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Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration, user-friendly interface, and easy setup. It enhances communication by providing a proactive way for customers to reach out via WhatsApp. The app offers customization options, allowing merchants to align the chat button with their branding. It's praised for boosting customer engagement and support, with a standout feature being the prominent chat button. The simple configuration and installation process, along with real-time support capabilities, make it ideal for e-commerce startups. It's also noted for making brands feel more secure and trustworthy to buyers.

Edited April 15, 2023

I cant disabled this app. There was a lot of bug. There is no customer service. Please disable app! Please

nowshopfun
Turkey
19 days using the app
Gravity Technologies AG replied April 15, 2023

We apologize for the inconvenience you have experienced while using our application. It has come to our attention that we have not received a support request from you regarding this matter. May we kindly ask if you are still encountering the issue?

Please do not hesitate to reach out to our support team at info@gty.ag or through the Shopify app support system for assistance with any concerns or problems you may have. We are committed to providing you with the best possible experience.

October 6, 2023

NO SIRVE

My Store
Ecuador
4 days using the app
Gravity Technologies AG replied October 7, 2023

Hello My Store,

We apologize for the inconvenience you have experienced while using our application. It has come to our attention that we have not received a support request from you regarding this matter. May we kindly ask if you are still encountering the issue?

Please do not hesitate to reach out to our support team at info@gty.ag or through the Shopify app support system for assistance with any concerns or problems you may have. We are committed to providing you with the best possible experience.