WhatsApp Button by EAZE

WhatsApp Button by EAZE

Reviews (164)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy installation and seamless Shopify integration, enhancing customer service through real-time interactions. They praise its simplicity, effectiveness, and customization options that align with their branding. The app boosts customer engagement and satisfaction, is user-friendly, and offers a free version suitable for small businesses aiming to increase conversions. The support team is also noted for being responsive and helpful.

March 3, 2025

I enjoy most things about this app - except i cannot get in touch with support although I have tried three times over two weeks. Maybe this might get their attention?

"Hello i have been trying to contact support three times now - and no one responds? There is a bug in your new update - it sends an automatic English welcome to my Dutch customers - even though I have tried turning it off - and also writing a Dutch version. It has only happened since your recent update. Please can you get back to me. thank you, Kelly"

Haloplus Nederland
Netherlands
5 months using the app
Gravity Technologies AG replied March 5, 2025

Thank you for your review and feedback! We appreciate you using our app.

We understand your frustration regarding support and the welcome message, and we apologize for any confusion.

We’ve responded to your inquiry twice before; please check your spam folder in case our messages ended up there.

To clarify, our app does not have a support system or automated responses. It allows you to create a WhatsApp button with an optional pre-filled message that you control.

If you're not seeing the latest changes to your pre-filled message, you may need to clear your cache or test in an incognito window to ensure you're getting the most up-to-date version, as the data may be cached locally.

We hope this clears up any confusion!

March 13, 2025

Wir sind sehr zufrieden mit der App und dem Support

Gravurschmiede
Germany
Over 1 year using the app
July 22, 2024

It is very simple to use and super effective! It gets the job done every time and it couldn't be easier to implement/use. We love it!

BST Medical Supply
United States
About 1 year using the app
September 9, 2024

We've been using the whatsapp button for a while and it goes perfect as we receive well the messages from our customers

Artilugis
Spain
10 months using the app
July 8, 2024

Easy to use, clean layout and good pricing. Would recommend if you want to have a whatsapp button on your website.

Round music
Netherlands
3 months using the app
July 19, 2024

The application works without errors. It made my communication with customers very easy. Thank you.

Zef Design
Türkiye
3 months using the app
September 9, 2024

excellent app ! do the job, easy to install and free.
Thank you !!!

MyLittleVendome
France
5 months using the app
July 12, 2024

This is a best tool and easy to communicate .

Intense Oud ( Wholesale )
United States
6 months using the app
July 25, 2024

Excellent!

ZonaCamisetas
Sweden
2 months using the app
July 3, 2024

Cumple perfectamente con la función, la integración sencilla y efectiva. Muy recomendable.

El 78 Centro Impresor
Mexico
5 months using the app