Reviews (45)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 2% of ratings are 1 stars
July 20, 2024

The system is impossible to set up for small business owners. Support is nearly zero. I reached out multiple times and all i got is one email directing me to their forum and setup guide. Well, of course i have gone through that and realized the setup is throwing me off. Not for small business owners operating with hundreds of other tasks on hand.

Nairu™ - A Candle Boutique
United States
2 days using the app
Gist replied August 7, 2024

Hi there!

We have been trying to get in touch, but unfortunately have not heard back. We are always here to offer assistance and onboarding calls when getting set up, so please feel free to reach out to us at support@gist-apps.com at any point.

Unfortunately when you reached out over the weekend, we were out of office. We handle all of our support in house here in Victoria, Canada, so general support inquiries are handled during business hours Pacific Time.

We do have a development team at the ready outside of business hours for emergencies, but general inquires do get handled by our standard support team.

Please do feel free to reach out at any point if you are interested in trying out the application. We are always here to help.