Reviews (254)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app valuable for boosting engagement and conversion rates by integrating shoppable video content without affecting site speed. They appreciate its customization options, user-generated content integration, and easy-to-use widgets. The interface is praised for its intuitive design, facilitating smooth setup. The support team is consistently commended for being responsive and knowledgeable, offering personalized assistance and strategic recommendations to optimize app use.

March 17, 2026

We've had a great experience with Videowise, its let us utilize video way more on our site than we ever have in the past. Our fear was that video would slow down our site speed, but we haven't seen any issues now that we are hosting videos on the Videowise platform. We've also found some new wins with our shopable vidoes on the PDP - overall the app has been great for Legends, and we will continue to test it in new ways.

Legends
United States
9 months using the app
March 17, 2026

We have been using Videowise for just over 6 months now and it is great. The platform is easy to use and has levelled up our website. Tijana has been great and always responsive and always a pleasure to work with! Thank you Tijana. :)

Steadyrack Australia
Australia
7 months using the app
March 19, 2026

This is not another app without support- VideoWise actually cares to improve conversion and site engagement and act as a true partner to Skullcandy. The VideoWise app and thier products have the right level of customization and content types to easily match our storefront video content needs. We rarely need dev support and when we do its a 5 minute update, not days of work with new page templates:) The admin is easy to use, we will continue improving our site with VideoWise!

Skullcandy
Switzerland
6 months using the app
January 5, 2026

I love this app for my small shoe store. It's so easy to add small vids of the shoes being worn & extra info to the product pages for customers that are more visual & don't read product descriptions ;). The support is fabulous and very approachable.

Foot Forward Shoes
New Zealand
Over 2 years using the app
January 5, 2026

We recently switched to Videowise from another shoppable video platform, and the difference has been truly immense. From the start, we found the interface incredibly easy to use, allowing us to get up and running without a steep learning curve.

The level of customization available is a standout feature for us. We love having the ability to tailor the look and feel to match our brand perfectly, and the wide variety of widgets makes it easy to find the right fit for every page. The ability to seamlessly stream on multiple platforms has also significantly streamlined our workflow.

While we’ve only just "dipped our toes in" so far, we are already impressed and excited to dive deeper into their full array of advanced offerings. A special shoutout to our representative, Johanna—she has been exceptionally helpful and is always incredibly quick to respond whenever we have questions. If you’re looking to elevate your site's video experience, Videowise is the way to go.

Happy Wax
United States
3 months using the app
December 19, 2025

We work with a lot of partners across our ecommerce stack, and Videowise has been one of the most impactful for us. The team is incredibly easy to work with, responsive, and genuinely invested in helping us get the most out of the platform.

From PDP video placements to collection and homepage storytelling, Videowise has helped us elevate how we showcase our products without sacrificing site performance. The tools are intuitive, the implementation is smooth, and the insights we get back make it easy to iterate and improve over time.

Most importantly, the video experiences we’ve built with Videowise have driven meaningful lifts in engagement, conversion and revenue. It’s become a core part of how we merchandise and tell our product story on-site.

Great product, great team, and a partner we’d absolutely recommend to any brand looking to level up their on-site video strategy.

NOMATIC
United States
11 months using the app
March 30, 2026

Love videowise. Katarina is great and super helpful!

Alpyn Beauty
United States
7 months using the app
February 24, 2026

Videowise is always very responsive and helpful. They have assisted us in elevating our site. Shoutout Carlos for all of his help!

BURLEBO
United States
10 months using the app
December 12, 2025

Videowise has been a great addition to our website! It is easy to use and offers customizations with design of the widgets. Johanna has been extremely helpful in getting us up and running with Videowise. She’s always checking on our performance and making recommendations for new ideas and changes to tests we’re running.

Branch Basics
United States
4 months using the app
December 11, 2025

We have had a great experience of using the Videowise app and our Account Manager, Tijana, is incredibly helpful – responding quickly to assist with any queries and frequently offering suggestions on how we can optimise our pages.

Lumie
United Kingdom
4 months using the app