Interakt ‑ WhatsApp Marketing
- Pricing
-
From $15/month. Free trial available.
- Rating
- 3.7 (170)
- Developer
- interakt.shop
Featured images gallery
Interakt automates WhatsApp marketing, enabling businesses to convert chats into sales
Elevate your Marketing and Support functions on WhatsApp. Increase sales by sending automated WhatsApp reminders for abandoned carts and by sending bulk WhatsApp campaigns for product announcements & discounts. Reduce RTO of CoD orders by double confirming these orders on WhatsApp. Improve customer support by sending automated order updates. Also manage incoming customer chats better via a shared team inbox! Moreover, you can apply a WhatsApp Blue Tick to improve credibility!
- Automated WhatsApp reminders for abandoned carts, with a checkout link
- WhatsApp Blue Tick application
- Automated WhatsApp confirmations for order placement, shipment and cancellation
- WhatsApp Chat Widget for website visitors to easily reach out on WhatsApp
- Auto-replies configuration for answering customer FAQs on WhatsApp
Languages
English
Works with
- Facebook Ads
- ZOHO CRM
- Google Sheets
- WebEngage
Categories
Pricing
Starter Plan
$15 / month
or $144/year and save 20%
+ Additional WhatsApp Conversation charges. For more details, click below on 'See all pricing options'
- API approval & setup
- Automated Notifications
- Shared Team Inbox
- WhatsApp Widget
- Apply for Blue tick verification
14-day free trial
Growth Plan
$35 / month
or $260/year and save 38%
+ Additional WhatsApp Conversation charges. For more details, click below on 'See all pricing options'
- Everything in Starter, plus
- Notifications with delay
- Analytics & Reports
- Basic WhatsApp Chatbot
- Roles & Permissions
- Instagram Automation
14-day free trial
Advanced Plan
$45 / month
or $432/year and save 20%
+ Additional WhatsApp Conversation charges. For more details, click below on 'See all pricing options'
- Everything in Growth, plus
- Advanced WhatsApp Chatbot
- API Rate Limit - 600 msg/min
- Agent Stats
- Advanced Chat Auto-routing
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (170)
*Pay Attention to all the negative reviews - the experience is NOT good!*
The interface is not intuitive and has a steep learning curve compared to other alternatives. However, given their competitive pricing, we went ahead with them.
However, the customer service team lacks the basic soft skills required to communicate (and is very rude). As a customer, you feel trapped signing up for a whole year because there is no cancellation policy, so you cannot get your money back no matter how bad the experience is.
There is no escalation team you can contact. So save your time and money and find another alternative.
Pathetic support. Recent updated from interakt made my mobile phone interakt so buggy that I am not able to send whatsapp messages or images or catelogue. I raised a ticket but no resolution till date. whatsapp business is so important for small brands like me. Not satisfied with the support experience, just a bot appears most of the times redirecting us to some known issue docs.
7th March Feedback:
very poor customer support. Raising tickets but no response. Customer success manager is of little use. He replies once in a while with no tangible action. He tries to help only the 1st time to push you to upgrade. Then you are left on your own.
Adding my comment on 10th April:
Status quo. No change.
The support team is unqualified and untrained. They don't know how to set up what they have assured/sold.
Attention prospective buyers: don't fall for their promos on: "Click to what's app Meta Ads". There is an issue and they don't have a solution.
System is very weak which led to api disabled of whatsapp , Interakt support is worst
Hi We have used the Whatsapp Interakt Solution they could not achieve the Solution which we aksed so we have moved to some other whatsapp where we getting the reply kind of things. But Interakt not ready to refund which they charged unused month payment. We have not used the product even they charging the apps amount
Support
App support provided by interakt.shop.
Resources
Developer
8th floor, A-801, Cello Triumph,, IB Patel Road, Goregaon East, Mumbai, MH, 400063, IN
Launched
July 14, 2021
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