WhatsApp Button by EAZE

WhatsApp Button by EAZE

Reviews (164)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
    154
  • 4% of ratings are 4 stars
    6
  • 1% of ratings are 3 stars
    2
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
    2
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy installation and seamless Shopify integration, enhancing customer service through real-time interactions. They praise its simplicity, effectiveness, and customization options that align with their branding. The app boosts customer engagement and satisfaction, is user-friendly, and offers a free version suitable for small businesses aiming to increase conversions. The support team is also noted for being responsive and helpful.

March 22, 2023

Works well generally but we can never reply to customers on a Monday, we are always given an error message. This would also work better as a button on the contact page rather than a pop-up at the bottom of the screen as we have too many options.

Chubby Mealworms UK
United Kingdom
19 days using the app
Gravity Technologies AG replied March 22, 2023

Thank you for taking the time to share your thoughts on our application. We appreciate your feedback.

Kindly note that our application is designed to provide a WhatsApp chat button, and does not include a general chat feature. In order to better understand and address the concerns you have raised about Monday messages and errors, we would appreciate it if you could provide more specific details.

Please feel free to reach out to us at info@gty.ag or through the Shopify app support system, so that we may look into the matter and provide appropriate assistance. We are committed to ensuring a positive user experience and look forward to resolving any issues you may be facing.

February 2, 2024

So far, easy to use. However, I can't find translation into different alnguages w/ any standar app. That's a pity.

CitrusRicus
Spain
10 minutes using the app