Reviews (466)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage complex shipping needs beyond Shopify's default options, handling various rates and zones effectively. It supports large catalogs and intricate setups efficiently, enhancing customer satisfaction and boosting sales. The customer support, especially from staff members like Molly and Brian, is frequently praised for being prompt and helpful. Merchants recommend this app for its comprehensive features, reliability, and exceptional support, making it a crucial tool for optimizing shipping strategies.
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This app is amazing. Originally, I was using this app for just one product. Although I got help setting it up, I was barely taking advantage of everything this app can do.
Jump ahead a year and the company wants to put in all sorts of crazy specific restrictions - completely different for different products, countries, etc. Not only can this app do everything I needed, but my brain had hit a wall that day and Molly went above and beyond to help me sort it all out. It seems I made everything 100x more complicated than it needed to be, and she was very patient in explaining it in a way that I could understand.
I have also surfed through other things this app can do... and it kind of blows my mind. Thank you soooo much. Will definitely install this on other sites in the future.
This app allows me to do things I thought weren't possible on Shopify! For example: I can provide Pick Up options, Delivery options, and more for my customers which makes their experience so much better! I cannot say enough great things about this app and will continue to use it forever and ever.
This app works flawlessly! It's easy to set up and has all the options anyone would need. Had a problem and spoke with Brian who took care of the issue right away. Thank you so much!
This has been a lifesaver app for shipping perishables and eliminating the cheaper, slower shipping options we have!
Not only that, but the support is top notch! I've emailed them for help setting up and making changes on multiple occasions and I always get a response back within minutes and the problem completely solved within hours. I can't think of a single other company with that kind of service! Well worth the very small cost!!
The customer support is great! I love that they can reachable and get back with help within a good time frame. I also love the video answers to my questions. Very easy to work with.
Brain was incredibly helpful and got my app and shipping rates set up in 30 minutes. Great customer service and support!
Amazing support, fast and nice, and great app. Would definitely recommend it for all shipping rules needs.
I'm getting myself familiarized with the app at this point, and I have to say the tutorials and walk-throughs are very easily digestible! A huge selling point for me is the integration with all POD services! And may I just say WOW, the support is truly amazing! Thank you Brian!
Quick respond to your requests. Great customer service and the app is very useful for simple shipping rule. I chose the Lite plan so I can restrict clothing items from free shipping on jewelry order over $50. Great app!
Great support around this app! It allows for more complex shipping rule needs for companies that work with multiple product types, collections and various areas around the globe.