Reviews (278)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support and ease of setup, making it ideal for those with limited tech skills. It offers key wholesale features like customizable discount management and pricing, significantly streamlining wholesale operations and enhancing customer management. The app integrates well with Shopify, providing a seamless user experience and great value for money, without a significant financial burden.

March 14, 2023

I was struggling with a shipping aspect of the app. However Aman helped me fix the issue immediately and was a pleasure to work with. Thank you Aman for your help. It really is appreciated.

Liverpool Roasting Company Ltd, 41A Stanhope Street, Liverpool, L8 5RE
United Kingdom
11 months using the app
Website on Demand Studio, LLC replied March 15, 2023

Hello to our friends at Liverpool Roasting Company Ltd, 41A Stanhope Street, Liverpool, L8 5RE

We're so happy to hear that you are enjoying Wholesale & Custom Pricing. We appreciate you taking the time to share this review with us and the community! We are delighted Aman was able to assist you. We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Wholesale Pricing Now Support Team

June 23, 2020

This app allows us to define special pricing for B2B customers based on specific tags. It's easy to use, and the support is fast and effective. I totally recommend this app.

Reprotect
Spain
11 months using the app
Website on Demand Studio, LLC replied June 23, 2020

Thank you so much!

Addressing our customers is our TOP priority and we intend to keep it that way for long🎅

December 20, 2017

I downloaded this app and within 15 minutes I already have wholesale pricing set up on my website. Super easy to use, highly recommend!

Yellow Speed Racing Usa
United States
11 months using the app
November 24, 2022

App works great, friendly and supportive live chat help. We asked for some customisations to the look and feel of the elements seen on our site and these were granted right away.

BECKY LEE
New Zealand
11 months using the app
Website on Demand Studio, LLC replied November 25, 2022

Hello to our friends at BECKY LEE

Thanks for the awesome review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing and we are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Wholesale & Custom Pricing Support Team

February 11, 2023

Customer service is great, immediately found out the issue why the app wasn't working properly, was clashing with another app. Thanks team

LUCYFOX Aus
Australia
11 months using the app
Website on Demand Studio, LLC replied February 12, 2023

Hello to our friends at LUCYFOX Aus

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Cheers,
Pushpesh & The Wholesale & Custom Pricing Support Team

February 2, 2023

Just downloaded the app. Had a few questions and received great customer service. Fast response and friendly.

cyrusknits
United States
10 months using the app
Website on Demand Studio, LLC replied February 2, 2023

Hello to our friends at cyrusknits

Thanks for the awesome review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing, We are delighted our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success.

Cheers,
Pushpesh & The Wholesale & Custom Pricing Support Team

Edited January 30, 2024

After trying two other apps, this app has worked out for us. We have had this app for awhile now and it has worked for us at this stage of our development. Whenever we have had any issues, customer service has been responsive to work through those issues with us. It is like having a partner in this. Most recently we were helped by Alina and with basic details of the issue, she had been able to quickly fix things on the back end. Extremely grateful for that! Thank you for helping us and providing us this service!

Kkira Shoes
United States
10 months using the app
Website on Demand Studio, LLC replied March 27, 2023

Hello to our friends at Kkira Shoes

We're so happy to hear that you are enjoying Wholesale & Custom Pricing. We appreciate you taking the time to share this review with us and the community! We are delighted Nicoz was able to assist you. We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Wholesale Pricing Now Support Team

February 2, 2022

Josh in support was a huge help! Extremely fast response time and very knowledged, kind and helpful! I am enjoying this app and all its capabilities so far!! Thank you Josh!!

Struthmann Enterprises
Canada
10 months using the app
Website on Demand Studio, LLC replied February 4, 2022

Hello to our friends from Struthmann Enterprises

Thank you for the glowing review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing. Josh is the star of our support team and we are delighted to know that he was able to assist you. We’ll make sure we pass your kind words along to Josh, who we know will be delighted to read your comment. We love having you as a customer and are always here to help your Shopify store succeed!

Cheers,
Pushpesh & the Wholesale & Custom Pricing Support Team

January 18, 2018

Super easy to use, but also for free, the first time I encountered so easy to use wholesale app

Teamdc Net
China
10 months using the app
September 30, 2022

I installed this app to test it out and see if it would fit my needs. It looked like it would work, except there were a few pieces that weren't working with my theme. I emailed customer support and they were on it within an hour. The response time via email was nearly as fast as a chat box (15 conversations within 30 minutes). My case needed to be escalated to second-level tech support, but less than 24 hours from my first contact, my issue has been resolved. They also noticed something else that wasn't working the way it was intended, so they fixed that too. Amazing! I was on the fence about keeping the upgrade for this app after my 14-day free trial, but with such great support, I'm keeping it.

Swoopsi
United States
10 months using the app
Website on Demand Studio, LLC replied October 7, 2022

Hello to our friends at Swoopsi

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Wholesale & Custom Pricing Support Team