Reviews (537)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and improving operational efficiency in both B2B and B2C sectors. It offers versatile features like volume discounts, customizable sign-up forms, and a combined wholesale and quick order "Wholesale Catalog." Merchants value its ability to handle complex pricing structures and show customized pricing without discount codes. The app is noted for its reliability and speed, with customer support praised for being responsive and effective in resolving issues and making customizations.

August 14, 2020

Awesome app with excellent support.Super helpful customer service who are attentive and responsive. Always received a response within a day!

R1 Industries whips
United States
Over 2 years using the app
Wholesale Helper replied August 17, 2020

Thanks so much!

October 14, 2021

I am still currently in the trial period for this app, but so far customer service has been great! I had an issue with product variants being changed once a customer adds them to their cart. This wasn't an issue with the app itself, but an issue with the coding on my theme. The customer service team was able to find and fix the issue quickly and I'm excited to continue using this app when my trial period is over. So far, adding discount groups for different customers has been very simple compared to other apps I've tried in the past. Great app! Keep it up team!

JD Customs U.S.A
United States
Over 2 years using the app
January 19, 2022

After 3 years of trying to develop a wholesale section in my e shop in different platforms with no success, I feel i found the right solution for my business. I am still setting up the app, but the whole concept is just what I was looking for. Customer service and support is teaching lessons to everybody who believes in this "part" of the job. Thank you

awatara
Greece
Over 2 years using the app
Wholesale Helper replied January 20, 2022

Wow so amazing...we feel we were meant to find each other :)

Thank you so much for appreciating all the hard work we do, from product to design to support. Let us know if you need anything by reaching out at themes@wholesalehelper.io

- Wholesale Helper Team

July 25, 2018

It's taken a little bit for me to get the app doing all that I want it to and that it can do but overall I'm pleased with the capabilities and excited about the potential. The customer service and support is EXCELLENT! My questions have been answered completely and quickly.

Wholesalerex
United States
Over 2 years using the app
May 4, 2023

Excellent customer service!!! I’m so impressed with the quick response to all our questions . Highly recommended

KING'S CAGES
United States
Over 2 years using the app
August 18, 2021

Amazing customer service and the app works great! If I ever have any issues, the customer support team is very quick to get back to me.

Elderberry Queen
United States
Over 2 years using the app
Wholesale Helper replied August 25, 2021

:))))

- Wholesale Helper team

April 6, 2022

Great App, very flexible and with many configuration possibilities - supports our needs perfectly.
Last but not least great support and on-boarding team.

smv-acupharma
Denmark
About 2 years using the app
Wholesale Helper replied April 7, 2022

We love hearing it supports your needs perfectly and that you had a great onboarding :). Please let us know if you need anything in the future.

- Wholesale Helper Team

September 1, 2020

A fantastic app and an outstanding team behind it. The support team is simply amazing and they don't hesitate to get on a call with you to sort out any question or queries you may have regarding the app or requesting custom features. The team and the app will go a long way ... All the best to Wholesale Pricing Team.

FleeceFactory
Canada
About 2 years using the app
August 4, 2022

This app does exactly what it says it does as we start out on our journey through wholesale. Their customer service and turnaround on custom requests is outstanding!

OrangeOnions Wholesale
United States
About 2 years using the app
Wholesale Helper replied August 8, 2022

We're happy to accomplish what you are looking for!

Let us know if you need anything.

- Wholesale Helper Support Team

October 1, 2023

Good and responsive service - fixed a bug for us quickly!

XYAB
United States
About 2 years using the app