Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for offering wholesale pricing to specific clients. It's praised for its easy installation, user-friendly interface, and compatibility with various themes. Features like volume discount pricing, conditional discounts, and payment terms are appreciated. Merchants value the live chat feature and proactive customer service, with staff members frequently mentioned for their excellent service. The app is considered good value for money and has helped some merchants grow their wholesale business. It also allows for discreet wholesale pricing for wholesale customers.

February 2, 2022

Josh in support was a huge help! Extremely fast response time and very knowledged, kind and helpful! I am enjoying this app and all its capabilities so far!! Thank you Josh!!

Struthmann Enterprises
Canada
10 months using the app
Website on Demand Studio, LLC replied February 4, 2022

Hello to our friends from Struthmann Enterprises

Thank you for the glowing review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing. Josh is the star of our support team and we are delighted to know that he was able to assist you. We’ll make sure we pass your kind words along to Josh, who we know will be delighted to read your comment. We love having you as a customer and are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Wholesale & Custom Pricing Support Team

January 18, 2018

Super easy to use, but also for free, the first time I encountered so easy to use wholesale app

Teamdc Net
China
10 months using the app
September 30, 2022

I installed this app to test it out and see if it would fit my needs. It looked like it would work, except there were a few pieces that weren't working with my theme. I emailed customer support and they were on it within an hour. The response time via email was nearly as fast as a chat box (15 conversations within 30 minutes). My case needed to be escalated to second-level tech support, but less than 24 hours from my first contact, my issue has been resolved. They also noticed something else that wasn't working the way it was intended, so they fixed that too. Amazing! I was on the fence about keeping the upgrade for this app after my 14-day free trial, but with such great support, I'm keeping it.

Swoopsi
United States
10 months using the app
Website on Demand Studio, LLC replied October 7, 2022

Hello to our friends at Swoopsi

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Wholesale & Custom Pricing Support Team

May 4, 2022

I used this app and had a little hiccup, but the support is excellent and helped me find a solution quickly. Friendly and will definitely help get the job done.

JVA Technologies
Australia
9 months using the app
Website on Demand Studio, LLC replied May 5, 2022

Hello to our friends at JVA Technologies

Thanks for the awesome review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success.

Cheers,
Pushpesh & the Wholesale & Custom Pricing Support Team

February 4, 2021

Great support from the technical team on this app. They solved my issue with multiple apps competing for the end result that I wanted. Now I have the Trade Program automatic discount I was looking for. Would highly recommend.

Inspire Hardware
United States
9 months using the app
Website on Demand Studio, LLC replied February 9, 2021

Hello friends at Inspire Hardware

Thank you for leaving this great review! We are happy you are pleased with the results! :-)

- Melissa & The Wholesale Pricing Now Support Team

April 3, 2020

We had an issue with the app in our cart and I put a request in to support and Vlad was very responsive and got it fixed in no time. And it looks great. I couldn't be happier with the support and with the way the app works for our store.

MasterGraphics
United States
9 months using the app
October 3, 2022

Really good app! customer support fast and to the point! work well with all themes that i have istall!

Cocovik
Colombia
9 months using the app
Website on Demand Studio, LLC replied October 7, 2022

Hello to our friends at Cocovik

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review! We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Wholesale & Custom Pricing Support Team

September 21, 2022

Best services, Amandeep was perfect we got it done in a few min , we fixed the wholesale section and we create sample accounts

Quality Blank
United States
8 months using the app
Website on Demand Studio, LLC replied September 21, 2022

Hello to our friends at Quality Blank

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and we are glad that Amandeep could assist you! We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & the Wholesale & Custom Pricing Support Team

December 20, 2017

I just installed this app, sent a query to the Devs and got feedback almost instantly! The app works perfectly and is very easy to use. I can't believe this is for free! What a find! Thank you to the guys who developed this!

Dandashop
South Africa
8 months using the app
December 20, 2017

Awesome! all you need for adding wholesale to an ecommerce

Nurelco
Spain
8 months using the app