Reviews (241)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting video engagement and conversion rates on Shopify stores. It features seamless integration of social media videos, customizable templates, and direct product-tagging in videos. The app also offers advanced analytics to refine content strategies. Reviewers particularly praise the proactive and strategic support from dedicated account managers and a responsive support team.

February 4, 2025

For Source Beauty, Videowise has been such a great implementation for both our business and user experience. It offers a very easy interface, where we can customize video content to fit our brand’s style, maintaining a consistent look and feel with the rest of our store.

The Customer Success team also makes very insightful and strategic recommendations on how we can leverage our social media content and has a very smooth onboarding process as well as a helpful team. Their support is always super fast & responsive.

Thank you Videowise!

Source Beauty
Egypt
5 months using the app
January 22, 2025

Fantastic tool that really offers added value for customers and easily improves conversion rate. Our CS Manager, Tijana has been a super star in helping us make the most of the different widgets and is always happy to help when we get stuck too. Highly recommend!

Institute of Dermatologists
Ireland
9 months using the app
January 23, 2025

Really allows our customers to see how to use our products and which to pair together. Tijana is amazing and helps with any questions we have extremely quickly. The set up is seamless.

Nip + Fab UK
United Kingdom
Over 1 year using the app
February 10, 2025

Videowise has been a great experience so far for our company. We are just over a month or two in the relationship but so far & the team checks in with us frequently and guides us on additional opportunities to leverage their tool. Luciana, our main point of contact has been amazing! She sends short video clips explaining how different features work, provides regular opportunities for check in, and came to the table with a great list of ideas & suggestions before we even got started. We are a small team so additional work she has put in has been so helpful! I also love how I can ask for a suggestion on how to accomplish something with video and she provides her expertise & I love how she encourages us to bring examples of other video we've seen to see how we can incorporate the idea into our tone of voice.

Since this is a new relationship for us, we don't have much in the way of reporting yet as we don't really have many products tagged however, I am already so excited to see how robust the Videowise reporting capabilities are! There is so much interesting data that they monitor and share and I cannot wait to gain some new insights as we gather some history. It's much more in-depth that the previous tool we used.

Livie & Luca
United States
About 2 months using the app
February 3, 2025

We have been exploring ways to better incorporate UGC and video content into our ecommerce website to help drive conversion and Videowise has been a great platform to use to do just that. We've only been live for a few weeks and have seen significant results already. Integration and onboarding was also super easy and we have loved working with our customer success manager, Luiz, who has been so helpful and brought so many great ideas to the table. Highly recommend!

Willow Pump
United States
About 2 months using the app
January 28, 2025

Easy to use, loads of customisation and effective tool. Perfect for getting your site visually on par with your marketing efforts!

Additional likeable input; open for feedback and merchant-facing improvements too, dedicated account team.

Thanks VW!

LABFRESH
Netherlands
9 months using the app
February 18, 2025

The Videowise team helped us optimize load time on site with their video compression tech. The team was so helpful in implementing optimizations and getting our account up to speed. Highly recommend!

Cécred
United States
Over 1 year using the app
January 20, 2025

the videowise platform has been an incredible asset to showcasing content on our DTC, especially as a socially-driven brand. Tijana is absolutely incredible in her support and ideas - she is truly passionate about the brands she works for and gives 100%. I have really valued all her support as we've worked to launch and grow this part of our tech stack.

SIMIHAZE BEAUTY
United States
4 months using the app
December 4, 2024

The platform is user-friendly, innovative, and has significantly improved our video engagement and conversion rates. The customization options and analytics tools are top-notch, making it easy to optimize our strategy.

I love that we have a dedicated account manager. Tijana, who has been incredibly supportive throughout the entire process. She’s always available to answer questions, provide insights, and ensure we’re getting the most out of the platform.

If you’re looking for a reliable video commerce platform with outstanding customer service, Videowise is the way to go!

Miamily US
Switzerland
5 months using the app
December 23, 2024

An essential app for managing videos on Shopify! Easy to use, it seamlessly integrates our product videos and user-generated content (UGC), significantly boosting customer engagement, time spent on our site, and conversions. The advanced analytics provide valuable insights to optimize our content strategy. Additionally, their responsive and skilled customer support guides us every step of the way to maximize results. A true game changer!

Mool France
France
3 months using the app