Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 13, 2017

Stellar App and Customer Service! It's has the best looking UI, loads fast and has super useful features! We just installed it and I must say Sergiu provided us the absolute best Customer Service possible. He guided us, installed and custom configured the App to match exactly out needs. He even went further on making suggestions of how to best make use of its features in order to boost our sales. We have been studying all the trending apps on Shopify and this is a must have for any store, regarding the market. Thank You Guys and keep on the good work!
Mihai

Viggo London
United Kingdom
About 1 year using the app
August 8, 2019

This is a wonderful product recommendation app and the customer service is fantastic! I have recommendations through our entire site, including home page, collections, product x2, shopping cart... and they all work flawlessly with our custom theme.

Customer service always responds quickly (often within an hour). They have been able to help us with custom coding and adjustments as needed.

We have a few products that are not able to be purchased online so having an app that can recommend products based off of view this view that and product attributes, not just purchase history was really important for us. Visely is able to create customized recommendations on our site for a truly personalized customer experience.

I highly recommend using Visely for your product recommendation app!

New England Cheesemaking Supply Company
United States
About 1 year using the app
nemo.ai inc replied August 28, 2019

Thank you so much for a detailed review! It is a pleasure working with New England Cheesemaking Supply Company team to deliver the best of Visely!

May 8, 2018

We have been using Visely Product Recommendations for over a month for trending and recommendations- the results are great! Their support team is very quick to respond and was very helpful in fixing a minor issue we had. Definitely, recommend for recommendations!

Icerestorm
United States
About 1 year using the app
August 31, 2017

Great app! My sales got a nice sweet booster :) I recommend it!

Guardo
Romania
7 months using the app
April 28, 2020

Visely does what it says on the tin, but more importunely the white glove customisation and overall customer service from Alex is absolutely outstanding!

The Swift Fly Fishing Company
New Zealand
6 months using the app
December 21, 2018

Visely app is the best app for product recommendations in Shopify, and has proven to boost my sales by a good percentage. I highly recommend going with the premium plan, as you can really customize to your hearts desire and the white glove service is UNMATCHED by any app I have every interacted with. Sergiu and his team are almost always immediately responsive, have never left any issue I have brought to their table unresolved, and always go above and beyond the call of duty to make sure my needs are met. I cannot recommend this app enough.

The Scotch Malt Whisky Society
United States
6 months using the app
October 12, 2017

This app is just stunning. I am impressed how it adjusted to the design of the themed used and the insights are great and cant be found in other similar apps. I had a couple of suggestions; the grew answered right back, and within minutes they fixed it on my website. Absolutely great!

One Way People
United States
6 months using the app
October 20, 2020

The Visely team is phenomenal! They definitely know what they are doing, and have put in the extra time and effort to make sure we are happy. Yes, the price is a lot but it is worth every penny.

Package Free
United States
6 months using the app
nemo.ai inc replied March 3, 2021

Thanks a lot for choosing Visely and sharing your feedback :) We are always happy to contribute to the growth of our Merchants. Going the extra mile is in our DNA!

March 2, 2021

This app and the developers are wonderful. Let me start by saying, this app is optimized and quick. So often apps bog down stores and are unusable. I have injected this app code into several places in my store as well as my forum. So far it's been great having the devs custom code things in. Now I'm a store with a full time dev team normally. However having these guys who specialize in their app has really sped up modifications. I'll be on the most expensive plan and so far, if they continue this response time and attention to detail, it's well worth it. This is still phase 1 of implementation with some more advanced ones coming up. The AI in the app seems to be quite well written. This far surpasses making your own product recommendations, and other apps I've tried, and I've tried nearly all of them. They either come short in loading times, or the way their AI/recommendation system works. I hope this helps other store owners who are looking for professional level service form an app as I always am.

Aquarium Co-Op
United States
4 months using the app
nemo.ai inc replied March 3, 2021

Thank you for your feedback, much appreciated :) Our commitment as well as the response time is here to last and ensure you take the most out of Visely recommendations. Happy to have you aboard!

March 25, 2019

Visely is exactly what we were looking for. We looked at a number of other solutions such as Limespot and Nosto. Visely came out on top. Excellent recommendations and fairly priced.

My First Blush
United States
3 months using the app
nemo.ai inc replied June 4, 2019

Thank you for choosing us, among other, excellent, product recommendation services!