Reviews (467)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to handle complex shipping needs, improving operational efficiency and customer satisfaction. It offers customizable shipping options, including priority rates and settings for different product groups, with features like blended rates and real-time calculations. The app is noted for its reliable performance and seamless Shopify integration. Customer support is also a strong point, with staff like Molly and Brian being proactive and responsive in assisting with setup and troubleshooting.

Edited December 6, 2016

Great app, support is on point, my previous review mentioned some confusion I had on pricing and it was fixed before I knew it.

This app has allowed us to offer free shipping to our customers over a dollar threshold, while adding surcharges for products that we can't afford to ship for free. Very user friendly to setup but complex enough that I haven't come up with any shipping promotion ideas it can't handle yet.

Brocks Homebrew Supply
United States
4 months using the app
January 31, 2019

This is a great app! It saved us a lot of shipping money. It let us separate packages for shipping. I would recommend this site for anyone selling mixed products on the internet. Great prices for First Class Mail and Priority mail too. I can't say enough about how well this site works - and at a low cost!

Knitting Closet
United States
4 months using the app
May 8, 2017

For those who have no programming experience like myself, this app is for you. I had sales drop off because of a shipping problem and this application solved it. Super straightforward and Brian from customer service was very helpful. It's an app anyone can use!

Cherry Bombe
United States
4 months using the app
Edited May 19, 2020

Support Molly help me consolidate 184 ship rates of 95 zones x 100 postal codes under 14 rules. Criteria matched zones to postal codes. Molly from Support was a critical component to making it happen.

corplex-online
France
4 months using the app
May 22, 2017

Great app.

I have tried 3 other shipping applications before this one which is the only that could satisfy all the needs my store has.

Support was very quick, helpful and thorough.

If you are reading this and wonder if you should pick this app, just do it!
Yann
Jaxson&Co.

Jaxson Co
Canada
4 months using the app
July 12, 2019

App is really well done. :D There are so many shipping rule combinations you can do depending on what your business needs. They also have a great support team! Massive help. Thanks heaps. :D

VOLTA Charger
Australia
3 months using the app
January 7, 2020

I have to say they have some of the best customer support I have ever experienced. I was able to connect quickly with Brian, and he was super helpful, and able to determine what I needed, and get me up and running. I was honestly not sure if the app would do exactly what I wanted, mostly because I am new to shipping from POD companies. He was patient with me, and got me to where I needed to be quickly. The product works great, and the company takes care of it's customers.

Mutt Masterpiece
Canada
3 months using the app
May 20, 2018

Excellent app! Support even better! Wish I would have found this app sooner, I tried another 'Advanced' type of shipping app but it was WAY out of date and seemed buggy.

Truck Mount Forums
United States
3 months using the app
November 22, 2022

Really great App and so many configuration options to really dial in your freight costs and get them accurate. This is the first freight App that is actually working as promised!

OneWorld Collection
Australia
3 months using the app
Edited September 14, 2018

Amazing and robust app and the developer is accessible and super helpful. We used it to sep up some complicated shipping rules and it worked very well.

Zero Gravity Racing
United States
3 months using the app