Reviews (541)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing both B2B and B2C operations, praising its ability to offer individual pricing and volume discounts that boost sales. The user-friendly interface and "Wholesale Catalog" feature simplify ordering processes. It performs reliably for businesses of all sizes, and the support team is noted for their responsiveness and personalized assistance, including video tutorials and direct calls.

August 14, 2024

We switched to this app from another B2B app because this had more features for only a little bit more per month. And the customer service was great. They got back to us quickly and understood our requests very well. I would highly recommend to anyone that sells both retail and B2B (wholesale) pricing.

KWON USA
United States
About 1 month using the app
April 2, 2024

Excellent customer service! I changed to a new theme in which the wholesale pricing was not displaying properly. I contacted support and Wholesale Helper integrated the wholesale app to our new theme within six hours. It now works beautifully!
This app is the perfect tool for integrating retail and wholesale into one Shopify store. We could not be more pleased with the outcome and their excellent customer service. Thank you!!!

Lady Conceal
United States
About 3 years using the app
Wholesale Helper replied June 26, 2024

Thank you so much for the kind words. We're happy that we were able to get you up fast!

Let us know if you need anything,

Wholesale Helper Support

October 3, 2024

Mateo was super helpful.

FLOWER CHILD COFFEE
United States
3 months using the app
March 13, 2024

First and foremost,
I would like to sincerely thank the team responsible for this app and the developers. We have been using this app for over 2 years now, and it has had a significant impact on our company's sales. After trying out numerous wholesale apps and testing them, this app had the most features, and it had many of the features we desired.
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[1. Dedicated wholesale section / B2B, B2C combined store]
What stood out to me most was the ability to choose between two styles in this app, which I found only this app offered on Shopify. Originally, we utilized the B2B style, where all products on the existing collection page would immediately receive discounts upon logging in. However, during a major website overhaul, as the discount rates differed for retail and wholesale customers, we opted to switch to a dedicated wholesale section that only wholesale customers could see. The flexibility to switch styles was truly appreciated, as most wholesale apps do not offer this dual functionality.
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[2. Features]
The app allows separate customer management, provides volume discounts, and issues coupons. The sign-up form is also customizable. It was incredibly convenient to have all related features available with just this one app, without the need for separate downloads.
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[3. Prompt feedback and customer service]
The best aspect is the ability to call and inquire directly. Even when contacted via email, we received prompt responses and feedback. Recently, when an issue related to this app arose on our website, the manager and developer formed a team, engaged in an online meeting with me, quickly grasped the situation, and resolved the problem in real-time. Furthermore, they continuously followed up to ensure our website was functioning smoothly. I sincerely appreciate the swift customer service.
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They made great efforts to accommodate our requests for various feature modifications and worked diligently to address them as quickly as possible. I am truly grateful.

ChoKoLids
United States
About 1 year using the app
August 5, 2024

Wholesale Helper has been fantastic — a simple to set up, easy to manage platform which offers high levels of customization.

Walden
United States
4 months using the app
May 21, 2024

Overall, the app has been good for us. We also use their Wholesale Order Form app in addition which is the best way to make things work for our needs.

We have faced a couple of hurdles, but their team is fast to act and the quality of work is solid. Between our entire website being functional for retail and wholesale and their bulk ordering app for larger wholesale customers, it is a great combination for businesses with a lot of SKUs that want an automated system that works consistently.

Our wholesale customers don't have issues and the nominal coding issues we have faced have been resolved quickly and satisfactorily.

AA Medallion Store
United States
9 months using the app
Wholesale Helper replied June 26, 2024

Awesome to hear that your utilizing Wholesale Pricing Discount and Wholesale Order Form to create an amazing ordering experience for customers!

Let us know if you need anything,

Wholesale Helper Support

June 29, 2024

Great support and extremely patient with our requests. Initially we were reluctant about upgrading the subscription for the extra features but with the support and functionality of the app, we're going to be upgrading for sure. Highly recommend it

Hommix UK
United Kingdom
Over 1 year using the app
Wholesale Helper replied July 26, 2024

Thank you for your kind words. We're trying to make the product better each day to add more value.

If you need anything, just let us know!

- Wholesale Helper Support

August 13, 2024

I’m extremely impressed with this app! It has been incredibly helpful and efficient every request I’ve made has been handled instantly. I’m confident I’ll be using it for years to come.

Glam Secret
United Arab Emirates
4 months using the app
May 8, 2024

This company makes some good apps and just as important they support their users with friendly and reliable support.

G2G Protein Bar
United States
Over 2 years using the app
Wholesale Helper replied July 5, 2024

Great products + support is our goal!

Please let us know if you need anything in the future :)

- Wholesale Helper Support Team

July 3, 2024

This app is fantastic and perfect for our needs! We're able to tailor our customer experience for EVERY client with their Unique Individual Pricing feature. What's also great, is that the team is so easy to work with. We had a problem with one of our customers unable to see their unique pricing, and within 12 hours, Ahmed and his team had fixed the problem.

Highly recommend.

Dental Plus USA
United States
4 months using the app