Reviews (465)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping needs, praising its customizable options that handle blended rates and free shipping for specific items. It offers advanced features that improve upon Shopify's default settings, like prioritizing rates and managing different product groups. The customer support is consistently commended for being timely and effective, enhancing the overall user experience.
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This app is amazing. Originally, I was using this app for just one product. Although I got help setting it up, I was barely taking advantage of everything this app can do.
Jump ahead a year and the company wants to put in all sorts of crazy specific restrictions - completely different for different products, countries, etc. Not only can this app do everything I needed, but my brain had hit a wall that day and Molly went above and beyond to help me sort it all out. It seems I made everything 100x more complicated than it needed to be, and she was very patient in explaining it in a way that I could understand.
I have also surfed through other things this app can do... and it kind of blows my mind. Thank you soooo much. Will definitely install this on other sites in the future.
This app allows me to do things I thought weren't possible on Shopify! For example: I can provide Pick Up options, Delivery options, and more for my customers which makes their experience so much better! I cannot say enough great things about this app and will continue to use it forever and ever.
This app has allowed us to do precisely what we need in terms of a more complex shipping solution. We had a long journey in setting this app up due to the Shopify 'single' and 'multi' origin shipping nuances, but ASR supported us all the way.
Jay and the team were careful to understand our needs, and whilst we presented them with a few unique requests and scenarios, they went above and beyond to help us achieve what we need. Thanks all :)
This app works flawlessly! It's easy to set up and has all the options anyone would need. Had a problem and spoke with Brian who took care of the issue right away. Thank you so much!
This has been a lifesaver app for shipping perishables and eliminating the cheaper, slower shipping options we have!
Not only that, but the support is top notch! I've emailed them for help setting up and making changes on multiple occasions and I always get a response back within minutes and the problem completely solved within hours. I can't think of a single other company with that kind of service! Well worth the very small cost!!
The customer support is great! I love that they can reachable and get back with help within a good time frame. I also love the video answers to my questions. Very easy to work with.
Brain was incredibly helpful and got my app and shipping rates set up in 30 minutes. Great customer service and support!
Amazing support, fast and nice, and great app. Would definitely recommend it for all shipping rules needs.
We used this app to provide more accurate shipping costs to our customer while also ensuring we don't lose money on shipping.
Any time I had questions, Support was quick to help and they even have a US-based Support number to call in. They were able to walk through my workflow with me and help me choose the plan that best fit our needs.
Would highly recommend this app - and thanks again to the Support team!
I'm getting myself familiarized with the app at this point, and I have to say the tutorials and walk-throughs are very easily digestible! A huge selling point for me is the integration with all POD services! And may I just say WOW, the support is truly amazing! Thank you Brian!