Reviews (405)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for boosting sales and enhancing the shopping experience, with features like a cost-effective video gallery and an embedded "add to cart" option in videos. They appreciate its easy setup, user-friendliness, and flexibility to embed videos on various pages. The free plan offers a risk-free trial, and the customer service is noted for its responsiveness and helpfulness.
Refine
-
By rating
Unable to properly connect to dynamic sources
This app does not work, I have been paying for months and no luck. I can't do anything everything says error
We apologize for any inconvenience caused and are pleased to inform you that the issue you reported has been resolved. Upon reconnecting your account, you should be able to use the post feature without any further difficulties. Our support team has attempted to reach out to you several times, as we are committed to ensuring a resolution to the issue. Please let us know if there is anything else we can do to assist you.
The customer service here is so poor. Still waiting to hear back from them after we complained we are not able to share videos to our social sites even after subscribing.
Our support team has resolved the issue and replied you with the solution. But it seems our response emails all went into your spam box. Please check your spam folder or let us know your alternative email address by replying this review. Thanks.
App needs serious work! .... page speed goes down 10 points minimum, and to import videos you have to search for the links in the page source manually .... this was a waste of my time. Thank you!
I installed it twice, and both times, I faced a similar issue!
I integrated my Instagram account here and wanted to present those videos under the product page, at a particular location. However, this app only lets you configure either at the top or at the bottom. I am not too pleased with the support. If they can help me with the configuration, I might install the app back!
We apologize for any inconvenience caused by our app and would be happy to assist you with configuring your video gallery at a specific location. Our support team has tried reaching out to you multiple times. Please let us know how we can help. We value your satisfaction and appreciate your patience. We are looking forward to your reply.