Whatomation‑Order Notification

Whatomation – Order Notification is a very useful app for managing order notifications and keeping customers updated. The app is helpful for our business operations, and the support team is friendly, responsive, and helpful whenever we need assistance.

We really appreciate their quick responses and willingness to resolve issues. Overall, a great app with excellent customer support. Highly recommended for Shopify store owners!

Thank you, Whatomation team, for your continued support!

The app is generally useful, and the support team is excellent—very cooperative and responsive, even outside regular working hours.

One concern is that the app does not use the official WhatsApp Cloud API. I believe this should be clearly mentioned in the pricing comparison or app description so businesses can make an informed decision.

For small businesses with low message volumes, it can be a cheap solution. However, there is risk of the Business WhatsApp can be blocked by meta any day because of not official WhatsApp cloud API and second issue device got disconnected after some , you need to reconnect it and manually resend messages for all orders that received during the disconnection.

Another risk , if you use automatic fulfillment in your courier app, which usually you do one time per day it fulfill many orders at once which triggers order fulfillment messages like 50 at one time which trigger your device disconnection , messages get failed and expose risk of your business WhatsApp number blockage as sending bulk messages from unofficial API always have blocking risk .

To Minimize the risk you have to disable auto fulfillment in your courier app fulfill manually so at one time 2-3 messages shall be sent.

Overall, I think the app works fine for small order volumes and few messages 2-3 at one time.

The support team is definitely one of its strongest points.

Whatomation – Order Notification has been a magnificent addition to our Shopify store. It significantly reduced the headache of manually contacting customers at different stages of their orders and made our communication much more organized and professional.

It saves us time, keeps customers better informed, and has become an essential part of our daily operations. The app is practical, reliable, easy to use, and the support has been excellent.

You can clearly see why it earned the Built for Shopify badge.

Highly recommended for any Shopify merchant looking to automate order notifications and reduce manual follow-up.

Very satisfied with this app. It helps us notify customers effectively, and the customer support experience has been excellent.

satisfied with customer support and app features
Recommended

A great automation app with excellent support. Easy setup, smooth performance, and a responsive team that is always ready to help.

Whatomation has made our processes more efficient. It's simple to use, dependable, and supported by an excellent customer service team.

Excellent service. Very responsive team.

Support Chat is very quick and provide easy and comfortable guidance.

App estupenda!! increïble servicio tecnico!! ayuda rapida para configurar la app!!