Reviews (278)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support and ease of setup, making it ideal for those with limited tech skills. It offers key wholesale features like customizable discount management and pricing, significantly streamlining wholesale operations and enhancing customer management. The app integrates well with Shopify, providing a seamless user experience and great value for money, without a significant financial burden.

December 2, 2021

I thought I had figured out my own question but then I realized I had others. Support has been super friendly and helpful! I really appreciate their patience with my 1 million questions. :)

ARNTSON MARINE
United States
About 3 years using the app
Website on Demand Studio, LLC replied December 3, 2021

Hi ARNTSON MARINE,

Thank you for your glowing review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

-Tanu and The Customer Success Team :)

February 12, 2018

the service from Chris on this app has been very quick and very helpful. We just started using it and so far it's working great, i'm looking forward to the updates that will allow us to use this on our other shopify store too.

Astralcycling
United States
Almost 3 years using the app
June 16, 2023

Great product, service and customer support from Amandeep. Fast and efficient resolution to my issue when changing theme. Thank you

Ultimate Hair and Beauty
United Kingdom
Almost 3 years using the app
Website on Demand Studio, LLC replied June 19, 2023

Hello to our friends at Ultimate Hair and Beauty

We're so happy to hear that you are enjoying Wholesale & Custom Pricing. We appreciate you taking the time to share this review with us and the community! We are delighted Amandeep was able to assist you. We’ll make sure we pass your kind words along to Amandeep, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Wholesale Pricing Now Support Team

August 30, 2020

I use it for wholesale customers. It works fine. Be careful when updating themes as it may need adjustments.

FrogLog
United States
Almost 3 years using the app
Website on Demand Studio, LLC replied September 1, 2020

Hello, friends from FrogLog!

We appreciate you leaving us this positive review! We sincerely appreciate it! We wish FrogLog much success online!

-Melissa & The Wholesale Pricing Now Support Team

March 31, 2020

The app doesn't allow for Direct To Checkout buttons, or for several instances of the discount to appear at the same time on the same page. But the technical support is TOP CLASS, truly amazing people working here, they solved everything I needed and did it really fast.

Rahid Smoke Shop
Mexico
Almost 3 years using the app
Edited February 28, 2023

I use this APP to manage multiple Wholesale/retailer discounts and pricing. They continue to evolve to add more features. I've been using them since 2019. Every issue I've ever encountered, they are quick to assist and work thru the problem.

Update Feb 28 2023

I'd been having some shipping issues, was in chat with Shopify Guru, who sent the issue to the Shopify Shipping team... spent about 14 hours total trying to 'figure this out'. Contacted Wholesale Now, and within an hour, they found the issue, it was corrected, tested, and is now working as we required!

Things I LOVE the most about this APP... it works, if you are a wholesaler, and require multiple levels of discounts per product, per customer etc.

They respond in great time, they stay with you until the issue is resolved...

I'm a much happier Merchant when I can count on them to find and fix my issues.

LOVE YOU GUYS!!!

Snap It Up Jewelry
Canada
Over 2 years using the app
Website on Demand Studio, LLC replied October 25, 2022

Hello to our friends at Snap It Up Jewelry

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Wholesale Pricing Now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Wholesale & Custom Pricing Support Team

January 16, 2018

GREAT App! Function and ease of use are what I've been looking for; VIP & Wholesale customers all in one. I look forward to offering more incentives for my current and new customers.

Looking forward to the upcoming new features mentioned and more!!!

Cindy Liebel Jewelry
United States
Over 2 years using the app
January 4, 2021

My wholesale pricing stopped working, and they fixed it up quickly. Thank you for your prompt assistance!

The Queen of Quartz
Australia
Over 2 years using the app
Website on Demand Studio, LLC replied January 6, 2021

Hello friends at The Queen of Quartz

We appreciate this review! Thank you for your support, all the best on your ecommerce endeavors :-)

- Melissa & The Wholesale Pricing Now Support Team

April 16, 2020

I am a first time Shopify user and was able to install and test the app with few issues. Customer Support (Robert) was fantastic with prompt, patient and accurate answers to all my questions.

srchealth
Australia
Over 2 years using the app
January 19, 2022

Had a problem with the app loading and contacted support. Vlad at support, sorted it quickly. Thanks Vlad.

AUGolf
Australia
Over 2 years using the app
Website on Demand Studio, LLC replied January 20, 2022

Hello to our friends from AUGolf

Thanks for the awesome review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing. We will let Vlad know that his assistance is greatly appreciated :-) We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Wholesale & Custom Pricing Support Team