Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy integration of video content, quick setup, and shoppable video feature that boosts sales. They value its customizable widgets, analytics, bulk upload feature, and user-generated content hosting. The customer support team is often praised for their responsiveness and proactive approach. This app is seen as a valuable tool for increasing conversion rates and customer engagement.

November 3, 2023

Videowise allows you to add shoppable video content across your website to help drive conversions. The app is easy to use and the team is super helpful and available to answer any queries, Katarina has been particularly hands on, helping us design a suitable strategy to help meet our business needs!

Liforme
United Kingdom
28 days using the app
October 17, 2023

Videowise has been the PERFECT tool for hosting videos on our site. The widgets look great on the page, the UI is simple to use and there is no doubt it has enhanced our customer's shopping experience. Special thanks to Katarina and her team for the implementation and ongoing support. So far, no tasks have been too challenging or too trivial for them to solve.
Our challenge was to bring shoppable UGC videos onto our product pages, that were easy to engage with and looked elegant on the page but without slowing down the site speed. For me, Videowise is the only solution for that.
Lots more functionality for us to explore and some great new updates too. Could not be happier!

delilah
United Kingdom
2 months using the app
November 6, 2023

Having videos on website, but keep fast website loading speed! Briliant, smooth integration. Great team, who's ensuring that we're well taken care of. Already see the improvements in our Conversion Rate. Shout out to Katarina and Stela for the help & guidance in the past few weeks!

MomentsMade.co
United Kingdom
15 days using the app
October 16, 2023

We've just integrated videowise into our online stores which was a really simple process. The ability to host our UGC and video content on our site has made a huge difference to the customer experience to help drive conversion.
The videowise team have been super helpful and responsive to any questions or set up training we needed.

Spotlight Oral Care EU
Ireland
27 days using the app
September 19, 2023

What a great service in getting set up. i love how we get to use stoppable video content so that our customers can see real people using the products. it gives us more trust factor with new customers coming onto our site.

Lumi Glo Skin
United Kingdom
6 months using the app
August 23, 2023

The Videowise App has been a game changer for the customer experience on our website. Making the switch from YouTube to Videowise videos enables the customer to interact with the video and shop directly using product links. It's also great to be able to apply brand colors to the individual modules to create a cohesive look and feel with the rest of the web page.

Highly recommend this app to highlight various pieces of content while making the shopping experience even more convenient for users!

Nutr Machine
United States
About 1 year using the app
October 2, 2023

We've recently started using the app and the results have been nothing less than impressive. One month in and our ROI is already an 18x. Customers who engage with the app on our site are converting at 10% which is amazing! Strongly recommend you give this app a go. The team is really helpful and quite responsive. Anastasia was very reliable and ensured we got setup in the shortest time possible.

The Turmeric Co.
United Kingdom
3 months using the app
October 11, 2023

Been using the Videowise now for just over a month and already seeing a much faster page load speed on website. Katarina at customer support was great in helping me build out different video templates and putting live on website and was quick to reply if any issues came up.

Gymproluxe
United Kingdom
28 days using the app
September 14, 2023

So, we have been using VideoWise for about a month now and its about time I write a review because its long overdue!

For anyone reading this, we are a fashion webshop and we decided to use videowise for product videos (with a product specific video on every product page) because everyone knows that playing product videos in shopify normally sucks.
We are in the process of shooting more brand videos and review / unboxing style videos to accompany the current video setup.

so lets begin...

So far the experience has been amazing. their customer support is really great, they respond to chat in minutes and they always offer a solution to any questions asked.
Which is a big win, because an app can be as good as it can get but if the support is shit, it will be an issue. But VideoWise has this covered.

Now, the app / service itself. Its epic! there are a couple of different companies out there that offer similar services, but Videowise definately offers the most well designed players + customer / end user experience. And if you want to get a good converting setup then this is extremely important.
Even though we have a video popup / slide in on every product page it is absolutely not annoying to customers, and this partly because of the design of the video player and the customizations you can add to the player.

now, because we have a unique video on every product page, it means that that there is a lot of work involved in the setup. this was something we where scared of in the beginning. but a few weeks in and we found that the time spend uploading, syncing products and setting up widgets is extremely doable.
for example, uploading 50 new products, adding shopable products to these videos, and conecting them to product page widgets only takes us about an hour.
the process is streamlined and well thought off.

Now, the big question. Will this app make you money?
Yes, it will. the day we launched the first 50 products on our site with video we had our best day so far. not only that, our conversionrate has definately increased already by quite a lot. (conversionrate cross site went up 25 - 40% already and only part of our product pages have video now, we are busy expanding to more product pages and branding videos and review/ unboxing videos will be added later this year) Im quite sure that we will see our conversionrates at least double because of videowise later this year when we are done setting everything up)

When you start out with this app / service i think the best thing you could do is create a small content plan and make sure you create good quality video content that is useful for customers.
Our product videos for example are simple, just a model walking to the camera, showing the fashion / clothing and walking out of the screen. whole thing is just 12 seconds long, no audio, one take. but the video quality is good, the background is interesting and the product is clearly visible. as long as you create content that will be benificial for the customers purchase journey you will see great results with Videowise!

As for negative points, i dont really have any. i had a few minor issues but support has taken care of them extremely fast. the upload limit has been a bit of a pain in the ass for us (we shoot in very high quality which makes longer videos very big) but they have been extremely flexibel with things and made sure we where able to upload all the needed videos. bigger upload limits will be added soon as well. (but if you are on the fence because your video files are to big, just contact their support, im sure they will find a solution that fits your needs, as it was with us)

So, thats my review. Would i recommend Videowise? definately! They offer an fantastic product which is an absolute conversion beast and their customer service is really great!

Plebs en Snobs
Netherlands
21 days using the app
September 13, 2023

Videowise has been an incredibly valuable asset to our website - in the few months we've had it installed we've noticed a jump in online interaction with customers and an increase in conversion rates and ultimately, online sales. With very little work needed done on our end, Eugen has created various widgets to hold our videos in the style and format requested with little hassle and an incredibly quick turnaround.

An incredibly helpful, supportive and responsive team that take pride in our website looking slick and professional in all aspects that Videowise can help with.

We cannot wait to see what more Videowise can do for us in the future!

BPerfect Cosmetics
United Kingdom
4 months using the app