Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping scenarios, including multiple options, product groups, and varying rates. They appreciate its flexibility, ease of setup, and integration capabilities. The app is praised for its reliable performance, dropshipping support, and cost-saving features like blended and zone-wise shipping rates. The customer support team is noted for their responsiveness and expertise. The app is also capable of handling large catalogs and instant shipping rule updates.

November 2, 2018

Explained my problem to Brian, had me up and running in minutes, Excellent support and service.
Thank You Brian
Terry

Apronsawesome
United States
3 months using the app
September 21, 2020

This is the second website I've installed this app on for a bunch of various shipping specifics (location, weight, carrier for different products, etc). It was working flawlessly... until the head of the company wanted to make everything free shipping for a week. Unfortunately, I decided the best way was to deactivate but not delete the app so I wouldn't lose all the customizations. This was probably not the best solution. BUT... MOLLY TO THE RESCUE!!!! She helped me put it all back and once again, smooth sailing.

Best shipping app and customer service in the app store!!!

Jao Wholesale Online
United States
3 months using the app
February 19, 2019

Awesome app! I had an issue (caused by myself) that I needed dealt with and....your not going to believe this....There's a phone number! An easy to find phone number! I called and Brian took me through step by step how to correct the issue. Thank you!

Authentic Aloha
United States
3 months using the app
August 30, 2016

Really great app helping me to apply shipping costs to my fulfilment companies in LA & UK... Lacking the option to currently setup multiple shipping options to each, but with the features update just announced this will make it indespensible for multiple shipping. :)

Hotart Clothing
United Kingdom
3 months using the app
Edited July 14, 2020

Thank you for the prompt and helpful follow-up. The app is truly helpful to automate the sales flow!

Phoenix Sweets
Hong Kong SAR
3 months using the app
Bambri replied July 11, 2020

We got your message about the issue you were having, and sent a quick reply that we made a collaborator access request so we could login and take a look, and never got a reply from you. Please reply to the email thread ASAP. And include your phone number and a good time to call so we can troubleshoot this for you. The app did not have any downtime, so its like a set-up issue. Looking forward to your email. We see you may be in non-Western time zone. We can have someone call you this weekend, late night to help troubleshoot the issue.

March 18, 2020

This app has allowed us to do precisely what we need in terms of a more complex shipping solution. We had a long journey in setting this app up due to the Shopify 'single' and 'multi' origin shipping nuances, but ASR supported us all the way.

Jay and the team were careful to understand our needs, and whilst we presented them with a few unique requests and scenarios, they went above and beyond to help us achieve what we need. Thanks all :)

Just Ingredients
United Kingdom
3 months using the app
Edited October 22, 2020

Advanced Shipping Rules app is very well designed and support has been great for configuring the settings I need!

Nellenby Inspired Design
United States
2 months using the app
June 27, 2018

Really happy with the application itself and the quick support from the developers.

Ottysleepuk
United Kingdom
2 months using the app
October 19, 2017

Great app, streamlines my shipping rates for eCommerce using different dropship suppliers and print-on-demand suppliers with flat rates. Lets me set a free-shipping threshold for products I choose, and exclude some from free-shipping. Perfect for people trying to set up the Free Plus Shipping marketing strategy.
I had some trouble with initial setup, but the customer service was prompt and helpful. Get it.

Fools Closet
United States
2 months using the app
December 10, 2020

This app helped me maintain my local delivery settings while offering blended rates for POD items. Shopify makes this especially tricky, but Molly at ASR helped me find the perfect work-around. Customer service response time was incredibly fast and very flexible in responding to my skill level. 5/5 Would recommend to a friend.

Arrows Aim Greenhouse & Supply Co.
United States
2 months using the app