Reviews (281)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying wholesale pricing management on Shopify, enhancing B2B operations. It's easy to install and integrates well with various themes, offering features like individual and group discounts, net terms, and multi-level discounting. The support team is highly praised for their responsiveness and effective issue resolution, making it a popular choice for businesses aiming to streamline their wholesale pricing strategies.

March 16, 2024

This Ap is a Scam i down loaded it to try took me less than an hour to realise that it is a junky poorly code ap and i removed it

a Free 14 day trail yes a Free trail that i deleted in less than an hour and these scammers charged my account $14.95

why would anyone trust a company so blatant in their fraud and disrepect to the customers than try their ap

A free 14 day trail does not Cost $14.95 ...

NZ Diver
New Zealand
About 1 hour using the app
Website on Demand Studio, LLC replied March 18, 2024

Hi NZ Diver team,

My name is Sharky, Team Supervisor here at Wholesale Pricing Now.

I apologize for the issues you've encountered while using our app. I've processed a full ...

Edited March 18, 2024

When this app works, which is almost never, it's great. but it breaks ALL THE TIME and customers are constantly contacting me to re-do orders that the app messes up. As soon as I am able, I will find another app instead of this one.

GREAT customer service!! They've helped me right away every time I've needed it.
I know I can rely on them to help if a problem arises. This app is wonderful as it ...

UB2 | Urban Baby Bonnets
United States
Over 4 years using the app
Website on Demand Studio, LLC replied July 17, 2023

Hello Urban Baby Bonnets,

Thank you for the positive review. We love to hear that you had great customer service and that you will reach out and get the support you need, ...

November 1, 2021

I have had a terrible time with this app; my wholesale customers are very frustrated that they can't order with ease (quantity restrictions, and pricing/checkout failures are a constant thing), and I'm manually adjusting every order. Their customer service is with email only, and I've bounced through 4 technicians that have yet to solve the problem. No one seems to read the threads or understand ...

Simple Soaps for Simple Folks
United States
Over 3 years using the app
Website on Demand Studio, LLC replied November 2, 2021

We are so sorry about this.

It seems that this is something we can fix but due to multiple people handling a specific concern, misunderstandings may occur.

If you are still ...

May 1, 2023

This app DOES NOT properly round math. My 9 year old can do it but not this app. This is especially annoying because you cannot trust the math - we cannot use our shipstation pack slip which has beautiful pictures on it, we have to use the Shopify one because the math is WRONG!

This app also has issues at CHECKOUT where my customers are not being able to check out - this just happened three times ...

Sparkling Earth Headwear & Accessories
United States
Almost 3 years using the app
July 13, 2023

Recently stopped working at checkout. i saw that others are having the same issue, and another store i have access to was having the same issue. We have requested a refund. https://community.shopify.com/c/shopify-discussions/something-went-wrong-what-happened-this-invoice-is-not-available/m-p/2073187

bryght
United States
About 2 years using the app
Website on Demand Studio, LLC replied July 17, 2023

Hi Bryght,

We’re sorry that you’ve had this experience with our application. We would be happy to provide more details, but you never reached out to us before posting this ...

Edited August 18, 2022

We found a few customers were not getting their Wholesale discounts. I worked with Jorge over 2 days. I didn't get updates, feedback or hardly any questions, and I had to continuously keep reaching out to him for even that. I even doubted he was doing anything to help. Extremely disappointed! UPDATE: Now we got an email addressed to VapeMart (who left a bad review over a month ago & WE ARE NOT)! ...

CryoHeat Metal Treatment
United States
4 months using the app
Website on Demand Studio, LLC replied August 17, 2022

Hello to our friends at CryoHeat Metal Treatment

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Wholesale Pricing Now.

...
April 10, 2021

I would not recommend. 2 months now I've been promised that the 60 day free trial would be activated, as it didn't activate in my account when added. So, I've been charged $54 for a app that should have been free. The customer service team have been told numerous times and each time I'm promised the manager will activate the offer. Now, I was told the credit would apply to my last bill. Again ...

Fox & Wolf
Spain
3 months using the app
Website on Demand Studio, LLC replied April 14, 2021

Hi there,

We apologize for this.

The 60-day free credit will only be added to your store, provided you've contacted us right after you reinstalled.
Please contact us at ...

September 23, 2021

I installed the app, I configured it and it does not work. I have sent more than 4 messages to help me and solve it. It's been 15 days and I'm still waiting for your help. I will change the review when they solve the problem.

LaFlamencadeBorgoña
Spain
About 2 months using the app
Website on Demand Studio, LLC replied September 24, 2021

Hi friends at LaFlamencadeBorgoña,

We’re incredibly sorry to hear of this negative review - each Shopify merchant matters profoundly to us, and we’d like to clarify a few ...

March 12, 2021

WARNING! Do not use this app! The wholesale prices appear, and it shows customers what they should be charged, yet it charges them regular retail prices when they pay. This has resulted in a huge loss my store.

MoSu Maison
United States
About 1 month using the app
Website on Demand Studio, LLC replied March 14, 2021

Hi there,

We are so sorry about this. We've been trying to resolve this issue in a timely manner but haven't heard back from you. This issue can be of 2 things:
1) ...

July 7, 2022

Horrible service, been sending them messages to fix the bug on the app for weeks. All promises no follow-ups. Avoid them if you can.

VapeMart
New Zealand
28 days using the app
Website on Demand Studio, LLC replied July 8, 2022

Hello to our friends at VapeMart

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Wholesale Pricing Now.

I want to extend ...