Reviews (280)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support and ease of setup, making it ideal for those with limited tech skills. It offers key wholesale features like customizable discount management and pricing, significantly streamlining wholesale operations and enhancing customer management. The app integrates well with Shopify, providing a seamless user experience and great value for money, without a significant financial burden.

August 15, 2019

App didn't function at all. Contacted support who couldn't see we had the app installed. Several back and forth's, not a single step taken to address the issue and we decided to continue our search for an app that provides more help than frustration.

BigTopShirtShop.com
United States
About 17 hours using the app
Website on Demand Studio, LLC replied August 18, 2019

Hi there! It looks like your ticket was mis-categorized under our other app. Our support staff did actually try to address your issue, but you unfortunately refused to provide a customer account that we could test with. Hope things work out better with your next wholesale app.

November 6, 2019

Couldn't get the app to work and very slow support I wouldn't recommend. Not a great experience at all

Hitachi Merchandise Store
United Kingdom
About 2 hours using the app
Website on Demand Studio, LLC replied November 11, 2019

Hi there. Our support times are clearly written on our app store page. We respond to all support tickets within one business day or less - usually within hours. It looks like you had our app installed for less than two hours.