Reviews (223)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and increasing conversion rates, attributing a significant boost in weekly revenue to its features. It allows for the integration of shoppable videos on sites, complete with customizable templates, product tagging, and "Add to Cart" buttons. Merchants appreciate its user-friendly interface and its minimal impact on website load speeds. The app also provides robust analytics tools to track video performance. Customer support is frequently praised for being responsive and offering personalized technical and strategic advice, enhancing the shopping experience and storytelling capabilities of online stores.

October 3, 2022

More stores need to install this app! Really... it's three generations ahead of the next competitor I'm aware of.

Pillow Cube
United States
Over 1 year using the app
Videowise Video Commerce replied October 4, 2022

Haha! Thank you so much, your feedback made our day! <3

- Liana

August 10, 2023

This app has been so useful for us in growing sales and learning exactly what approaches our customers respond well to. The videos do not slow our site down whatsoever, and are extremely easy to add to product pages to instantly boost customer engagement. The shoppable video feature has no doubt increased conversion, being able to see a use case video of the product directly from each page is such an effective tool. Very intuitive interface makes it easy for anyone to learn.
Kotryna has been awesome in coaching us through setup, giving advice as to what other tools we could use (SO many useful videowise tools to explore), and is always responsive and excited to see positive progress. Could not be more happy with Videowise!

GoSun
United States
Over 1 year using the app
August 1, 2021

Very user friendly app with exceptional support. Have already seen trackable results and sales coming through. Highly recommend this app.

Bondi Air Co
Australia
Over 1 year using the app
Videowise Video Commerce replied August 1, 2021

Thank you so much, we're happy about the results as well. Can't wait to do a case study 🚀🚀

August 10, 2023

We love using this app. It is super easy to upload videos, customize widgets and tag products. They made the process so seamless and easy. The videos play fast, not slowing down the website - incredible technology overall. The customer support is also wonderful. They are very responsive, and go above and beyond to provide a personalized support. Big thanks to our support manager, Katarina!

Gotstyle
Canada
Over 1 year using the app
July 22, 2021

Great app! Claudia is BEAST at customer support helping us integrate it into our product pages. So nice and SO CLEAN!

CAMSKNS
United States
Over 1 year using the app
Videowise Video Commerce replied July 22, 2021

We appreciate the kind words, thank you so much!! 🙏

Edited September 24, 2024

VideoWise has been outstanding for us, and they are great partners who are very easy to work with and very responsive - especially our rep Leo. The performance of our pages has improved tremendously with their technology, and the ability to manage all our videos with greater flexibility has been a huge time-saver. We look forward to a long working relationship with them.

Pour Moi Skincare
United States
Over 1 year using the app
June 1, 2023

Best Support Ever! As a business owner, I don’t have time to spend learning new apps and figuring out how to optimize them. VideoWise has an amazing support team that helps optimize the app on my website. I love it. I’m

Busy Baby
United States
About 1 year using the app
Videowise Video Commerce replied June 6, 2023

Thank you sooo much! :) We're always happy to help <3

- Liana

August 23, 2023

The Videowise App has been a game changer for the customer experience on our website. Making the switch from YouTube to Videowise videos enables the customer to interact with the video and shop directly using product links. It's also great to be able to apply brand colors to the individual modules to create a cohesive look and feel with the rest of the web page.

Highly recommend this app to highlight various pieces of content while making the shopping experience even more convenient for users!

Nutr Machine
United States
About 1 year using the app
February 16, 2023

Hands down, the customer support ever. Sarah helped me with everything: explaining the platform and onboarding, and provided excellent advice. Excited about starting to explore Videowise!

Tassie
Netherlands
About 1 year using the app
April 3, 2023

Amazing platform, which makes it easy to use videos from all of your social channels or uploads anywhere on the site.
The team is super helpful with setting everything up so it's very smooth and painless to get up and running.
I 100% recommend the app.

SACHEU Beauty
United States
About 1 year using the app
Videowise Video Commerce replied April 4, 2023

Thank you, appreciate your feedback! We're always here to help. :)

Much love,

- Liana