Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex shipping options, especially for stores with diverse product groups and shipping rates. Key features include sub-zones, service codes, and assigning different box sizes to products. Merchants also value the test mode for trying out settings before implementation. The app is commended for its user-friendly interface, easy setup, and exceptional customer service. Many have reported increased sales and customer satisfaction due to the flexible and accurate shipping options.

November 12, 2021

Have finally finished the setup process and went live with the app. Can't say enough about Molly who was there for me to understand and walk me through the steps I didn't understand. Customer Service was very responsive, the app is working the way I wanted which was applied to different product groups and we are still able to offer free shipping at a certain amount. This app has allowed us to cover more of the shipping costs by the weight of the item unlike Shopify Shipping settings and can use different shipping companies as well. Highly recommend this app.

Sabattus Disc Golf, Inc.
United States
Over 1 year using the app
August 12, 2021

I have a super-complicated shipping set-up and this app does it all! Not only that, but I'm soooo impressed with the customer service: when I didn't know how to do something, I got a reply quickly complete with a video showing how to do it, and an explanation on why it needs to be done that way. I couldn't ask for anything more :-). Highly recommended! Thank you!!!

CuteKidStuff.com
Canada
Over 2 years using the app
Edited July 19, 2023

We have a very complex shipping set up and Molly held my hand through the entire process. She even called me one day! I am updating this review after almost 2 years of using and want to reiterate that the app has been A+ and Molly is always responsive and able to help me resolve any questions I have.

Shine Pet Food Co.
United States
Almost 2 years using the app
Edited July 23, 2021

This app works great. App support is quick and thorough specifically the support from Molly has been amazing.

Hoodoo Sports
United States
Almost 2 years using the app
September 22, 2021

I used this app in order to help me configuring my shipping rates with special rules & it was really useful & accurate.
In addition, the customer service team is quick to respond, very helpful and supportive.
I really recommend this app :)

wonderbeauties.love
Iraq
About 1 year using the app
September 6, 2021

The support is very helpful in figuring out how to configure the app to work for your needs. It's solved all of our issues so far.

Alumni of NY
United States
About 1 year using the app
May 12, 2021

I have been using ASR to help me locally deliver a salad subscription from my farm. The interface is very simple, straightforward, and intuitive. The customer service is great. I'm glad to be using this app.

Edgie's Veggies
United States
Over 2 years using the app
May 28, 2021

Wonderful "hand-holding" for me by Molly - she spent so much of her time with me to make sure I corrected an error I had made in Shipping settings and then app and rules are running exactly how I needed them. Tested through 100%
This ol' guy sure appreciates everything - Cheers, David

ShopLTNC
United States
Almost 2 years using the app
March 16, 2022

ASR solved all of the limitations of Shopify shipping and made it easy. Support was responsive and helpful. Thank you!

Brio, the innovative air purifier
United States
About 2 months using the app
October 22, 2021

Perfect App with a perfect support! I would recommend it to everybody! We can perfectly include our parcel services in it.

FITTASTE
Germany
7 months using the app