Reviews (281)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying wholesale pricing management on Shopify, enhancing B2B operations. It's easy to install and integrates well with various themes, offering features like individual and group discounts, net terms, and multi-level discounting. The support team is highly praised for their responsiveness and effective issue resolution, making it a popular choice for businesses aiming to streamline their wholesale pricing strategies.

Edited February 22, 2021

**Review update: Problem finally solved after almost a month. They provide free credit for that month in order to cover back our loss. After the rectification, yeah it's working great. Recommended to use. Just hope the same incident would not happen again. **Old review: Terrible support. I contacted them about the wholesale price not showing since 24th December 2020. It's already 5th January 2021 ...

Bag2u Dot Com Sdn Bhd
Malaysia
Almost 4 years using the app
Website on Demand Studio, LLC replied January 20, 2021

Thank you very much for leaving us this feedback.

We deeply apologize for any inconvenience caused. A member of our tech support team has reached out to rectify the issue, ...

July 1, 2021

The support team is fantastic for this app that we have been using for many years now. The support team are very responsive and aim to try and resolve all issues as quickly as possible.

Sienna Likes To Party - Shop
New Zealand
Almost 4 years using the app
Website on Demand Studio, LLC replied July 8, 2021

Hello friends at Sienna Likes To Party - Shop

We are happy our support team has been so helpful! Thank you for leaving this awesome review! :-)

- Melissa & The Wholesale ...

September 25, 2023

Great help from the team.

Bladetech Hockey
Canada
Almost 3 years using the app
August 25, 2022

Still getting it set up but appears to have all the features I need and the support are very helpful - shoutout to Nicoz! The only thing I would like to see for it to be 5 star is discounted prices displaying across the whole store. At the moment pricing only displays at the product page and through checkout, and not when listing featured collections on the home page for example - but this might ...

Stag Motorcycles Trade
United Kingdom
Over 1 year using the app
Website on Demand Studio, LLC replied August 25, 2022

Hello to our friends from Stag Motorcycles Trade

Thanks for the awesome review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing. We will let Nicoz ...

March 7, 2022

We are a non-profit and W&CP had to do some development work for us to be able to use the app—which went well. They also fixed a bug in our discount structure quickly. Overall we are quite satisfied with the set up process and order processing. While we have not had enough orders to give a full assessment, the app looks like it will do what we need to do. We needed to upgrade so we could have ...

Crown & Covenant Publications
United States
Over 1 year using the app
Website on Demand Studio, LLC replied March 10, 2022

Hello to our friends at Crown & Covenant Publications

We're so happy to hear that you are enjoying Wholesale & Custom Pricing. We appreciate you taking the time out to share ...

March 18, 2019

We are still in test mode, but the app seems to be doing the job after we contacted support. It took a few days, but they added our shopify theme to their compatibility list and our tags are now working.

The app itself has many features that we may end up using. I was able to "trick" it into giving quantity discounts to retail customers by having them sign up. You may want to add this as feature. ...

Agrigenic Foods
United States
Over 1 year using the app
February 21, 2019

This app does most of the things I need it to do. Was easy to set up wholesale accounts with pricing and terms. Hit a couple snags along the way but Robert in customer service responded quickly and helped me troubleshoot some issues easily.

Cheeses of Wisconsin
United States
Over 1 year using the app
January 3, 2018

I just started using this app, so I don't have a track record to report yet. I had a little set up glitch, that was probably my own fault, but the folks at Website on demand got right on it and now it looks like everything is working great.

While my Shopify site is really consumer based, I have many business clients I want to offer wholesale pricing to, so this might just fit the bill.

I'll amend ...

Charm Farm
United States
About 1 year using the app
May 6, 2020

Very happy with the support. Very fast answer. I could not set up the app by myself, I needed help to have it fixed. Some items, like the shop discount name, are not possible to translate in my shop language, but I hope this will follow soon.

Seven Ayurveda Shop
Switzerland
10 months using the app
August 25, 2021

A very good app, and great customer service. I needed help and received it promptly (although it did take two separate occasions of me reaching out - hence the 4 stars rather than 5), and the process was explained to me and rectified shortly after I reached out. Thanks guys!

Standard Skin & Beauty
South Africa
8 months using the app
Website on Demand Studio, LLC replied August 25, 2021

Hi friends at Standard Skin & Beaty,

Thank you so much for this lovely feedback!
I had Nicoz and Amir read this review, and they went jumping like crazy! That's just how ...