Reviews (134)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication via instant WhatsApp notifications about order statuses, which improves customer experience and reduces support queries, cancellations, and returns. It supports automatic notifications and operates seamlessly across multiple stores. The app is noted for its fast, reliable performance and easy setup. The support team is praised for being responsive and proactive, often providing personalized assistance.
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We have been using this app for over a year now and I have to say, it works seamlessly.
In addition, in case we had any configuration issues or setup question, the Whatomation Team were available 24/7 via Call, Anydesk or Zoom to walk us through the setup and sort out any issues.
So great app and great customer support! 10/10!
Thank you for your kind words! We’re glad to hear Whatomation has been working smoothly for you and that our team could assist whenever needed. Your support means a lot!
first of all their customer support is excellent, they reply quickly. their charges are reasonable and message limits are enough for new or growing businesses. app response is little bit slow and the pages freeze but the action does save or submit. there should be some option whereby we can sent confirmation messages manually like whenever we want to send, currently it is sent automatically after some fixed time. overall we are satisfied with the app.
App super pratica: automatizza gli aggiornamenti WhatsApp per ogni ordine, l'installazione è stata rapida e tutto funziona senza problemi, ottimo team di supporto, in particolare il signor Kevin
Grazie per la tua recensione.
Siamo lieti che l’app funzioni correttamente e che il nostro team di supporto ti abbia assistito al meglio.
We’ve been using this app for both our storefront and backend operations, and it has been a great addition to our workflow. The automated messaging feature saves us significant time and effort, helping streamline our overall operations efficiently.
Thank you for your feedback! We’re glad to hear the app is streamlining your workflow and saving you time with automated messaging.
I am unsing this app for one week now, it has been really helpful to manage the workload, i am very happy with whatomation team, partcularly supoort team and Mr Kamran, always very quick to respond and resolve any issues or imprevement.
mush appreciated
Amazing app and lightning-fast support!
Whatomation works perfectly for automating WhatsApp on Shopify. The team jumped on a Google Meet call instantly and helped me set everything up within minutes. Super helpful and professional — highly recommend!
Esta aplicación ha sido una de las mejores integraciones que he hecho en mi tienda Shopify. La confirmación automática de pedidos funciona perfectamente y ayuda muchísimo a mantener una comunicación rápida y profesional con los clientes. Desde que la instalé, mis clientes reciben su mensaje de confirmación al instante y eso ha aumentado la confianza y reducido las dudas después de comprar.
La interfaz es fácil de usar, la configuración toma solo unos minutos y el soporte técnico responde rápido. Totalmente recomendada si quieres mejorar la experiencia del cliente y organizar mejor tus pedidos.
"Whatomation הייתה תוספת נהדרת לחנות שלי. האפליקציה קלה לשימוש, עובדת בצורה חלקה ועוזרת באמת להפוך משימות לאוטומטיות ביעילות. מומלץ מאוד לכל מי שמחפש לפשט את פעילות Shopify שלו."
Great app, easy to use and integrate and also it has reduced our order cancellations, returns by a lot. Customer support is amazing from Mr.Kamran
Thank you for your feedback! We're glad the app is helping reduce cancellations and returns. Your support means a lot to us!
Whatomation is a great app—simple, fast, and very helpful for automating my store tasks. The features work smoothly, and the support team is excellent, always providing quick and professional assistance. Highly recommended!
Thank you! We're glad the app helped you save time and that you had a great experience with our support.