Reviews (155)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for automating WhatsApp notifications for order confirmations, updates, and abandoned cart recovery, enhancing customer communication and reducing inquiries. It supports multiple storefronts, easing manual efforts and improving operational efficiency. The setup is user-friendly, and the support team is noted for their responsiveness and helpfulness, available 24/7 across various online platforms. Highly recommended for boosting customer satisfaction.

January 18, 2026

Best Shopify app that automatically sends WhatsApp order notifications confirmations, and tracking updates easy to use and 24 hrs customer support

EveryMart
India
5 months using the app
H3 Technologies replied January 29, 2026

Thank you for your feedback. We’re glad the app made order notifications easy and that our support team was available when needed.

February 9, 2026

Highly impressed with Whatomation! It saves time, works smoothly, and the support team is quick, professional, and very helpful.

Human Balance
India
3 months using the app
December 31, 2025

first of all their customer support is excellent, they reply quickly. their charges are reasonable and message limits are enough for new or growing businesses. app response is little bit slow and the pages freeze but the action does save or submit. there should be some option whereby we can sent confirmation messages manually like whenever we want to send, currently it is sent automatically after some fixed time. overall we are satisfied with the app.

NKB
Pakistan
About 2 months using the app
H3 Technologies replied January 29, 2026

Thank you for your feedback. We’re glad you’re satisfied with the app overall.

January 15, 2026

The app is extremely buggy, with frequent unexpected device disconnections. While support was helpful at the beginning, they later became unresponsive. Despite logs showing successful delivery, customer messages were not actually sent, which is a serious reliability issue.

Aistra
India
About 1 month using the app
November 4, 2025

We have been using this app for over a year now and I have to say, it works seamlessly.

In addition, in case we had any configuration issues or setup question, the Whatomation Team were available 24/7 via Call, Anydesk or Zoom to walk us through the setup and sort out any issues.

So great app and great customer support! 10/10!

Forest of Chintz
India
About 1 year using the app
H3 Technologies replied November 5, 2025

Thank you for your kind words! We’re glad to hear Whatomation has been working smoothly for you and that our team could assist whenever needed. Your support means a lot!

January 5, 2026

I am unsing this app for one week now, it has been really helpful to manage the workload, i am very happy with whatomation team, partcularly supoort team and Mr Kamran, always very quick to respond and resolve any issues or imprevement.
mush appreciated

Zorva Store
Pakistan
7 days using the app
H3 Technologies replied January 29, 2026

Thank you for your feedback. We’re glad the app helped manage your workload and that our support team was quick and helpful.

November 24, 2025

"Whatomation הייתה תוספת נהדרת לחנות שלי. האפליקציה קלה לשימוש, עובדת בצורה חלקה ועוזרת באמת להפוך משימות לאוטומטיות ביעילות. מומלץ מאוד לכל מי שמחפש לפשט את פעילות Shopify שלו."

Boots For Israel (A Project of Just One Chesed)
Israel
11 days using the app
Edited December 2, 2025

Esta aplicación ha sido una de las mejores integraciones que he hecho en mi tienda Shopify. La confirmación automática de pedidos funciona perfectamente y ayuda muchísimo a mantener una comunicación rápida y profesional con los clientes. Desde que la instalé, mis clientes reciben su mensaje de confirmación al instante y eso ha aumentado la confianza y reducido las dudas después de comprar.

La interfaz es fácil de usar, la configuración toma solo unos minutos y el soporte técnico responde rápido. Totalmente recomendada si quieres mejorar la experiencia del cliente y organizar mejor tus pedidos.

TABARATORD
Dominican Republic
12 days using the app
November 8, 2025

We’ve been using this app for both our storefront and backend operations, and it has been a great addition to our workflow. The automated messaging feature saves us significant time and effort, helping streamline our overall operations efficiently.

PHONE CASES
India
25 days using the app
H3 Technologies replied November 8, 2025

Thank you for your feedback! We’re glad to hear the app is streamlining your workflow and saving you time with automated messaging.

November 17, 2025

Whatomation is a great app—simple, fast, and very helpful for automating my store tasks. The features work smoothly, and the support team is excellent, always providing quick and professional assistance. Highly recommended!

Zubaidas kingdom
Pakistan
11 days using the app
H3 Technologies replied November 19, 2025

Thank you! We're glad the app helped you save time and that you had a great experience with our support.