Overall rating
4.1
Counts per rating level
  • 88% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, automated order fulfillment, and competitive pricing. They appreciate the fast shipping, responsive customer service, and the provision of a dedicated agent. The app's wide product range, price negotiation, and packaging customization are also praised. Its reliability, efficiency, and seamless integration with Shopify are other notable features.

Edited February 20, 2021

I have just started listing products from Wiio on my store. So far, the app looks promising so I am hoping for a successful partnership with Wiio. One quick question though - when I added products on my Shopify store, it doesn't seem like it was tracking the inventory correctly from Wiio? All of the items I added says 0 available on my shopify store? Does anyone know how I could accurately track or link the Wiio inventory to my store? Thank you. Upate on my first experience with Wiio - waited for q auote for more than 2 days, they said they will give it but nothing was received. I had to cancel and refund my customer's orders because shipping took too long. If I had to wait more than 2 days for the quote, I will miss all my targeted fulfillment times. Not sure if I still want to use them

Nifty Home Ideas
Canada
4 months using the app
Wiio Dropshipping replied February 20, 2021

Thank you for the positive feedback. We believe we will have a fruitful partnership with you. Unfortunately, you experience the issue of failure of accurate inventory linking. Our support team is more than happy to help you out. Just log on to our website and use the chatbox and you will get feedback as soon as possible.

November 10, 2022

This company is awful. My customers are missing their orders from 2 months ago, the tracking number is the same for all the missing orders and not valid when tracked. Customers are irate, want refunds and reporting my store as a scam. All because this company didn't follow through. There's no way to contact them other than an email they don't reply to. I'm so upset.

Impressive Bargains
United States
About 1 month using the app
Wiio Dropshipping replied November 11, 2022

Hello Impressive Bargain

We received your email regarding the situation and the agent responsible for this order will contact you.
Also, a faster way to resolve this would be going directly on wiio's website and contacting customer support from there ( red circle on the bottom right corner of the screen)
Also from there, you can ask for your agent's contact for faster response.
Hope this helps!
We apologize for the troubles you've encountered and are actively seeking to resolve them ASAP.

- Wiio

April 2, 2022

Used the app for few weeks now, it's a good one however is lacking some important features. Hopefully soon will grow

BubbleArea
United Kingdom
About 2 months using the app
Wiio Dropshipping replied April 15, 2022

Hello BubbleArea,

Thank you for your review!
Would you kindly submit the features you would like to see on our platform?
As customer experience is important to us

You can submit via Skype

https://join.skype.com/invite/hjLlHPV92lde

December 6, 2023

Loja Estilo P
Brazil
12 minutes using the app