Overall rating
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 5, 2023

I truly great app and support team. The immediate support from Sivan and her colleagues and the way they took responsibility for the installation made the difference for us between another tried and failed app and a frustrating experience and a great experience that leads to an app we will stick with.

The Crewel Work Company
United Kingdom
22 days using the app
March 1, 2023

I just switched over to Wonderment and they made the process incredibly simple.

My old tracking software began putting key features behind a paywall such as seeing average delivery time and percentage breakdowns.

I knew Wonderment was a better overall pick but I had reservations about switching just due to my personal time. Thankfully, Wonderment's team was able to get my Klaviyo flows set up and design my tracking page for me.

They also turned off old emails and flows and turned theirs on.

10/10 service, the app is very intuitive, and I'm sure my customer experience will improve.

United States
16 days using the app
February 22, 2023

We just signed on with Wonderment. To date, we have been impressed with their great customer service and onboarding help. The app itself integrates beautifully--very simple, actually. We like the extra store branding that makes our customer's tracking journey much more pleasant and engaging. So far so good!

United States
7 days using the app
February 22, 2023

Wonderment is all class. They are helping us transform our customer experience and we couldn't be more thrilled. We also want to give a massive shoutout to Sivan who made a massive effort to accommodate our onboarding experience on Australian time. 100% a legend.

7 days using the app
Edited July 6, 2022

I've tried all the post-purchase apps out there.. hands down, Wonderment does it better than everyone else. Their team is extremely responsive, and come from industry heavyweights such as Klaviyo, Hubspot, Drizly, & Wayfair. The Wonderment Post-Purchase App is mature, delivering metrics and user experience that actually matter. A+++

United States
4 days using the app
Wonderment replied July 22, 2022

We're blushing! Thank you so much, we can't wait to see what you build with the platform.