Reviews (536)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and improving operational efficiency in both B2B and B2C sectors. It offers versatile features like volume discounts, customizable sign-up forms, and a combined wholesale and quick order "Wholesale Catalog." Merchants value its ability to handle complex pricing structures and show customized pricing without discount codes. The app is noted for its reliability and speed, with customer support praised for being responsive and effective in resolving issues and making customizations.
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The support team fixed my issue after a week of back and forth. The owner called and explained the issue and solved it within the day. Satisfactory service but I wish the support team wouldn't have kept closing my case.
Other than that, the app does what it's supposed to and has been good to me. A little slow, but wholesalers can deal with it.
They have been very helpful with solving all of my problems so far - I wish the bulk individual discount upload wasn't hidden behind the highest paywall, but it was able to do everything I needed it to do.
Very fast support team! I had an error code on a client's website and they solved it within 2min. Thanks guys! Much appreciated :-)
Initially had struggles with setting up the app but received a 1/1 call with screen share tutorial to fix everything. Step by step guide through helped a lot, thank you. This app now fulfills all of our requirements and is a great addition for any wholesalers.
While we ultimately decided to use a different solution for wholesale pricing, for simplicity sake; the support team was very helpful in trying to assist us in resolving our issues.
App does a great job of helping our Wholesale customers see their pricing when they build carts and check out. Straightforward set up on our end and very responsive helpful team when we've had issues. The Vendor Login portal does not integrate well with our site (the display of product photos and descriptions was not good) so we have opted not to use that featue. The new vendor signup form worked well to capture new Wholesale customer details but we didn't like how it looked and ended up creating our own. So the app has proved essential for our online business, provides a good experience for shoppers but there is room for improvement within the app.
Glad you are liking our app!
We have updated the new vendor sign up form design :).
Let us know if you have any questions.
The design is simple and easy to understand. Above all, I am relieved by the kind support and the quickness to clear problems.
I have not tested the app for a very long time. But it looks good so far. Some changes to fit into our theme. But very good customer service who are very quick to respond and make the changes we need. B+
UPDATE: They worked with me to help fix my theme. I am grateful that they changed the code back so my customers could check out.
I am pretty sure when I uninstalled this program, it broke the theme for my store. Super fun times, my customers haven't been able to check out normally.
Glad to get you on the right track!
Let us know if you need anything in the future :)
- Wholesale Helper Support Team
Just kicked off our store this week. Having to use 3 apps to get our rather simple needs to work. Yet, it seems to work well. Had a couple issues with set-up that app folks agreed they are aware of and are fixing. Not big deals and easy work-arounds. Customer service has been darn good. So 4 stars for now. And hopefully 5 soon.