Reviews (466)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage complex shipping needs beyond Shopify's default options, handling various rates and zones effectively. It supports large catalogs and intricate setups efficiently, enhancing customer satisfaction and boosting sales. The customer support, especially from staff members like Molly and Brian, is frequently praised for being prompt and helpful. Merchants recommend this app for its comprehensive features, reliability, and exceptional support, making it a crucial tool for optimizing shipping strategies.

June 3, 2019

This app works flawlessly! It's easy to set up and has all the options anyone would need. Had a problem and spoke with Brian who took care of the issue right away. Thank you so much!

Paradise Candles & Gifts
United States
Almost 5 years using the app
August 28, 2019

This has been a lifesaver app for shipping perishables and eliminating the cheaper, slower shipping options we have!

Not only that, but the support is top notch! I've emailed them for help setting up and making changes on multiple occasions and I always get a response back within minutes and the problem completely solved within hours. I can't think of a single other company with that kind of service! Well worth the very small cost!!

Dozier's BBQ
United States
Almost 5 years using the app
March 3, 2022

The customer support is great! I love that they can reachable and get back with help within a good time frame. I also love the video answers to my questions. Very easy to work with.

The Shops at Mount Vernon
United States
Almost 5 years using the app
November 2, 2018

Brain was incredibly helpful and got my app and shipping rates set up in 30 minutes. Great customer service and support!

Holistic Wellness Store
Canada
Over 4 years using the app
Edited May 21, 2019

Amazing support, fast and nice, and great app. Would definitely recommend it for all shipping rules needs.

The Scarlet Sage Herb Co.
United States
Over 4 years using the app
July 1, 2019

I'm getting myself familiarized with the app at this point, and I have to say the tutorials and walk-throughs are very easily digestible! A huge selling point for me is the integration with all POD services! And may I just say WOW, the support is truly amazing! Thank you Brian!

AniaBshop
Spain
Over 4 years using the app
August 29, 2017

Quick respond to your requests. Great customer service and the app is very useful for simple shipping rule. I chose the Lite plan so I can restrict clothing items from free shipping on jewelry order over $50. Great app!

Www Thestoneflower Com
United States
Over 4 years using the app
January 5, 2022

Great support around this app! It allows for more complex shipping rule needs for companies that work with multiple product types, collections and various areas around the globe.

SUPER73
United States
Over 4 years using the app
July 27, 2022

Very useful app that we rely upon daily. But best of all has been the quick and helpful Customer Support team that can help us figure out unusual situations where we need a little extra help with our international shipping. Highly recommended.

MiaDonna
United States
Over 4 years using the app
October 10, 2017

Our company uses every size shipping box you can imagine as well as different shaped products with different weights and we had so much difficulty getting our shipping prices correct for the customers. I tried multiple apps and Advanced Shipping Rules has been the only one that we could set up to work for ALL of our products!!! It took me awhile to set up, however Brian was so helpful, he responded to my questions right away and assisted me in the setup process. He assured me that it would take a little bit to set up however once all the information was input we wouldn't need to mess with it. And so far its been great!! I had to make a few tweaks to box sizes the first few day but thats it!!! Its really been a lifesaver for our company! Thanks Brian and Thank you Advanced Shipping Rules! -ilana

Essential Oil
United States
Over 4 years using the app