Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration, easy setup, and flawless functionality. They value the customization options that align with their store's branding. The responsive customer support team is praised for promptly resolving issues. Merchants credit the app for boosting conversions and sales through proactive communication features and real-time support. The app's affordability and respect for data privacy are also appreciated. Even the free version offers a range of options, while the paid plan provides advanced functions. Merchants recommend this app for enhancing customer engagement, support, and satisfaction, ultimately driving sales.

October 6, 2023

NO SIRVE

My Store
Ecuador
3 months using the app
Gravity Technologies AG replied October 7, 2023

Hello My Store,

We apologize for the inconvenience you have experienced while using our application. It has come to our attention that we have not received a support request from you regarding this matter. May we kindly ask if you are still encountering the issue?

Please do not hesitate to reach out to our support team at info@gty.ag or through the Shopify app support system for assistance with any concerns or problems you may have. We are committed to providing you with the best possible experience.

Edited April 15, 2023

I cant disabled this app. There was a lot of bug. There is no customer service. Please disable app! Please

nowshopfun
Türkiye
19 days using the app
Gravity Technologies AG replied April 15, 2023

We apologize for the inconvenience you have experienced while using our application. It has come to our attention that we have not received a support request from you regarding this matter. May we kindly ask if you are still encountering the issue?

Please do not hesitate to reach out to our support team at info@gty.ag or through the Shopify app support system for assistance with any concerns or problems you may have. We are committed to providing you with the best possible experience.