The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Interakt seamlessly integrates with Shopify as well as our website to help us stay in touch with our customers through Whatsapp. The notifications. module makes it very easy for us to keep our customers updated at all points of the order lifecycle. We have also seen great success with the triggered as well as promotional whatsapp campaigns we have set up using Interakt.
Very easy way to stay in touch with your customers and engage them for repeat orders and abandonment.
Overall wish it had more automation options, and easier campaign management, but you can do what is needed through API.
We used this app to help us communicate with our customers in a timely manner. We really like how it makes the entire process of updating our customers and providing them support over Whatsapp - extremely easy and affordable.
Very helpful. Using it for a while now and it has made communicating with the customers really easy.
Thank you team Root7 India for your review! We are rooting for you as well and look forward to help you scale your business.
We have used Interakt for the last 4 months that the store has been live. Interakt offers easy integration and a communication interface that's easy to use. My teammates have used the app for other stores built on Woocommerce as well. The team is quick with support and thorough in providing help. The app lacks features around taking orders online on whatsapp, and managing chat labels efficiently (you can't analyse the number of conversations by labels, for example). This is the reason why my rating is a 4-star instead of 5. Looking forward to more meaningful updates in the future.
Thank you team JhajI Store for your review and suggestions!
You would be glad to know that we plan to release the functionalities addressing your above queries very soon! Hold on tight and we look forward to help you build your business!
I liked this app and this app is really helpful in communicating with the customers on WhatsApp, enhances the customer experience.
Thank you team Beautiful for your beautiful review! :) We look forward to help you scale your business!
Interakt/Haptik have been seamless enablers of our customer engagement programs since day 1. We at Stemwater Farms have been able to effectively market our products and retain and engage with our customer base in a real-time manner due to Interakt's superior and ever evolving technology.
Thank you Abin and Team Stemwater farms for your kind words! We look forward to help you scale and contribute to your vision of promoting residue and pesticide-free produce!
The White Willow
It's a great user-friendly app, works really well. Integration was done quite smoothly with the help of Interakt team.
Thank you Team White Willow! Look forward to bring in more functionalities for building a superior experience for your users on WhatsApp.
The Creative Dukaan
This app is super fantastic. Our orders increased due to decreased abandoned rate. We would recommend this to all shopify users- to improve their customer experience.
Thank you creative dukaan! We look forward to help you scale your business as we go along!
The Interakt team has been super helpful with onboarding and advising us on how to get the most out of their software and are pretty quick to respond whenever our team has any questions. The platform has also been super helpful for us to interakt with our customers in a seamless manner!
Thank you team AVStore for your review. We look forward to help you grow!