Reviews (467)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to handle complex shipping needs, improving operational efficiency and customer satisfaction. It offers customizable shipping options, including priority rates and settings for different product groups, with features like blended rates and real-time calculations. The app is noted for its reliable performance and seamless Shopify integration. Customer support is also a strong point, with staff like Molly and Brian being proactive and responsive in assisting with setup and troubleshooting.

March 15, 2022

Amazing prompt customer service. They really helped me out when I needed them the most. My inquiry had to do with clashing conditions and Molly just replied to my emails instantly which really saved my day as we had just banned few postal codes but we also needed to add further conditions. Definitely recommend!

Partify Canada
Canada
Almost 4 years using the app
June 16, 2020

This app does absolutely anything you could want with shipping rates. I was about to give up on trying to get everything synced up with stores and domestic shipping, but after working with Molly, she easily helped me accomplish all our needs. Best customer support ever. If you need customized shipping, don't waste your time with other apps, this is all you need.

Nutrition Faktory
United States
Almost 4 years using the app
May 21, 2019

Awesome customer service. Great customization for different shipping rates for all different needs. Definitely would recommend giving the app a shot.

United RV
United States
Almost 4 years using the app
July 27, 2020

This app was very helpful for me to manage some complex rules dealing with multiple locations, seasonality, etc. Most impressive thing about them has been the great customer support which was critical for me to get everything configured properly and my store launched on time. Molly is a rock star!

UPAuthentic
United States
Over 3 years using the app
April 10, 2019

This app has solved our very complex set of needs for our delivery & planting options in the cart! Brian and his team made the necessary updates and worked with me to get it just right. It's a game-changer for our business.

Chalet Nursery
United States
Over 3 years using the app
January 15, 2018

I was live and had an abandoned cart because my shipping rules were messed up and couldn't figure out how to fix it. Brian had me up and running in minutes! Definitely recommend this app! Customer service is amazing as well!!

Crazy Buddha Trading Company
United States
Over 3 years using the app
February 11, 2022

Great app for shipping different types products together, where you need certain rules applied to reliably automate combining products with different shipping rates sizes etc... Great customer support in terms of getting setup and making adjustments in the future.

The Incredible Seed Company Ltd.
Canada
Over 3 years using the app
November 14, 2022

I have been using this app for many years now and probably is the best out there for your shipping settings - it does exactly what it is described. The different tiers for pricing are just right. Also, support is estellar. I have been helped a couple of times and they are great. Molly, thank you!!! Highly recommended!

Jardin Floral Design
United States
Over 3 years using the app
March 11, 2021

This app has been fantastic for fine-tuning our shipping logistics. It has everything we need and more to set very specific conditions for shipping costs based on what is purchased. The customer service has also been fantastic when I was unsure about a few things - I got help very quickly and had my questions answered.

The Parkside Brewery
Canada
Over 3 years using the app
June 9, 2020

OMG! The solution to dimensional shipping and multiple package shortcomings of Shopify. I have been able to increase my shipping revenue dramatically and charge appropriately.

MISSION Boat Gear
United States
Over 3 years using the app