Reviews (182)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing product and order management. It is praised for responsive customer support, competitive pricing, and a diverse product range. The app is noted for efficient order fulfillment and faster delivery times, making it ideal for beginners. Additionally, multilingual support improves accessibility for non-English speaking merchants.
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These guys are amazing! I tentatively moved over as I was having awful trouble with my supplier on AliExpress (shipping and stock). I came across these guys through a YouTuber that I trust, so I went for them. My agent at Wiio was lovely, helpful and attentive. They found me a better version of my product... cheaper... with faster shipping! And they have warehousing facilities for my stock! I am so fortunate to have come across them. I can't thank them enough.
We are so happy to hear that we were able to help you. It brings Wiio joy to see a satisfied customer and makes us want to do more. We'll be sure to keep up the good work for you. Thank you!
O Site me forneceu ótimos preços! Gostei bastante e o suporte são super educados, recomendo muito! Obrigado Wiio!
I am using Wiio for sourcing my products, they are really great at doing this. I really like how good is the communication with them, you can contact them almost at any time and they always respond instantly. Also usually they can solve a lot of problems related with delivering and sourcing any products, while other agents couldn't do it. And the best part that they can provide really low prices for their services. I recommend wiio for every dropshipper, you won't regret it. Thank you Wiio for your service!
Thank you very much for your review. This remark is more than we deserve. Our aim is to give you the best possible service money can buy and we are happy that you feel that way about us. We hope that with Wiio you will go to even greater heights with your business.
2nd January Update: Wiio Dropshipping are scum bag A&$## Ho&&s and they should be ashamed of themselves for not delivering the products inspite of 50-60 days and paypal has charged me for 3 cases so far and took away my money.
These are scammers - be aware merchants ..dont trade with these guys. Even Shopify partners team is unable to stop my loss and get response from these f$#$s . stay away from these pigs. Reply to the response received from Wiio: I dont want to waste my time and my customers time - i seriously dont like the pricing and also you guys cheat on shipping and now you changed the timelines.your timelines sucks and your prices also suck..just stay away from me and please deliver the existing orders or refund the money for not delivering them on time as i am fed up with your services. Your people are kind but being kind does not reflect those in terms of services and productivity. ------------------------------------- Worst dropshipping service so far and never go with them as the timelines what they show and the real time what it takes to deliver is next to ali express. atleast ali express is better because they charge you less for shipping but these guys and their company is a scam ..so be aware of them. i have been hit by every customer till date for which i have placed orders and none of them have been delivered in time. I have escalated this matter to Shopify partners against the concerned agent and wiio services overall. Never ever do dropshipping with them and mark my words you will be at loss ..even 1 star is more for them but since i need mark something and hence i am doing it. once all my orders are delivered so far or refunded dur to delay i will immediately delete the app from shopify. They dont feel accountable,responsible and also not attentive at times in terms of pricing. stay away from these scammers..
Hello! We sincerely apologize for any inconvenience that has transpired. We highly value our customers and we do want to hear from you personally. Please email us at hello@wiio.io to address your concern properly. We look forward to hearing from you soon. Thank you!
10 days and still counting for my order to be shipped so my customer will have to wait almost 1 month, i am so disapointed with Wiio, don't believe the reviews, there is no fast shipping, worst than aliexpress, at least they refund you when their processing time is not respected.
Hello there! We're terribly sorry for your experience. We're resuming our operations after the Chinese National Holidays, not only that but Global shipping is facing many difficulties this Q4 season, again we're immensely sorry for your troubles. We understand that this doesn't justify a drop in the quality of our serivce but please understand we are dedicated on giving the best possible service ahead of this busy season. Feel free to reach out to our staff via intercom for further information. Kind Regards
Great drop platform, agents who listen and are quite professional, I personally deal with agent heaven and I am satisfied with his work.
Awesome! We're so happy to have you with us. If you have any questions, please feel free to contact us. Thank you!
Esclarecem as duvidas e suporte rápido!!!
The worse drop shipping company that you could work with honestly. Avoid like the plague. They state that they offer 10-15 days shipping but they are lying. They literally use the cheapest and slowest shipping lines like China Post to ship your orders, and make a huge mark up profit by charging you what a private agent would charge for shipping your goods that should normally take no longer than 10-14 days. When I started receiving more orders, I literally got so many Chargebacks and refunds from customers because of Wiio's slow shipping and poor service. Seriously, avoid them and do not use.
Hello Healthy Fetal,
We apologize for your unsatisfactory experience with Wiio. We take into account every Wiio user's experience with our platform very seriously once more, we sincerely apologize for your troubles. We hope to turn this around.
I'd like to see what I can do to help you, feel free to contact me via skype
+8617758022102
Works well, we are very happy with it. We work with this app since 2 years and get a great support from this company.
This is a very bad service provider I do not advise anyone to use you will lose your customer and credibility. The first shipment took 30 days before it got lost and they resend the shipment again and it's taking more than a week to deliver the product to the shipping company
Hello Shopsteria
We would like to apologize for the inconvenience the delays have caused your business. We've worked with hundreds of thousands of Dropshippers from all corners of the world and rarely do these things happen!
We are truly sorry for your unfortunate experience with us.
I intend to learn more from the agent responsible for your order in hopes to understand better what caused such delays and improve our service
for the time being please accept our apologies, we hope to continue doing business with you!
-Wiio