WhatsApp Button by EAZE

WhatsApp Button by EAZE

Reviews (164)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy installation and seamless Shopify integration, enhancing customer service through real-time interactions. They praise its simplicity, effectiveness, and customization options that align with their branding. The app boosts customer engagement and satisfaction, is user-friendly, and offers a free version suitable for small businesses aiming to increase conversions. The support team is also noted for being responsive and helpful.

Edited April 15, 2023

I cant disabled this app. There was a lot of bug. There is no customer service. Please disable app! Please

nowshopfun
Türkiye
19 days using the app
Gravity Technologies AG replied April 15, 2023

We apologize for the inconvenience you have experienced while using our application. It has come to our attention that we have not received a support request from you regarding this matter. May we kindly ask if you are still encountering the issue?

Please do not hesitate to reach out to our support team at info@gty.ag or through the Shopify app support system for assistance with any concerns or problems you may have. We are committed to providing you with the best possible experience.

March 22, 2023

Works well generally but we can never reply to customers on a Monday, we are always given an error message. This would also work better as a button on the contact page rather than a pop-up at the bottom of the screen as we have too many options.

Chubby Mealworms UK
United Kingdom
19 days using the app
Gravity Technologies AG replied March 22, 2023

Thank you for taking the time to share your thoughts on our application. We appreciate your feedback.

Kindly note that our application is designed to provide a WhatsApp chat button, and does not include a general chat feature. In order to better understand and address the concerns you have raised about Monday messages and errors, we would appreciate it if you could provide more specific details.

Please feel free to reach out to us at info@gty.ag or through the Shopify app support system, so that we may look into the matter and provide appropriate assistance. We are committed to ensuring a positive user experience and look forward to resolving any issues you may be facing.

January 10, 2024

Hi, it's an amazing application, it has helped me to get new customers.

Marino
Colombia
4 days using the app
June 27, 2023

App is easy to install and works as expected. Would be nice to be able to change the size of the icon being displayed.

berriefitness
South Africa
3 days using the app
May 8, 2024

I used the free version..its perfect. Thank for having a free version in place.

Krishnsakhi
India
15 days using the app
June 2, 2024

Good!!!

Faccio Cose
Italy
9 days using the app
February 2, 2024

So far, easy to use. However, I can't find translation into different alnguages w/ any standar app. That's a pity.

CitrusRicus
Spain
10 minutes using the app
January 7, 2024

Motorizzr
India
7 months using the app
October 17, 2023

Verde Legion
Chile
4 months using the app
May 24, 2024

Modezza
Netherlands
3 months using the app