Reviews (465)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs, praising its customizable options that handle blended rates and free shipping for specific items. It offers advanced features that improve upon Shopify's default settings, like prioritizing rates and managing different product groups. The customer support is consistently commended for being timely and effective, enhancing the overall user experience.

August 12, 2021

I have a super-complicated shipping set-up and this app does it all! Not only that, but I'm soooo impressed with the customer service: when I didn't know how to do something, I got a reply quickly complete with a video showing how to do it, and an explanation on why it needs to be done that way. I couldn't ask for anything more :-). Highly recommended! Thank you!!!

CuteKidStuff.com
Canada
Over 2 years using the app
June 10, 2020

We use the app to optimize shipping rates for our customers. The customer support to help us get the most out of the app is responsive and helpful.

Kneaders Bakery & Cafe
United States
Over 2 years using the app
March 3, 2020

Excellent app for creating unique shipping restrictions for products down to the variant/sku level. After trying many other apps, this one does it all for a very reasonable cost. Great customer service when help is required via email and phone. Highly recommend giving it a try !

All Day Vapes
Canada
Over 2 years using the app
January 27, 2022

We used this for a couple stores to manage shipping incentives that can get fairly complicated. The app handles it all well and their support staff has always been excellent at helping us configure it to fit our needs.

Full Factory Distribution
United States
Over 2 years using the app
June 8, 2020

Wonderfully elegant way to solve the complexities of having several PoD suppliers while managing international shipping solutions. Great support staff!

Kaiser Cat Cinema Webshop
Belgium
Over 2 years using the app
March 27, 2020

I had to do some customization for shipping due to perishable items not being able to go ground for certain zip codes. Plus give those zip codes a discount off shipping prices as they had been added to the cost of items for "shipping included" prices. This app gave me all I needed. But what made it grate was Molly from ASR that helped me get everything right and my client is happy, so I am too! ...

Treeline Cheese - Gardener Cheese Company Inc
United States
Over 2 years using the app
December 19, 2020

I used this app to put my products into shipping groups and charge shipping by item. Then I offered multiple item pricing based on the number of items the customer purchased. It all felt a bit complicated and overwhelming at first, especially for someone like me who is not very tech-savvy, but after things were explained to me by ASR's wonderful customer service rep, it all made sense and was ...

Verse & Prose
Australia
Over 2 years using the app
July 24, 2022

I used the app to add blended rates and zone wise shipping rates to our store. Molly was extremely helpful & patient in solving all our queries.

McGreals
New Zealand
Over 2 years using the app
October 26, 2021

Great app, but even better support. Reviewed my request and recorded a personalized video with instructions on how to implement our necessary solution for our custom needs with the app. A+

Terra Outdoor Living Store
United States
Over 2 years using the app
February 9, 2021

I needed a way to disable combined shipping rates when ordering multiple products of varying sizes and found Advanced Shipping Rules to be the best for doing this. Other top-rated apps just aren't as good as ASR or are too expensive. Now I don't have to worry about customers being charged too much for shipping. The tech support is awesome too. I had one small issue but Molly quickly resolved it ...

Generation Signs
United States
About 2 years using the app