Reviews (285)

Overall rating
4.4
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and conversions via WhatsApp, especially for small businesses. It features a user-friendly interface, effective customer support, and seamless Shopify integration for catalog management and automated campaigns. Key benefits include order notifications and promotional tools directly through WhatsApp, with ongoing updates to improve functionality and user experience.

January 10, 2025

No customer service at all.
its been 10days and still it doesn't sync fully. You can not contact customer support because there is no such option. only option is automated chat which gives useless help article links.

Merlion Naturals
India
10 days using the app
August 12, 2024

Great app to keep your existing customers connected and better than email marketing.

Imam Carpet Co
United Kingdom
Over 1 year using the app
August 12, 2024

Great app, would like to see support for WhatsApp Variants such as sizes and colours soon.

Zalemart
South Africa
Almost 2 years using the app
August 12, 2024

Great for small businesses to start their journey into whatsapp API, value for money.

Cubuzzle
United Arab Emirates
Almost 2 years using the app
August 13, 2024

Easy to use. Support staff is very helpful in the integration process.

Esme by Zipit
Pakistan
7 months using the app
March 27, 2024

The automated campaigns work well. Team was quick enough to help with automation part.

THE MAMA KLUB®
India
About 1 year using the app
March 14, 2024

Love, the application for one-stop WhatsApp Marketing, All your WhatsApp marketing needs to get to your consumer are in one place with the simplified platform and extended support, so you will not find any trouble in levelling up your marketing game

The Decor Central
India
6 months using the app
February 28, 2024

We have been using Interakt for sometime now, the automated campaigns are working well and we are just trying to explore catalog feature now

Caim by arelang
India
Almost 2 years using the app
March 13, 2024

Interakt works well and especially automated campaigns and catalog. Looking forward to more features. Great!

Theopaljewels
India
8 months using the app
May 29, 2024

Its been 3 months that I have been asking Interakt team to stop Charging me $35 as I have stopped using their services, but there have not stopped charging me even after multiple reminders via raising tickets and sending emails . They dont even have a proper Customer Support Team to talk to and get our queries resolved .
In case the team gets to see this review and can resolve my issue over a call, please call me on 6362069800.

Maayakriya
India
About 1 year using the app