WhatsApp Button by EAZE

WhatsApp Button by EAZE

Reviews (151)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy installation and seamless Shopify integration, enhancing customer service through real-time interactions. They praise its simplicity, effectiveness, and customization options that align with their branding. The app boosts customer engagement and satisfaction, is user-friendly, and offers a free version suitable for small businesses aiming to increase conversions. The support team is also noted for being responsive and helpful.

March 3, 2025

I enjoy most things about this app - except i cannot get in touch with support although I have tried three times over two weeks. Maybe this might get their attention?

"Hello i have been trying to contact support three times now - and no one responds? There is a bug in your new update - it sends an automatic English welcome to my Dutch customers - even though I have tried turning it off - and also writing a Dutch version. It has only happened since your recent update. Please can you get back to me. thank you, Kelly"

Haloplus Nederland
Netherlands
5 months using the app
GTY AG replied March 5, 2025

Thank you for your review and feedback! We appreciate you using our app.

We understand your frustration regarding support and the welcome message, and we apologize for any confusion.

We’ve responded to your inquiry twice before; please check your spam folder in case our messages ended up there.

To clarify, our app does not have a support system or automated responses. It allows you to create a WhatsApp button with an optional pre-filled message that you control.

If you're not seeing the latest changes to your pre-filled message, you may need to clear your cache or test in an incognito window to ensure you're getting the most up-to-date version, as the data may be cached locally.

We hope this clears up any confusion!

March 13, 2025

Wir sind sehr zufrieden mit der App und dem Support

Gravurschmiede
Germany
Over 1 year using the app
September 9, 2024

We've been using the whatsapp button for a while and it goes perfect as we receive well the messages from our customers

Artilugis
Spain
10 months using the app
September 9, 2024

excellent app ! do the job, easy to install and free.
Thank you !!!

MyLittleVendome
France
5 months using the app
July 25, 2024

Excellent!

ZonaCamisetas
Sweden
2 months using the app
September 20, 2024

Excellent

Glamlux.store
United Arab Emirates
16 days using the app
July 22, 2024

It is very simple to use and super effective! It gets the job done every time and it couldn't be easier to implement/use. We love it!

BST Medical Supply
United States
About 1 year using the app
March 8, 2024

Perfect support for shopify store. Because WhatsApp is the easiest way to communicate with customers and EAZE providing the best services adding the direct link button integration on you shopify web store.

Darodeewar
Pakistan
About 1 year using the app
January 13, 2024

Most useful WhatsApp app for shopify. Easy to use and clean interfaces

Sagrada Madre Chile
Chile
9 months using the app
October 26, 2023

I wanted to take a moment to express my heartfelt gratitude for the seamless integration of WhatsApp into our Shopify website. It's truly been a game-changer for our business, and I couldn't be more pleased with the results.

WhatsApp's integration has enhanced our customer experience in so many ways. It has allowed us to provide real-time support and assistance to our customers, helping them make informed decisions and complete their purchases with confidence. The convenience of starting a chat, sharing product information, and even processing orders directly through WhatsApp has significantly boosted our conversion rates.

Colbee USA
United States
7 months using the app