Reviews (162)

Overall rating
4
Counts per rating level
  • 75% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting engagement and sales through automated campaigns and catalog setups. It's praised for automating retargeting and confirmation processes, enhancing customer communication. The app integrates smoothly with Shopify and is user-friendly, making it accessible for all tech levels. Merchants also appreciate the reliable performance and quick support team, making it a comprehensive tool for WhatsApp marketing.

February 28, 2024

The Interakt WhatsApp Marketing app on Shopify is fantastic! It's super easy to use and has helped boost our engagement by connecting with customers through WhatsApp effortlessly. Highly recommended!

They must add phone support also for quick connect. Rest is good.

Mi Arcus
India
11 months using the app
January 27, 2024

Have been using the app for over a year now. Very happy with the flows, the support, and the simplicity of managing the app for a nontech person.
It's quite easy to manage customer queries and we have been getting a good ROAS.
Would recommend the app to anyone wanting to explore WhatsApp marketing.

ISAK
India
Over 1 year using the app
January 19, 2024

We have been using Interakt for few months now. The automation and catalog feature works well, still hoping for more automation features though. Overall serves the purpose!

ShuShu Babies
India
9 months using the app
March 28, 2024

The best tool to automate the retargeting and confirmation process. It is very easy to set up and work with a large team. Integration is easy and quick with the available apps. The only issue I am facing is fewer contact options with the team in case of any technical help and less availability to integrate with other tools available for marketing like payment gateways, checkout pages etc.

love craft gift
India
About 2 years using the app
December 28, 2023

The Interakt app works well. There are certain features that are missing but it does the job overall. Better than other service providers though!

FestalArt
India
7 months using the app
March 6, 2024

Great product, best pricing and amazing customer support.
Cannot be more happier.

Big ups to Rakshit, Pranali and Rahul from the team.
Wish you guys the best, always.

Label Aarna
India
Over 1 year using the app
January 18, 2024

We have just started using Interakt with Shopify integration. We are getting a good support and the apps does have all the required features. Thanks

ROYALEWAY
India
Over 1 year using the app
July 1, 2024

I wish I could give them 0 stars. Very bad support and is not easy to use platform. No options for retargeting abundant carts, or sending order notifications. It's a total waste of money and time experience.

Homecrown
India
About 1 hour using the app
December 20, 2023

I love how this marketing app automates so many tasks. They Have many pre approved templets which will help you in sending Campaigns

MilesKart
India
About 1 year using the app
February 28, 2024

We have been using Interakt for sometime now, the automated campaigns are working well and we are just trying to explore catalog feature now

Caim by arelang
India
About 1 year using the app