Reviews (284)

Overall rating
4.4
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer connections and increasing engagement, often preferring it over email marketing. It's noted for its cost-effectiveness and seamless integration with Shopify, particularly through features like automated campaigns and order notifications. Small businesses find the WhatsApp API functionality beneficial. The user-friendly interface and responsive support team are also highlighted, making setup and integration straightforward.

August 12, 2024

Great app to keep your existing customers connected and better than email marketing.

Imam Carpet Co
United Kingdom
11 months using the app
August 12, 2024

Great app, would like to see support for WhatsApp Variants such as sizes and colours soon.

Zalemart
South Africa
Almost 2 years using the app
August 12, 2024

Great for small businesses to start their journey into whatsapp API, value for money.

Cubuzzle
United Arab Emirates
Almost 2 years using the app
August 13, 2024

Easy to use. Support staff is very helpful in the integration process.

Esme by Zipit
Pakistan
3 months using the app
May 29, 2024

Its been 3 months that I have been asking Interakt team to stop Charging me $35 as I have stopped using their services, but there have not stopped charging me even after multiple reminders via raising tickets and sending emails . They dont even have a proper Customer Support Team to talk to and get our queries resolved .
In case the team gets to see this review and can resolve my issue over a call, please call me on 6362069800.

Maayakriya
India
About 1 year using the app
March 27, 2024

The automated campaigns work well. Team was quick enough to help with automation part.

THE MAMA KLUB®
India
About 1 year using the app
March 14, 2024

Love, the application for one-stop WhatsApp Marketing, All your WhatsApp marketing needs to get to your consumer are in one place with the simplified platform and extended support, so you will not find any trouble in levelling up your marketing game

The Decor Central
India
6 months using the app
January 19, 2024

We have been using Interakt for few months now. The automation and catalog feature works well, still hoping for more automation features though. Overall serves the purpose!

ShuShu Babies
India
9 months using the app
July 17, 2024

very difficult to configure and not supportive at all very slow costmer service

eshop9
India
3 days using the app
January 18, 2024

We have just started using Interakt with Shopify integration. We are getting a good support and the apps does have all the required features. Thanks

ROYALEWAY
India
Over 1 year using the app