Reviews (204)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its effective management of wholesale pricing and discounts, essential for B2B operations. They highlight its ease of use, seamless integration, and responsive customer support. Key features include individual discounts, customer-specific pricing, and compatibility with various Shopify themes. Its adaptability and continuous improvement to meet merchant-specific needs are also noted, making it a valuable tool for optimizing B2B sales.
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Great help from the team.
The support team is fantastic for this app that we have been using for many years now. The support team are very responsive and aim to try and resolve all issues as quickly as possible.
Hello friends at Sienna Likes To Party - Shop
We are happy our support team has been so helpful! Thank you for leaving this awesome review! :-)
- Melissa & The Wholesale Pricing Now Support Team
We are a non-profit and W&CP had to do some development work for us to be able to use the app—which went well. They also fixed a bug in our discount structure quickly. Overall we are quite satisfied with the set up process and order processing. While we have not had enough orders to give a full assessment, the app looks like it will do what we need to do. We needed to upgrade so we could have enough discount groups for different characteristics of discounters.
Hello to our friends at Crown & Covenant Publications
We're so happy to hear that you are enjoying Wholesale & Custom Pricing. We appreciate you taking the time out to share this review with us and the community! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Cheers,
Pushpesh & the Wholesale & Custom Pricing Support Team
Very happy with the support. Very fast answer. I could not set up the app by myself, I needed help to have it fixed. Some items, like the shop discount name, are not possible to translate in my shop language, but I hope this will follow soon.
**Review update: Problem finally solved after almost a month. They provide free credit for that month in order to cover back our loss. After the rectification, yeah it's working great. Recommended to use. Just hope the same incident would not happen again. **Old review: Terrible support. I contacted them about the wholesale price not showing since 24th December 2020. It's already 5th January 2021 but the issue not solved yet. I chased every day for status update, at first they said it's escalated to 2nd level support, after 2 days they did not even bother to give any reply. We paid for the app at $30usd a month, it's not that we use it for free. It caused a disaster to us as all our agents now have to manually place order through phone and damages our reputation. Don't expect more from this merchant
Thank you very much for leaving us this feedback.
We deeply apologize for any inconvenience caused. A member of our tech support team has reached out to rectify the issue, We'd love the chance to get this right for you, once again we are truly sorry for any mishap that has occured.
Melissa & the Wholesale Pricing Now Support Team
A very good app, and great customer service. I needed help and received it promptly (although it did take two separate occasions of me reaching out - hence the 4 stars rather than 5), and the process was explained to me and rectified shortly after I reached out. Thanks guys!
Hi friends at Standard Skin & Beaty,
Thank you so much for this lovely feedback!
I had Nicoz and Amir read this review, and they went jumping like crazy! That's just how happy they were knowing they solved your issue.
So if you have any other concerns, don't hesitate to reach out again. Our team will be there to assist you 24/7.
To more flawless and beautiful skin,
Cheers!
-- Chud and Wholesale Pricing Now Support Team
The app was a bit confusing but when I messaged for help it only took a matter of seconds for Nicoz to respond. He spent almost an hour with me navigating the wholesale side of my business with the patience of a saint! Would 10/10 recommend dealing with him again. His customer service was absolutely amazing! Thank you SO much for your time and patience, Nicoz!
Hello to our friends at Goats and Hoes Soap Co.
Thank you for leaving this thoughtful review! We appreciate you taking the time to share this review! We are delighted Nicoz was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Wholesale Pricing Now Support Team
At first I had some issues getting the app to work right but after working with Alina, we got everything the way I wanted it. Thanks Alina for your due diligence. I would recommend this app to any business looking for an priced right solution for their wholesale e-commerce business.
Malcolm
Canada
Hi there King Merchandise Office Supplies,
We appreciate your 4-star review, so thank you! It is great that Alina could assist you with what you needed for your store. It is great that Wholesale Pricing Now is helping you to generate what you need for your wholesale e-commerce business.
Stephanie and the Customer Support Team
I just started using this app, so I don't have a track record to report yet. I had a little set up glitch, that was probably my own fault, but the folks at Website on demand got right on it and now it looks like everything is working great.
While my Shopify site is really consumer based, I have many business clients I want to offer wholesale pricing to, so this might just fit the bill.
I'll amend to 5 stars once I see how wholesale transactions get handled
Amandeep did a great job answering all of my questions and helping support me as I explored this app.
Hello to our friends at Sarafina Fiber Art
Thanks for the awesome review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing and that Amandeep was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success.
Cheers,
Pushpesh & the Wholesale & Custom Pricing Support Team