Wide Bundles ‑ Quantity Breaks
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (958)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting average order values through customizable product bundles and volume discounts without needing discount codes. The recent update has improved its functionality, and the user-friendly interface is frequently praised. Exceptional customer support, especially from team members like Najib and Ogi, is consistently highlighted for its responsiveness and helpfulness.
Refine
-
By rating
Pour l'instant, depuis que j'ai nstallé l'application, je n'ai eu que des problèmes. je ccontacte le centre aide, aucune solution trouvé. Pire on me repond pas pendant 40 min... je regrette enormement
Bonjour, c'est Mat !
Désolé pour l'expérience que vous avez eu.
Vous avez eu une conversation avec notre support client pour des problèmes qui n'étaient pas liés à notre application mais provenaient de votre thème (les différents texts apparaissant sur vos collections). Malgré tout nous vous avons guidé pour les corriger.
Mais au final vous nous avez laissé sans réponse quand on voulait approfondir le problème
Je comprends la frustration quand quelque chose ne fonctionne pas comme prévu, mais pour le coup, les éléments apparaissant sur la page collection ou ailleurs ne peuvent être contrôlées par notre app.
Je mets un point vraiment essentiel dans le support client et on a toujours fait le maximum, certains jours on peut avoir beaucoup plus de demandes mais on s'efforce toujours de répondre rapidement.
Si vous souhaitez toujours une solution de bundles, nous pouvons revoir avec vous ces différents points.
Désolé de l'expérience à nouveau,
Mat
I have never seen such a pathetic customer support ever on any Shopify App. The guys is literally reading all the messages and not willing to reply to our queries.
Hello!
Sorry for the experience you faced
When we received your message we had 21 messages on support, we were replying to everyone
You say we saw your messages but we didn't, or we clicked not on purpose, we were just replying to people who sent messages earlier
We replied to your messages before seeing this review and we started to dig into your problem, we even had a conversation together
You then just uninstalled the app without any warning. We don't have anything about the fact you uninstalled the app but saying our support is bad with such bad words isn't true. Especially when support is our main priority
Anyway, sorry for the experience you had! Have a great day
The application doesn't work for products with multiple variants. I spent over 5 hours configuring the application, watching tutorials, and speaking with support. In the end, they told me that they do not recommend their application for my product. :(
Regrettably, I should have read the negative reviews before installing the application.
Hey, Mat here
Sorry for the experience you've had.
The app does work for products with multiple variants but not when you have a ton because you'll reach the 100-variant limit fixed by Shopify.
You can have colors, sizes, etc, it doesn't matter
By the way, compared to the number of bad reviews, we have many positive reviews!
Anyway, when we'll be able to handle more variants we'll let you know!
Mat
L'application a fait sauter littéralement toutes mes variables (alors qu'il y en avait 75)... Même en désactivant l'application rien ne passe. Même en supprimant l'application. C'est quoi ça ?
Edit: Je voulais pas mettre une étoile mais ça m'a vraiment énervé de voir 75 variantes + SKU sauter.
Il y aurait du y avoir un message avertissant de la suppression des variables...
Bonjour, désolé de l'apprendre
C'est le concept même de l'application, il faut retirer les variantes pour les remplacer et les faire fonctionner avec WideBundle
Pourquoi n'avez-vous pas gardé WideBundle? Quel etait le problème je peux surement vous aider
Hello, it is not at all possible to see where I can cancel the test phase? I've already clicked through. But I can't find anything.
Awesome. Customer service is excellent. All my issues were solved in under 24hours. Nothing much to say about the app itself, works perfectly, integrate perfectly.
The App doesn't work as it doesn't load my store's products. I contacted support and no one was able to resolve my issue. I'm using Conversion BEar that seems to be doing the job.
Hello, I'm Mat, founder of WideBundle
My team didn't tell me about that, we fix every bugs, we'll get into your bug and fix that
Magnifique application, augmente clairement la conversion sur la boutique. Le support est très réactif et apporte solution à tout genre de problème ou bug. Merci !
Vraiment dommage qu'on ne puisse pas ajouter plus d'options dans les offres (max 2) pour des shops qui ont beaucoup de produits cst pas top... et en plus ne peut pas pouvoir faire différentes nombres de variantes dans la même offre cst très problématique et réduit trop les possibilités
Hello! C'est Mat
Merci pour ton feedback, effectivement ces limites que tu décris ne viennent malheureusement pas de nous mais de Shopify qui nous empêche de faire ce que l'on aimerait
Donc au final on est aussi impacté par ces blocages que toi qui ne dépendent pas de nous mais de la plateforme
J'ai vu également que ta boutique était implanté pas très loin de chez moi (95) ! N'hésite pas à me contacter moi ou la page WideBundle sur Facebook pour discuter de ces limites !
Encore désolé pour l'expérience !
Mat
The application has completely ruined my product page, I strongly advise against it. There is a limit of 100 variants and they are all doubled or tripled with the application so it only takes a few sizes for the application to be non-functional. When I wanted to delete it, the variances remained and the application doesn't delete itself correctly which will completely damage your shop. To avoid ! My word experience with a shopify app on this store !!!
Hello, it's Mat
I'm sorry to hear this
In order for WideBundle to work, we need to create new variants on your shop, this is the only way.
So when you use the variants generator, yes it will override your previous variants
The 100 variants limit is a Shopify limit, not a WideBundle limit, which means I have no other solution..
Because it creates new variants, if you delete the app, the variants will not be deleted (but everything else will)
Then, in order to get your variants back, yes it will probably take some time but your product page will not be ruined as you said
Again, sorry for this, it's the only way for WideBundle to work
May I help you with something else? Maybe I can help you to get back your previous variants?
Mat