Reviews (55)

Overall rating
4.5
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
July 20, 2024

The system is impossible to set up for small business owners. Support is nearly zero. I reached out multiple times and all i got is one email directing me to their forum and setup guide. Well, of course i have gone through that and realized the setup is throwing me off. Not for small business owners operating with hundreds of other tasks on hand.

Nairu™ - A Candle Boutique
United States
2 days using the app
Gist replied August 7, 2024

Hi there!

We have been trying to get in touch, but unfortunately have not heard back. We are always here to offer assistance and onboarding calls when getting set up, so ...

May 22, 2023

Currently, I am using Wholster but looking for another solution. The support is NON-EXISTENT! I have had issues for weeks and have received no response to emails or voicemails. The products on the wholesale side of the app, have DISAPPEARED and I have no way to adjust the prices. My store is recently offering wholesale prices and so far, Wholster was the first app I tried. Needless, to say.... I ...

Naturally My Sister's Keeper
United States
Over 1 year using the app
Gist replied August 15, 2023

Hi there 👋

We reached out a number of times back in May, however, did not hear back.

Since you still have the app installed, just hoping we can continue the conversation to ...

Edited March 3, 2022

3/3/2022 - Your blind response has again show you have zero integrity in your business. to the fellow potential users - this company Gist - will charge you subscription despite you have removed the plan of trial as you have to personally contact them to end the contract. but it's too late - $39.90 is what they refer to - no refund. Gist-apps - the no 1 scammer in Shopify. : no refund despite app ...

Kind Citizen - Pay It Forward Social Impact marketplace
Singapore
3 months using the app
Gist replied February 25, 2022

Hi there!

We are very sorry to see that you are upset, however, with regard to a refund, you were never actually on a paid account with Wholster. This means that no payment ...

December 3, 2021

This app is not user-friendly at all. I spent countless hours asking for assistance and I have an excellent background in software applications. Trying to get an easy answer from tech support is very difficult. They will answer with links that make you read the whole article to figure out your answer instead of a short explanation/solution. Also, even though my initial inquiry was 3 weeks ago, ...

Gaia Fine Foods
Canada
2 months using the app
Gist replied February 23, 2022

Hi Susan,

Thank you for your feedback. We take support of ours apps very seriously, and try and give each merchant a wonderful onboarding and ongoing support experience. If ...