Reviews (540)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing both B2B and B2C operations, praising its ability to offer individual pricing and volume discounts that boost sales. The user-friendly interface and "Wholesale Catalog" feature simplify ordering processes. It performs reliably for businesses of all sizes, and the support team is noted for their responsiveness and personalized assistance, including video tutorials and direct calls.

January 17, 2025

I found these guys to be very responsive and timely. I've requested changes to their app several times. Each time they have been very responsive and made changes to accomodate my needs. Maybe one time they couldn't make a change because of the nature of Shopify. They were honest about the situation. I have been using this app for many years now.

Trickster Company
United States
Almost 4 years using the app
January 29, 2025

Overall a really good app to present a specific discount level on a selected SKU or range of SKUs to a designated customer segment. It's easy to self-serve set up and manage discount tiers. We also worked directly with the Customer Support and Dev team to customise the app to showcase the discount for selected products across our Shopify store's product collections, product landing pages and integrated product widgets throughout the rest of the site which creates a really clear and optimal UX for Customers - no guessing or waiting to checkout to view their discounted pricing. We also customised further to hide Auto/Renewal / Subscription option for a certain Customer Segment. The App team were a breeze to work with, very thorough, clear process and quick and clear communication. Thanks for the great work!

Paw Pantry
Australia
Almost 2 years using the app
February 19, 2025

Top notch service. They take their time to help out and explain.
I use this app on two of the websites I manage and will continue to use it in the future all due to the amazing service they provide.

That's Living Qatar
Qatar
6 months using the app
February 19, 2025

WPD has an amazing team that goes beyond the standard customer service to help navigate, customize, and get you where you need to be. Very thankful for their team and all the assistance they have provided so far! Happy customer :)

Pisgah Coffee Roasters®
United States
6 months using the app
January 27, 2025

We are a coffee business offering services to retail and wholesale customers from one combined store. This app offers great B2B functionality for discounting prices to targeted groups of customers. Their customer service is better than anything I've ever experienced. Extremely fast turnaround on any question I send their way. I highly recommend.

Amigo Coffee Roasters
United States
3 months using the app
February 20, 2025

I spent a lot of time researching and testing different apps, trying to find the right fit for our business. We’re a small company—not quite ready for Shopify Plus—but we still needed a straightforward way to handle B2B orders without unnecessary complexity. Our B2B customers are dealerships, so we needed flexible pricing, various payment options, and seamless integration with our third-party customization app.

While some other apps I looked at had more advanced backend features and analytics, none of them could integrate with our customization app—except this one. That was the game-changer. I quickly realized that "more complex" doesn’t always mean "better." This app is incredibly easy to set up and use, yet it still offers more functionality than some of the higher-priced alternatives. It checked all our boxes and turned out to be the perfect B2B solution for us.

I saw another review mentioning that you might need some of the developer’s other apps for full functionality, and while that might be true, it’s still way more affordable than many other options out there. Plus, the customer service and integration team are top-notch. They went above and beyond to ensure everything worked perfectly and responded quickly with real solutions.

At the end of the day, do your research and don’t get distracted by flashy features you don’t actually need. This app delivers everything you need—and then some—at a way better price.

Dirty Graphix
United States
14 days using the app
December 23, 2024

I've been using this app for a few years now. The app works as intended, and the support team are fast to responding to any queries and assisting when requested.

Lumen Resources
Australia
Over 4 years using the app
January 15, 2025

Too bad I cant give a higher score. We have had some small issues in the start, but Wholesale Helpers customerservice has been fabolous! I can recommend this app without hesitation.

They are very helpful, the app is very easy to use, and of course very powerful.

Regnbueshop
Norway
About 1 month using the app
January 17, 2025

Wonderful app, very helpful! The only one which combines all funtions we need. The support team help every time! Thank you

nailARTS Shop
Germany
3 months using the app
December 3, 2024

Excellent support. Within minutes I had a loom video providing the answers about settings I needed

KOUBOO Unique Home Decor
United States
10 months using the app