Reviews (293)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping configurations such as blended rates and zone-specific pricing. It supports various shipping options like flat rate and weight-based rates, and is praised for its reliability and ease of use. The customer support is noted for being responsive and effective, offering personalized assistance through multiple channels, enhancing shipping operations and customer satisfaction on Shopify platforms.

September 11, 2023

Molly on the Customer Service Team will go above and beyond to provide support. The app is simple and easy to use but able to provide a lot of flexibility with shipping options that wouldn't be available otherwise.

Isofishinglifestyle
Australia
About 2 years using the app
December 11, 2020

This app is incredible - the features are crucial for my business and the tech support is truly unparalleled. Molly is always incredibly prompt in responding to me via email and phone and answers ALL of my questions... there are plenty! Thank you Molly!!

Yvonne's Vegan Kitchen
United States
About 2 years using the app
April 10, 2019

This app has solved our very complex set of needs for our delivery & planting options in the cart! Brian and his team made the necessary updates and worked with me to get it just right. It's a game-changer for our business.

Chalet Nursery
United States
Almost 2 years using the app
Edited July 19, 2023

We have a very complex shipping set up and Molly held my hand through the entire process. She even called me one day! I am updating this review after almost 2 years of using and want to reiterate that the app has been A+ and Molly is always responsive and able to help me resolve any questions I have.

Shine Pet Food Co.
United States
Almost 2 years using the app
September 27, 2018

Invaluable app and unparalleled service! No other app performs like this one and I have yet to find another team with as high quality service. I just had an issue with adding a new vendor and got an email back within 30 minutes an was on the phone in another hour, problem solved shortly thereafter. Couldn't recommend more!

Creative Action Network
United States
Almost 2 years using the app
February 15, 2021

This has been a great app addition to our Shopify store. Molly is always incredibly helpful at troubleshooting and with a quick reply.

Hawkins New York
United States
Almost 2 years using the app
January 18, 2021

This app is excellent, and so is their support. Kudos to Molly for answering my millions of questions and making my life a lot easier. Would rate 10 stars if it was an option.

Harmony Harvest Farm
United States
Almost 2 years using the app
December 8, 2023

Not only is the app a wonderful tool for us but the team at ASR are always available to help and give great tips and advice plus fix any of my processes I have set up incorrectly! Highly recommend.

SUNNYLiFE AU
Australia
Almost 2 years using the app
September 5, 2019

We've been using this app for over a year, it's so easy to use and allows us to set up all the rules and restrictions needed to fulfil our orders. Support staff are very responsive, questions are answered quickly - highly recommend this app!

Mixx Audio
United Kingdom
Almost 2 years using the app
April 19, 2021

I would highly recommend this app. I have been using this app to calculate shipping on our Shopify site for two years. Molly and the team are great to work. They are very thorough and responsive to my questions.

Black Iron Strength®
United States
Almost 2 years using the app