Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust functionality, user-friendly interface, and fair pricing. It's ideal for businesses with tiered pricing models or those building a B2B store, offering two styles - B2B and a dedicated wholesale section. The app integrates retail and wholesale into one Shopify store and is compatible with other apps. Merchants commend the support team for their quick and knowledgeable assistance. Features include separate customer management, volume discounts, and coupon issuance, with a customizable sign-up form. It's also noted for improving workflows, saving time, and providing a professional-looking wholesale store.

December 8, 2020

This app has huge issues with multiple currencies. We are running it on several stores, it works fine if you have a store with one currency (as we have found). With multiple currencies, the checkout will show customers hugely discounted prices (in some cases at a zero cost) unless they manually change to check out in the store default currency. We're still trying to make it work (via messaging to customers on switching currencies) as the concept is good, but troubleshooting it and correcting orders has been a hassle.

Velocio
United States
Over 3 years using the app
March 20, 2020

I'm surprised this app has over 200 , 5 star reviews!

The app has some serious bugs. We installed it on one of our sites and tried it for 10 days. We found several bugs. I spoke with their support staff on the phone/chat a few times and confirmed these bugs. Here are some of them:

- renaming a discount group deletes all your individual pricing data. I lost hours of work because of this.

- A check box in the settings page to apply the discounts to "compared to price" does not work. It continues to discount the sale price or whilesell buyers.

- Individual pricing function ignores percentage numbers entered for each product. It only saves the calculated dollar value. If you change the price of a product you have to go back and update all individual pricing data manually.

This apps needs a lot more work and testing before it is released. Some of these bugs easily could be identified.

TripleClampMoto
Canada
10 months using the app
February 24, 2022

App works but has limited functionalities for e.g. incl. or excl. VAT prices, VAT validation, compiling bundles. Nice to start with but too light for a wholesale store operating in more then 1 country. Support is not that great to work with. Jumping to conclusions before analysing the real problem.

stepstones-health.nl
Netherlands
6 months using the app
April 16, 2023

Just signed up, seems okay but the main thing is trade signupm forms, seems you cannot send a notification of a new Trade/Wholesale signup to the shopify registered email address
so the workaround is to send the notification to a personal email and then forward it on, not very practical...? otherwise we have to check manually?

westbasedirect.com
United Kingdom
19 days using the app