This app is amazing! It’s very easy to navigate and the design process is pretty straightforward. The only thing that causes a little anxiety is the formulating and shipping times but considering the current circumstances, the team works as hard and fast as they can, make sure to be as transparent as possible with your customers that orders will take a little bit longer. The products are an amazing quality and the label you design always looks great. Amazing customer service and they reply most emails within one day. Cannot recommend it enough!!
Thank you so much! We love the creativity behind the packaging you designed too! ✨📦✨
Misfit Culture Club
I am a happy camper!! I am so happy to be able to offer vegan and cruelty-free beauty products to my customers, and viaGlamour has provided a simple way for me to do so. The app is easy to navigate, and the products are of excellent quality and really could rival some of the more well-known cosmetic brands out there. In addition, whenever I have had questions, their support team is thorough and quick to respond, and they always make sure that any concerns are resolved. 5 stars well-deserved!
Thank you so much! I'm going to share this with my team, they're going to love your comment about the formulas! 🙌 - Keira
Keira and Viaglamore is extremely helpful! spent a lot of time fixing my problems, and concerns! Appreciate it! Super kind, and easy to communicate with, definitely 11/10 service.
It was all my pleasure, thank you for working with us! - Keira
Keira and Viaglamore are AWESOME! They make a superior product that all my customers LOVE! My Cosmetic business is BOOMING because of them. I give them 20 Stars if I could!
A couple of things I enjoy about this app is they sell natural skincare and health products and you can design your own label. The reason I gave 3 stars is that first of all, their website is so slow to load but it did improve a little recently. Second, I feel like there's only one person working in this business. It's always the same guy that I talk to and because of that, the response can take days. Third, what really made me unhappy was they charge me extra shipping cost which supposes to be included in the cost.
I have spent the last 2 months creating my new store and I'm finally ready to launch! I'm very excited! I've been e-mailing, chatting over text, and speaking with Keira on the phone. He has been extremely helpful! He is always quick to get back to me even though I get the feeling he's very busy. He answers all my questions and has helped me every step of the way get up and running! Thank you so much.
Things started off ok but quickly regressed into absolute frustration. None of my designs would save and I was using their built-in design builder (which looks like a limited interface with Canva - brilliant idea, but it's very poorly coded). Next, when I would try to create products the system would just stay stuck - FOR HOURS - on the "Sit tight. This can take 2 to 5 minutes..." screen until I closed out of the browser. The app is a good idea but it needs a TREMENNNNNNNNNDOUS amount of reworking to be anywhere close to a viable solution for an eCommerce store. Oh, and good luck getting a snappy response from support.
I REALLY ENJOY MY PRODUCTS MY BUYERS REALLY LOVING THE ROSE MIST ,,,,YOUR PRODUCTS IS GREAT. HOPEFULLY YOU ALL COME OUT WITH SOME LASHES
Fantastic company to work with, and even better products. Definitely worth the monthly subscription. Id gives them 6 stars if I was called. Great Job viaGlamour.
L & M Kee
viaGlamour is a wonderful company to work with. They are so helpful and will do their best to help solve problems with designing products and answering questions. They are a pleasure to work with.