Reviews (246)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting e-commerce sales through engaging, high-quality videos. Features like shoppable videos, product-tagging, and user-generated content are noted for improving conversion rates without affecting site speed. The app is user-friendly and integrates well with social media. Advanced analytics provide valuable insights, and the customer support team is responsive and helpful, enhancing merchant satisfaction.

December 19, 2025

We work with a lot of partners across our ecommerce stack, and Videowise has been one of the most impactful for us. The team is incredibly easy to work with, responsive, and genuinely invested in helping us get the most out of the platform.

From PDP video placements to collection and homepage storytelling, Videowise has helped us elevate how we showcase our products without sacrificing site performance. The tools are intuitive, the implementation is smooth, and the insights we get back make it easy to iterate and improve over time.

Most importantly, the video experiences we’ve built with Videowise have driven meaningful lifts in engagement, conversion and revenue. It’s become a core part of how we merchandise and tell our product story on-site.

Great product, great team, and a partner we’d absolutely recommend to any brand looking to level up their on-site video strategy.

NOMATIC
United States
11 months using the app
December 12, 2025

Videowise has been a great addition to our website! It is easy to use and offers customizations with design of the widgets. Johanna has been extremely helpful in getting us up and running with Videowise. She’s always checking on our performance and making recommendations for new ideas and changes to tests we’re running.

Branch Basics
United States
4 months using the app
December 11, 2025

We have had a great experience of using the Videowise app and our Account Manager, Tijana, is incredibly helpful – responding quickly to assist with any queries and frequently offering suggestions on how we can optimise our pages.

Lumie
United Kingdom
4 months using the app
December 11, 2025

VideoWise has been such a great addition to our site. The live shopping funcation is super easy to use. Our account manager Johanna has been amazing: responsive, proactive, and always going the extra mile to help!

Petite Studio
United States
3 months using the app
October 9, 2025

Love this app and the Videowise team! We’ve been using Videowise on our Shopify store and it’s been such a great addition. It’s extremely user-friendly and was super easy to set up and start using right away. It makes it simple to showcase our products, testimonials, and UGC videos in a clean, engaging way - and we love the shoppable video features that really help boost overall user experience on our site.

Their support team has been incredible! Johanna has been amazing to work with - super friendly, quick to respond, and always willing to jump in to help us optimize, and make recommendations so we can make the most of all the features.

Highly recommend Videowise if you want to level up your website with engaging, high-performing videos!

The Kinetic Arm
United States
About 2 years using the app
October 24, 2025

We’ve had an excellent experience with Videowise so far. The setup was quick and intuitive, the platform has made it incredibly easy to integrate video content throughout our store, and the service from Anastasia has been top notch. From product demos to UGC and testimonials, everything looks clean and interactive. The shoppable video tools are a huge plus and have noticeably elevated the browsing experience for our customers. 5/5

ALPAKA
United States
7 months using the app
October 30, 2025

Our account manager Andrej is fantastic—he's always available to assist us, offering new suggestions and optimisations. We've also noticed a clear improvement in our conversion rates since working with him.

Built for Athletes™
United Kingdom
5 months using the app
November 28, 2025

I truly appreciate how Videowise allows me to input videos onto my website without affecting the loading speed, which demonstrates its efficient performance and enhances my site’s user experience. The customer service is commendable, as the support team is always available to assist with any queries, offering a smooth and supportive user journey. Collaborating with Videowise's tech team is a pleasure; they are extremely helpful, especially during the setup process, ensuring everything works efficiently and effectively. The initial setup of Videowise was super easy, which added to the overall satisfaction and seamless experience with the product. I am highly satisfied with Videowise and would rate it a perfect 10 out of 10 in terms of recommending it to others.

Stelle
United States
2 months using the app
October 3, 2025

We’re very happy with Videowise. The videos look great on our store and we can already see a positive impact on sales. The support team is always fast to help, and Tijana has been amazing. Definitely planning to keep using it

Kind Patches
United Kingdom
6 months using the app
September 24, 2025

So easy to use! Videowise is user-friendly and couldn't be more simple to understand. Adding UGC video has been extremely helpful for our customers and it takes no time at all to upload and tag it. If I ever do have a question, Carlos is there whenever I need him. Couldn't ask for a better program or customer service rep!

Charming & Main
United States
7 months using the app