Reviews (467)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to handle complex shipping needs, improving operational efficiency and customer satisfaction. It offers customizable shipping options, including priority rates and settings for different product groups, with features like blended rates and real-time calculations. The app is noted for its reliable performance and seamless Shopify integration. Customer support is also a strong point, with staff like Molly and Brian being proactive and responsive in assisting with setup and troubleshooting.

January 16, 2018

Great app and phenomenal support! I installed the app today and had a few questions... I called and spoke with Brian and he walked me through the configuration i required and i am all set! Highly recommend!! Love it!!

Pooch Mall
United States
About 3 years using the app
June 19, 2023

App works really well and simplifies what is normally a very complicated process of loading different shipping rates for different zones, particularly with unique products of different weights and sizes. Support is exceptional, particularly Molly who was super quick to respond and worked out the issue straight away. Would highly recommend.

WilliamsWarn
New Zealand
About 3 years using the app
October 13, 2017

This app is a MUST have if you have different vendors and drop shippers. It will allow you to customize groups and drop shippers with their own shipping rates helping you and your business to not lose money whenever there is a multi-line order. Also, their support is prompt and fantastic. Well documented app. Give it a try!

Ifls Usa
United States
About 3 years using the app
May 4, 2023

Advanced Shipping Rules gives us better control over our many sites with regards to complicated shipping set ups with rules management with integration for our ERP and Shopify platforms. Their support team is fantastic, esp. Molly, who was quick to respond and found the resolve we needed quickly. This app is user friendly, easily comprehensible and gives our company a lot of options to play with product groups, shipping rules and integration control.

AFTCO
United States
About 3 years using the app
September 6, 2023

Beyond excellent customer service. app works great and whenever we have an issue (always our error getting things set up correctly) we get immediate customer service to troubleshoot.

Little Truths Studio
United States
About 3 years using the app
Edited April 21, 2021

UPDATED I am forced to pay for the middle-tier subscription because I have Printful and Gooten. I only need this app for Gooten because they do not support live rates. Not worth the value to calculate shipping rates. -----
Molly reach out (very quickly considering the time) and helped resolve the concerns I had regarding multiple POD supplier profiles. Beyond amazing.

Prismatic Apothecary Ltd. Co.
United States
Almost 3 years using the app
Edited May 1, 2019

FIFTH & BLUE
fifthandblue.com
This App is an absolute lifesaver when it comes to creating different shipping rules per product per country etc. The team behind the app are super helpful and willing to go above and beyond to help solve problems. Thank you Jay & Team for your suport.

Fifth & Blue
United Kingdom
Almost 3 years using the app
Edited March 8, 2019

We have successfully made it work for our e-commerce store: https://olympianbitcoin.store
Also, very quick response to our question via email. Recommended!

Olympian Bitcoin
Poland
Almost 3 years using the app
September 13, 2022

A really excellent app with incredible power to control complicated rates for all locations. Not only is it simple and intuitive, but the support is also fantastic (not to mention quick).

Rare Tea Company
United Kingdom
Almost 3 years using the app
November 10, 2022

We have been using ASR for about 4 years now and we were having some issues with our blended rates overriding a free shipping rate that we also have set, Molly got back to me within minutes and was a wonderful help to us, she quickly identified the issue, send me a video on how to fix it and then stayed online with me until it was fixed. Can not thank them enough for the help and efficiency on get our rates fixed.. Cheers Molly!

US Park Pass
United States
Almost 3 years using the app