Reviews (155)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for automating WhatsApp notifications for order confirmations, updates, and abandoned cart recovery, enhancing customer communication and reducing inquiries. It supports multiple storefronts, easing manual efforts and improving operational efficiency. The setup is user-friendly, and the support team is noted for their responsiveness and helpfulness, available 24/7 across various online platforms. Highly recommended for boosting customer satisfaction.
Refine
-
By rating
Best Shopify app that automatically sends WhatsApp order notifications confirmations, and tracking updates easy to use and 24 hrs customer support
Thank you for your feedback. We’re glad the app made order notifications easy and that our support team was available when needed.
Highly impressed with Whatomation! It saves time, works smoothly, and the support team is quick, professional, and very helpful.
first of all their customer support is excellent, they reply quickly. their charges are reasonable and message limits are enough for new or growing businesses. app response is little bit slow and the pages freeze but the action does save or submit. there should be some option whereby we can sent confirmation messages manually like whenever we want to send, currently it is sent automatically after some fixed time. overall we are satisfied with the app.
Thank you for your feedback. We’re glad you’re satisfied with the app overall.
The app is extremely buggy, with frequent unexpected device disconnections. While support was helpful at the beginning, they later became unresponsive. Despite logs showing successful delivery, customer messages were not actually sent, which is a serious reliability issue.
We have been using this app for over a year now and I have to say, it works seamlessly.
In addition, in case we had any configuration issues or setup question, the Whatomation Team were available 24/7 via Call, Anydesk or Zoom to walk us through the setup and sort out any issues.
So great app and great customer support! 10/10!
Thank you for your kind words! We’re glad to hear Whatomation has been working smoothly for you and that our team could assist whenever needed. Your support means a lot!
I am unsing this app for one week now, it has been really helpful to manage the workload, i am very happy with whatomation team, partcularly supoort team and Mr Kamran, always very quick to respond and resolve any issues or imprevement.
mush appreciated
Thank you for your feedback. We’re glad the app helped manage your workload and that our support team was quick and helpful.
"Whatomation הייתה תוספת נהדרת לחנות שלי. האפליקציה קלה לשימוש, עובדת בצורה חלקה ועוזרת באמת להפוך משימות לאוטומטיות ביעילות. מומלץ מאוד לכל מי שמחפש לפשט את פעילות Shopify שלו."
Esta aplicación ha sido una de las mejores integraciones que he hecho en mi tienda Shopify. La confirmación automática de pedidos funciona perfectamente y ayuda muchísimo a mantener una comunicación rápida y profesional con los clientes. Desde que la instalé, mis clientes reciben su mensaje de confirmación al instante y eso ha aumentado la confianza y reducido las dudas después de comprar.
La interfaz es fácil de usar, la configuración toma solo unos minutos y el soporte técnico responde rápido. Totalmente recomendada si quieres mejorar la experiencia del cliente y organizar mejor tus pedidos.
We’ve been using this app for both our storefront and backend operations, and it has been a great addition to our workflow. The automated messaging feature saves us significant time and effort, helping streamline our overall operations efficiently.
Thank you for your feedback! We’re glad to hear the app is streamlining your workflow and saving you time with automated messaging.
Whatomation is a great app—simple, fast, and very helpful for automating my store tasks. The features work smoothly, and the support team is excellent, always providing quick and professional assistance. Highly recommended!
Thank you! We're glad the app helped you save time and that you had a great experience with our support.