Reviews (62)

Overall rating
4
Counts per rating level
  • 69% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 16% of ratings are 1 stars
November 13, 2019

Mega Menu Pro is the best app you could count on. It is very clean and easy to use. It adds a beautiful menu in the storefront. I like everything about this app, so far so good. Good customer support. I strongly recommend!!!

Ebeautybee
India
13 days using the app
Vital Apps replied November 13, 2019

Thanks for your review. If you need any further help while using our app, just please contact us anytime and we will support you

Edited August 1, 2021

doesn't work can also be just me, but I also don't get any responses to my emails so not a good app for me

Baboeletje
Belgium
4 months using the app
Vital Apps replied August 4, 2021

Thanks for taking the time to leave us your review. I'm also sorry for the bad experience you got while using our app.

I have just checked again with our support team. Maybe when you sent the messages to us, it's our offline time (Weekend), so we didn't reply to you immediately.

However, when we start working, we already supported and sent you our instruction on how to display the menu, but have no response from you (Maybe it's your offline time as well)

Anyway, we're always ready to support you if you need help, just please send us your message or email, then we will answer as soon as possible

August 31, 2021

We really like this app. It is very easy to use and the layout is great. As some reviews mentioned here, the app has some bugs. For example, the mobile menu was not working properly. However, the support was great. They resolved our issues in just 2 days and now everything works well. The best part is the app is free and does everything needed!

ROYBI Robot
United States
7 days using the app
Vital Apps replied September 14, 2021

Thank you so much for your great review. We appreciate your review and feel very happy when seeing it, it also helps us to promote this app to other customers :)

We wish you have a successful business and contact us if you need any help

Have a great day

August 10, 2021

Great app, awesome features with some of the best menu templates. Had some small issues and the support team helped me getting them sorted.
*** AND IT IS FREE ***

Medical Practice Consulting Store
South Africa
7 days using the app
Vital Apps replied August 10, 2021

Thanks for your great review. Have a great day!

July 8, 2021

Super App online help, online customer care support they reply in few minutes :) I will fully recommend this App Now I am happy with how my menu look :) Keep it up!

IL- HSIEB KOLLOX
Malta
5 days using the app
Vital Apps replied July 14, 2021

Awesome :) Thanks for your review. We are focusing on improving this app. So our technical support team is always ready to assist you guys. And all your questions will be answered in few minutes (in our working hours)

January 14, 2022

Funktioniert wunderbar, toller Service, der nach anfänglichen Schwierigkeiten das Menü für uns zum Laufen brachte. Sehr freundlich. Lohnt sich.

FREESE Holz
Germany
4 days using the app
Vital Apps replied January 14, 2022

Thanks for your great review. If you need any further help, feel free to contact us anytime. We're always ready to support you
----
Vielen Dank für Ihre tolle Bewertung. Wenn Sie weitere Hilfe benötigen, können Sie sich jederzeit an uns wenden. Wir sind immer bereit, Sie zu unterstützen

June 21, 2021

Good app and Great customer support.
I would recommend anyone who are just starting and want to add beautiful mega menus to site. Thank you so much for solving issues quickly.

Bells Dogworld
Australia
3 days using the app
Vital Apps replied June 22, 2021

You're welcome. it's our responsibility. Thank you so much for using our app. We wish you have a successful business

January 25, 2022

The menu is not reflected directly, but I am very happy because I was looking for this to put contact in another menu and with this app I can do it. It works for me with css code. But it is very easy and you can put it wherever you want. Thank you!!

Mimi y Coco Shop
Spain
2 months using the app
Vital Apps replied January 26, 2022

Thank you for taking your time to write us a review. It helps us a lot to improve our app and support service. If you need any further help, feel free to contact us anytime.

Have a great day!

January 14, 2022

Many different ways to customize the menu available to suit your needs, and excellent customer support to help with any requests!

momaxsmart
Hong Kong SAR
3 days using the app
Vital Apps replied January 14, 2022

That's an awesome feedback, thank you so much :)
Have a great day!

April 13, 2022

The overall design looks good and the price is what made me install this App. IMHO, this App is way more complicated than it seems and needs to be.
Why just 2 Stars and the uninstall:
2 Stars for the UI, -3 for the UX, the implentation difficulties (where we lost too much time on), as well as the set up and features.
I contacted their support because I was unable to properly translate the menu. Their answer was quite short and not helpful at all. According to them I had to contact the developer of the transaltion App (which I did, but even with their help, the problems persisted) I installed the App twice, but finally decided to uninstall it and stop wasting our time on something that clearly isn't meant for our shop (or multi-language shops).
I'm using another Mega Menu now that is way easier to use and has integrated translation. It is not free like this one, but it works and support is really really fast and helpful.

Mr Animo
Luxembourg
3 months using the app
Vital Apps replied April 14, 2022

Thanks for taking your time to write us a detailed review. We appreciate your review and surely will improve our app, as well as our support service.
We hope you have a successful business and hope to work with our on our other apps