Reviews (538)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and improving operational efficiency in both B2B and B2C sectors. It offers versatile features like volume discounts, customizable sign-up forms, and a combined wholesale and quick order "Wholesale Catalog." Merchants value its ability to handle complex pricing structures and show customized pricing without discount codes. The app is noted for its reliability and speed, with customer support praised for being responsive and effective in resolving issues and making customizations.
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This app has huge issues with multiple currencies. We are running it on several stores, it works fine if you have a store with one currency (as we have found). With multiple currencies, the checkout will show customers hugely discounted prices (in some cases at a zero cost) unless they manually change to check out in the store default currency. We're still trying to make it work (via messaging to customers on switching currencies) as the concept is good, but troubleshooting it and correcting orders has been a hassle.
I'm surprised this app has over 200 , 5 star reviews!
The app has some serious bugs. We installed it on one of our sites and tried it for 10 days. We found several bugs. I spoke with their support staff on the phone/chat a few times and confirmed these bugs. Here are some of them:
- renaming a discount group deletes all your individual pricing data. I lost hours of work because of this.
- A check box in the settings page to apply the discounts to "compared to price" does not work. It continues to discount the sale price or whilesell buyers.
- Individual pricing function ignores percentage numbers entered for each product. It only saves the calculated dollar value. If you change the price of a product you have to go back and update all individual pricing data manually.
This apps needs a lot more work and testing before it is released. Some of these bugs easily could be identified.
App works but has limited functionalities for e.g. incl. or excl. VAT prices, VAT validation, compiling bundles. Nice to start with but too light for a wholesale store operating in more then 1 country. Support is not that great to work with. Jumping to conclusions before analysing the real problem.
Just signed up, seems okay but the main thing is trade signupm forms, seems you cannot send a notification of a new Trade/Wholesale signup to the shopify registered email address
so the workaround is to send the notification to a personal email and then forward it on, not very practical...? otherwise we have to check manually?