Reviews (173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication through automated WhatsApp notifications for order confirmations and updates. It supports high-volume campaigns and multiple storefronts, with features like real-time order alerts and abandoned cart recovery. The app is praised for its reliability, ease of setup, and responsive support team offering 24/7 assistance. It effectively automates WhatsApp messaging, boosting operational efficiency and customer satisfaction.
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Best Shopify app that automatically sends WhatsApp order notifications confirmations, and tracking updates easy to use and 24 hrs customer support
Thank you for your feedback. We’re glad the app made order notifications easy and that our support team was available when needed.
Highly impressed with Whatomation! It saves time, works smoothly, and the support team is quick, professional, and very helpful.
Whatomation has made our order processing and notifications completely automated. It’s reliable, simple, and works perfectly with our Shopify store.
The app is extremely buggy, with frequent unexpected device disconnections. While support was helpful at the beginning, they later became unresponsive. Despite logs showing successful delivery, customer messages were not actually sent, which is a serious reliability issue.
first of all their customer support is excellent, they reply quickly. their charges are reasonable and message limits are enough for new or growing businesses. app response is little bit slow and the pages freeze but the action does save or submit. there should be some option whereby we can sent confirmation messages manually like whenever we want to send, currently it is sent automatically after some fixed time. overall we are satisfied with the app.
Thank you for your feedback. We’re glad you’re satisfied with the app overall.
I am unsing this app for one week now, it has been really helpful to manage the workload, i am very happy with whatomation team, partcularly supoort team and Mr Kamran, always very quick to respond and resolve any issues or imprevement.
mush appreciated
Thank you for your feedback. We’re glad the app helped manage your workload and that our support team was quick and helpful.
We have been using this app for over a year now and I have to say, it works seamlessly.
In addition, in case we had any configuration issues or setup question, the Whatomation Team were available 24/7 via Call, Anydesk or Zoom to walk us through the setup and sort out any issues.
So great app and great customer support! 10/10!
Thank you for your kind words! We’re glad to hear Whatomation has been working smoothly for you and that our team could assist whenever needed. Your support means a lot!
Whatomation is a fantastic Shopify app It automates order updates and keeps customers informed in real time. Super easy to use and the support team is very responsive. Highly recommended for boosting customer engagement and sales!
A useful Shopify app that automates WhatsApp messages for orders. Saves time, improves customer communication, and has a good customer support team
Whatomation helped us streamline our operations and improve customer communication. Simple setup and very effective automation tools.