Reviews (467)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to handle complex shipping needs, improving operational efficiency and customer satisfaction. It offers customizable shipping options, including priority rates and settings for different product groups, with features like blended rates and real-time calculations. The app is noted for its reliable performance and seamless Shopify integration. Customer support is also a strong point, with staff like Molly and Brian being proactive and responsive in assisting with setup and troubleshooting.

February 22, 2021

The app has amazing functions, but simple & hassle free UI/UX to set up your own shipping rules. On top of that, they have the smartest customer service I've ever experienced. Thank you Molly. I definitely recommend this app to whom want to build their own shipping rules easily.

eotd JP
Japan
2 months using the app
November 6, 2018

Fantastic App which helps me save so much money on complex shipping arrangements with many off-site affiliates. Couldn't recommend it enough!

FodShop
Australia
2 months using the app
September 28, 2021

Used this app for setting different shipping rates for fragile items and non fragile items. Added a weight based rate so if customers added many items to cart they would be charged accordingly. Molly from customer support was very helpful in setting up the app and answered any questions I had quickly.

Sunstreet
Philippines
2 months using the app
June 30, 2019

Advanced Shipping Rules has been a great addition for us. Brian has been very helpful and prompt. We certainly recommend this app.

M & M Tack Shop
United States
2 months using the app
March 15, 2021

Molly's been providing excellent support so I figured it was about time I left a review. We've changed quite a bit of configuration behind the scenes in a relatively short period of time. It was a big change for the business but Molly has been there every step of the way to expertly guide us through. Thanks Molly and all the other staff behind the scenes at ASR for providing a solid app.

beekeepinguk
United Kingdom
2 months using the app
March 16, 2018

Amazing customer service! Brian got on email super fast and helped me set up my website. Highly recommended!

Positivesoulshop
United States
2 months using the app
June 19, 2016

Great app! good if you ship from multiple vendors, the app let you sort it out very organized

Exclusive Apparels
United States
About 2 months using the app
March 2, 2021

Fantastic App. Easy to use and easy to integrate. Molly is very responsive to any questions you may have. Highly recommended.

Low Carb Canada
Canada
About 2 months using the app
March 16, 2022

ASR solved all of the limitations of Shopify shipping and made it easy. Support was responsive and helpful. Thank you!

Brio, the innovative air purifier
United States
About 2 months using the app
May 8, 2021

Before I start the review- amazing customer service! Very prompt and easy to understand. They even made a video showing me exactly what I needed to do and understood my desired outcome. Shopify has super limited shipping capabilities and this is the first and last app I'll need to fix those issues. Overall, $30 a month is a small price to pay because I'll be saving so much by shipping exactly how I want to.

ATGI
United States
About 2 months using the app