Reviews (223)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and increasing conversion rates, attributing a significant boost in weekly revenue to its features. It allows for the integration of shoppable videos on sites, complete with customizable templates, product tagging, and "Add to Cart" buttons. Merchants appreciate its user-friendly interface and its minimal impact on website load speeds. The app also provides robust analytics tools to track video performance. Customer support is frequently praised for being responsive and offering personalized technical and strategic advice, enhancing the shopping experience and storytelling capabilities of online stores.

July 25, 2024

Had an issue and their team was very helpful! Luiz prioritized my problem and helped me get it resolved quickly. App is working smoothly now and excited to see results

Friday Pickleball
United States
About 22 hours using the app
July 30, 2024

Videowise has significantly enhanced our key metrics, including engagement, session duration, and sales. The platform is straightforward to use and brings a lively and dynamic element to our site. The support team, particularly Louiz, has been incredibly responsive, helpful, and a pleasure to work with. We highly recommend this app for anyone looking to boost their website's performance.

GRESSO
United States
About 23 hours using the app
July 1, 2024

Getting Videowise set up has been super easy - mainly because Tijana has been an amazing help! She is friendly and so responsive. Overall Videowise is a great product with great customer service!

Calla Shoes US
United Kingdom
12 days using the app
June 19, 2024

This app is really great for visually educating consumers and their team is amazing. My account manager Anastasia has been extremely responsive and helpful.

Bakesale-Site
United States
About 1 year using the app
August 28, 2024

We're having a great experience with Videowise! The support team is fantastic, and Luiz assisted us promptly and efficiently.

Always Fit Suplementos
Brazil
1 day using the app
May 17, 2024

We’ve been using Videowise Shoppable Video on our Shopify store for over a year now, and it has truly transformed the way we present products to our customers.

Ease of Integration and Variety of Video Templates:
Videowise offers a variety of video templates that fit perfectly with any type of product we showcase. The customization options are extensive, allowing us to tailor each video to match our brand's aesthetics.

The support team at Videowise is incredible. Whenever we’ve had questions or needed assistance, they’ve been quick to respond and extremely helpful.

Since integrating Videowise, we’ve seen a noticeable improvement in both our conversion rate and the time customers spend on our site. The interactive shoppable videos keep visitors engaged longer and make the purchasing process much more convenient.

Overall, Videowise Shoppable Video is a game-changer for any Shopify store looking to enhance its product presentations and boost engagement. We highly recommend giving it a try!

Sculpted By Aimee | UK
United Kingdom
About 1 year using the app
June 26, 2024

Great service from VideoWise. Our rep, Katarina, is always on top of it!

FluentPet
United States
7 months using the app
June 17, 2024

A wonderful app - we have seen a brilliant uplift in conversions since installing videowise.

The team are very knowledgeable about their system and have been incredibly supportive throughout the set up process.

Katarina has been a wondeful account manager and we are happy to call VW one of our partners.

We wouldn't hesisate to recommend them.

Hollywood Browzer
United Kingdom
About 2 months using the app
Edited May 23, 2024

Amazing customer service, very responsive.
Pretty easy to setup, love the analytics behind the video engagement, tracking pixel super easy to implement. Being able to add ATC button to the videos is very cool. Looking forward to seeing the data.

Quick shout out to Katarina! She's been amazing. Love that she was able to help increase the font size of product details on the video widget for our 55+ audience. By far the best CS team of any shopify app i've ever used!

Durable
United States
3 months using the app
May 29, 2024

Fantastic customer support!
If I have any questions or problems, the Videowise team & Katarina respond straight away. The help and support is AMAZING! The videos look great on our website. Thank you!

Green People
United Kingdom
8 months using the app