WhatsApp Button by EAZE
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (151)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its easy installation and seamless Shopify integration, enhancing customer service through real-time interactions. They praise its simplicity, effectiveness, and customization options that align with their branding. The app boosts customer engagement and satisfaction, is user-friendly, and offers a free version suitable for small businesses aiming to increase conversions. The support team is also noted for being responsive and helpful.
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I enjoy most things about this app - except i cannot get in touch with support although I have tried three times over two weeks. Maybe this might get their attention?
"Hello i have been trying to contact support three times now - and no one responds? There is a bug in your new update - it sends an automatic English welcome to my Dutch customers - even though I have tried turning it off - and also writing a Dutch version. It has only happened since your recent update. Please can you get back to me. thank you, Kelly"
Thank you for your review and feedback! We appreciate you using our app.
We understand your frustration regarding support and the welcome message, and we apologize for any confusion.
We’ve responded to your inquiry twice before; please check your spam folder in case our messages ended up there.
To clarify, our app does not have a support system or automated responses. It allows you to create a WhatsApp button with an optional pre-filled message that you control.
If you're not seeing the latest changes to your pre-filled message, you may need to clear your cache or test in an incognito window to ensure you're getting the most up-to-date version, as the data may be cached locally.
We hope this clears up any confusion!
Wir sind sehr zufrieden mit der App und dem Support
We've been using the whatsapp button for a while and it goes perfect as we receive well the messages from our customers
excellent app ! do the job, easy to install and free.
Thank you !!!
Excellent!
Excellent
It is very simple to use and super effective! It gets the job done every time and it couldn't be easier to implement/use. We love it!
Perfect support for shopify store. Because WhatsApp is the easiest way to communicate with customers and EAZE providing the best services adding the direct link button integration on you shopify web store.
Most useful WhatsApp app for shopify. Easy to use and clean interfaces
I wanted to take a moment to express my heartfelt gratitude for the seamless integration of WhatsApp into our Shopify website. It's truly been a game-changer for our business, and I couldn't be more pleased with the results.
WhatsApp's integration has enhanced our customer experience in so many ways. It has allowed us to provide real-time support and assistance to our customers, helping them make informed decisions and complete their purchases with confidence. The convenience of starting a chat, sharing product information, and even processing orders directly through WhatsApp has significantly boosted our conversion rates.