Reviews (241)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting video engagement and conversion rates on Shopify stores. It features seamless integration of social media videos, customizable templates, and direct product-tagging in videos. The app also offers advanced analytics to refine content strategies. Reviewers particularly praise the proactive and strategic support from dedicated account managers and a responsive support team.

September 11, 2024

Videowise has been a great partner/app to work with! Katarina our CSM has been amazing- very responsive and able to help with set up, questions or issues. The videowise team has also been very open to suggested improvements to their backend to make the app more user friendly. Since using Videowise we have seen a 10% increase in revenue and plan to expand to our other websites.

Cover FX
United States
6 months using the app
September 16, 2024

Great customer experience-- the team is really there to handle questions and provide support, and the platform is consistent, easy-to-use and scalable. Luiz Rodrigues has been an excellent CSM and a great extension of our team!

Faherty Brand
United States
5 months using the app
October 11, 2024

Great app, easy to use, and the team is extremely accountable and helpful. Definitely recommend.

Caramels.com
United States
22 days using the app
September 20, 2024

This app is amazing! So easy to use, looks slick on the website and the team couldn't be more responsive and helpful

Totter + Tumble
United Kingdom
4 months using the app
August 14, 2024

We've been properly using Videowise for a few months now and it's been a great addition to our website. We have strong video content on socials which we've now been able to bring over to our website and integrate easily. The platform is extremely easy to use and any time we've had any issues/questions Anastasia has been amazing with responding quickly and helping us out whilst also providing valuable recommendations to optimise our widgets.

Hairburst
United Kingdom
11 months using the app
August 17, 2024

I've had a fantastic experience working with Videowise. Katarina and the team are incredibly proactive, always ready to help, and consistently find the right solutions. Their support across all our stores has been outstanding. Highly recommended.

Prime EVA
Poland
About 1 year using the app
August 26, 2024

We've been using Videowise since June and it has changed the way we interact with our customers! We are able to communicate our product offering much easier, while also allowing our platform to be educational. The support team has been great- very quick to respond and solve all small problems that we encounter along the way!

Pure Market
Serbia
5 months using the app
August 12, 2024

We always have great experiences with Luiz, he always helps us when we are stuck on something and does a great job whilst doing it.

Celebration Box NZ
New Zealand
Over 1 year using the app
August 9, 2024

VIDEOWISE has been GREAT for CROSSNET. We've used it for 2+ years now and wouldn't switch.

High speed loads, shopping through vids and more.

Customer service A+ as well.

CROSSNET
United States
Almost 2 years using the app
July 25, 2024

A great option for adding videos to your website. The team at Videowise have been able to implement video options that work with our website and overall branding. Working with Zayra has been extremely smooth as she is always responsive and helpful.

Maya Magal London
United Kingdom
5 months using the app