just how refreshing it is to find someone who actually answers their phone or email and not only helps but makes it all work!!!

United States
4 months using the app
September 2, 2018

Amazing customer service and straight forward, easy to use app. I had a bit of a tricky set up for one of my products and wasn't sure how to set it up. They took the time to fully understand what it was I was trying to do then helped me step by step until it was set up properly. Highly recommend.

Vintage And Restore By K
United States
3 months using the app
May 20, 2018

Excellent app! Support even better! Wish I would have found this app sooner, I tried another 'Advanced' type of shipping app but it was WAY out of date and seemed buggy.

Truck Mount Forums
United States
3 months using the app
December 12, 2017

I need to echo what others have said about the customer support behind Advanced Shipping Rules. Brian is hands on, proactive and quick. I had about three things I needed to accomplish with a shipping app that I couldn't get done with standard Shopify settings. Brian listened to my needs, understood them immediately, and helped me set up ASR so that it works perfectly.

And that's another matter, not only is customer support better than anything I've experienced with other apps (and yes, Shopify too), ASR actually works great. The developers seem to have thought of every shipping possibility and combination and ASR just gets it done.

A slam dunk value. My highest recommendation!

12x12 Cardstock
United States
4 months using the app
Edited December 6, 2021

This app is simply incredible, and yes, it does everything you need for complex shipping processes by creating super simple rules! Don't believe it? Check out the multiple calculated shipping options we put in for our store: townshipsandtales.ca Also, the support team is really awesome to work with as they get back to you right away!

Townships and Tales