Reviews (465)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs, praising its customizable options that handle blended rates and free shipping for specific items. It offers advanced features that improve upon Shopify's default settings, like prioritizing rates and managing different product groups. The customer support is consistently commended for being timely and effective, enhancing the overall user experience.

February 19, 2019

After struggling for a whole day to find an app that did exactly what I needed - I installed this. After getting most of the way through it, I contacted support and he walked me through the last steps on the same day I sent for help! Love the support. Thanks Heaps

Strictly Outdoors
New Zealand
About 13 hours using the app
March 14, 2019

I used the app for multiple shipping methods and this app does a wonderful job and super fast to set up..thanks to great customer support (Brian) super helpful and does a great job on explaining the features of Advance Shipping Rules app. A big thank you to your team!

Up1 Designs
United States
About 13 hours using the app
June 23, 2020

These guys are amazing! Really. They gave great and quick support that hit the mark. I tried two other parcel and shipping apps and these guys have performed the best by far. I am a fan. Thanks a million!

WILDWURST
Switzerland
About 9 hours using the app
Edited October 2, 2018

I needed this app for my messy delivery options. I was helped by amazing & efficient, Brian -Thanks!

lucyforlouie.co.nz
New Zealand
About 5 hours using the app
Edited January 29, 2019

Everything was effortless and the customer service unmatched. Highly recommend for complex shipping rule configurations.

Levante Brewing Company
United States
About 4 hours using the app
January 9, 2018

This is top notch customer service. I called the number & hung up without leaving a message. Brian called me back & as soon as I explained that I needed setup help, he offered to log into my account and proceeded to walk me through the setup. It was a breeze and works well. The live version is active on my site! Highly recommend this product.

Keviastyle
United States
About 3 hours using the app
October 20, 2020

I had some complicated requirements for my shipping rates and this app handles them perfectly! Brian walked me through the entire set up on the phone, amazing!! Highly recommend!!

KGTropicals
United States
About 2 hours using the app
October 13, 2021

I couldn't recommend this app more! Fairly intuitive set up and the most excellent, helpful and prompt customer service. Our stop utilizes this app to set up local ship rates for large, fragile items such as fine art and furniture while maintaining UPS generated rates for small household goods. The app allows you to set up item-specific rules as well as blended cart rules that flex based on what your customer is interested in purchasing. What I love most is that you are able to set up shipping method descriptions where you can describe in some detail what the rate entails for the customer and make sure that they exit the site having a clear, concise understanding of what comes next — eliminating follow up emails and phone calls.

NickeyKehoe
United States
About 1 hour using the app
March 15, 2017

So happy to write a review for Advanced Shipping Rules! I received excellent tech support! I downloaded the app and then contacted support for help. The support staff talked me through what I needed and explained to me what my problem was and showed me how to fix it on the Shopify site. It was very helpful!

Rococo Ice Cream
United States
13 minutes using the app
October 5, 2018

Great app, and it did the exact function that I needed for some complex custom shipping rates. Great customer service too. Would highly recommend

Jeremyville Corner Store
United States
10 minutes using the app