Reviews (465)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs, praising its customizable options that handle blended rates and free shipping for specific items. It offers advanced features that improve upon Shopify's default settings, like prioritizing rates and managing different product groups. The customer support is consistently commended for being timely and effective, enhancing the overall user experience.

September 13, 2022

A really excellent app with incredible power to control complicated rates for all locations. Not only is it simple and intuitive, but the support is also fantastic (not to mention quick).

Rare Tea Company
United Kingdom
Almost 3 years using the app
November 10, 2022

We have been using ASR for about 4 years now and we were having some issues with our blended rates overriding a free shipping rate that we also have set, Molly got back to me within minutes and was a wonderful help to us, she quickly identified the issue, send me a video on how to fix it and then stayed online with me until it was fixed. Can not thank them enough for the help and efficiency on ...

US Park Pass
United States
Almost 3 years using the app
September 7, 2021

Wonderful app with great support. We needed help separating the shipping rules for our BYO Gift Baskets and shippable Gift Boxes, and ASR works perfectly. They even called me (on the Labor Day holiday, no less!) to talk me through making sure that everything works. Couldn't be happier!

Three Basketeers
United States
Almost 3 years using the app
January 27, 2024

I can't imagine running our business without this app. It provides critical shipping versatility and the service is top shelf. Shipping variations can get really complicated and confusing fast, so it's great to have an app like this with such great options, and incredible service support.

Rocky Knoll Farm
United States
Almost 3 years using the app
August 30, 2020

I love the app & the team! They have amazing support & patience in answering all of my needs. They are very accommodating. It's always a pleasure reaching out to them.

Open Circle Specialties
Canada
Almost 3 years using the app
February 3, 2022

Incredible customer support. We've used Advanced Shipping Rules for a while to handle our shipping rules for our subscription services and they've always done a great job making sure we're all set up correctly whenever we reach out.

Farmery Estate Brewing Company Inc.
Canada
Almost 3 years using the app
April 19, 2022

First, we love using this app and it functions very well. Secondly, I had an unusual request and the team went out of their way to find a solution to help me out (even though they really didn't need to do anything to help me as it was outside of the function of their app). A wonderful experience and I would highly recommend.

HORNE
United States
Over 2 years using the app
September 8, 2023

I've been using the app now for a while for our store and its a great solution for setting up multiple shipping options. The rules are easy to setup and very flexible based on a multitude of fields so you can always find the right way to calculate shipping.

In addition the support is great as shipping is sometimes complex due to the multi-market nature of ecommerce.

The Fine Bedding Company
United Kingdom
Over 2 years using the app
February 25, 2021

Finally, a shipping at that does what I need it to! Honestly, this app should just be integrated into all shopify accounts. Support was very quick and helpful when I got stuck. Overall, a really great app.

Devon + Lang
Canada
Over 2 years using the app
August 15, 2023

Great app, has really unlocked a ton for us to actually have control of our shipping. Team is awesome with excellent support!

Love Sweat Fitness
United States
Over 2 years using the app